MicrostockGroup
Agency Based Discussion => Shutterstock.com => Topic started by: bpawesome on January 16, 2023, 14:07
I'm trying to contact SS and all I get is:
"Something went wrong with Contact Us request processing"
It's not a temp issue, over a month now...
Is there any other way to contact some type of support?
Quote from: bpawesome on January 16, 2023, 14:07
I'm trying to contact SS and all I get is:
"Something went wrong with Contact Us request processing"
It's not a temp issue, over a month now...
Is there any other way to contact some type of support?
You could try calling them on the customer line and explain your situation?
Quote from: wds on January 16, 2023, 14:46
You could try calling them on the customer line and explain your situation?
Is this 1998? I'm not in US, and blocking your contact form is very unusual for a company that size
Just send an email to
[email protected] if the web page isn't working.
Going thru "normal" channels will only get you to another contributor who is representing Shutterstock. I don't think Shutterstock has any contributor relation personnel on staff anymore.
These contributor liaisons will most likely give you a worthless canned response to any problem or inquiry.
At least, that was my experience when I tried in the past.
Quote from: J_Stock on January 16, 2023, 20:13
Going thru "normal" channels will only get you to another contributor who is representing Shutterstock. I don't think Shutterstock has any contributor relation personnel on staff anymore.
These contributor liaisons will most likely give you a worthless canned response to any problem or inquiry.
At least, that was my experience when I tried in the past.
I also had the same sad experience...
Quote from: J_Stock on January 16, 2023, 20:13
Going thru "normal" channels will only get you to another contributor who is representing Shutterstock. I don't think Shutterstock has any contributor relation personnel on staff anymore.
These contributor liaisons will most likely give you a worthless canned response to any problem or inquiry.
At least, that was my experience when I tried in the past.
yep, and i even had one nastily write back because i rated his answer as useless, which it was, which it seems affects their internal rating.
Well this is just sad,