MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Shelma1 on November 02, 2016, 07:16

Title: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 07:16
Please sign.

https://www.change.org/p/jon-oringer-eliminate-spamming-on-shutterstock (https://www.change.org/p/jon-oringer-eliminate-spamming-on-shutterstock)
Title: Re: Petition to stop spammers
Post by: AnTiImAgeX on November 02, 2016, 08:17
 ::) ::) ::)
Title: Re: Petition to stop spammers
Post by: panicAttack on November 02, 2016, 08:18
done

very sad we need to sign petitions to have something that is destroying agency as well as contributors fixed.
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 08:37
So nice of one of the spammers to stop by here and give us the old flip of the bird on the petition. ;)
Title: Re: Petition to stop spammers
Post by: Mantis on November 02, 2016, 08:51
Hahaha, well, we appreciate his constructive input.....
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 09:11
Buyers are signing. ;) Well, at least one so far.
Title: Re: Petition to stop spammers
Post by: Justanotherphotographer on November 02, 2016, 09:13
I don't think he's a spammer. At least the couple of images I checked weren't.

Great to see buyers are also interested!
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 09:17
I don;t think he's a spammer. At least the couple of images I checked weren't.

Great to see buyers are also interested!

Of whom do you speak? The guy who said FU in two languages?
Title: Re: Petition to stop spammers
Post by: Justanotherphotographer on November 02, 2016, 09:20
Oh sorry, they must have been deleted. Is it the same one with the emoticons now?
Title: Re: Petition to stop spammers
Post by: Justanotherphotographer on November 02, 2016, 09:21
I get it, on the petition not here right?
Title: Re: Petition to stop spammers
Post by: Ilyas on November 02, 2016, 09:28
Done,
thank you Shelma1!
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 09:31
Oh sorry, they must have been deleted. Is it the same one with the emoticons now?

I guess they deleted their comment on the petition...FU in Croatian and English. Not sure it's the same person with the rolling eyes. ;)
Title: Re: Petition to stop spammers
Post by: PhotoBomb on November 02, 2016, 09:36
its still there
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 09:40
So I see. I didn't realize there were so many comments. I'm new to this petition thing.
Title: Re: Petition to stop spammers
Post by: Artist on November 02, 2016, 09:44
Done, thanks Shelma
Title: Re: Petition to stop spammers
Post by: AnTiImAgeX on November 02, 2016, 09:57
Oh sorry, they must have been deleted. Is it the same one with the emoticons now?

I guess they deleted their comment on the petition...FU in Croatian and English. Not sure it's the same person with the rolling eyes. ;)

Not me. I agree what you're doing.
Title: Re: Petition to stop spammers
Post by: Justanotherphotographer on November 02, 2016, 10:41
I didn't think so that's why I was confused, sorry about that.
Title: Re: Petition to stop spammers
Post by: cathyslife on November 02, 2016, 10:43
Done. I hope Shutterstock takes it seriously.
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 10:47
50 signatures! Let's get 100!
Title: Re: Petition to stop spammers
Post by: Dumc on November 02, 2016, 11:28
Maybe open this topic also on SS forum?
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 11:30
Have family members affected by your loss of income? They can sign too. ;)
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 11:31
Maybe open this topic also on SS forum?

And on their Facebook page?
Title: Re: Petition to stop spammers
Post by: Dumc on November 02, 2016, 11:41
Maybe open this topic also on SS forum?

And on their Facebook page?

Someone already did that.

Shutterstock the work delayed, I unhappy. 6 - 7 months ago you can not disband account of spam.
why not? Because spam account they make money for you.

Thank You
link port of spam / please disband account.
https://www.shutterstock.com/g/ancientone (https://www.shutterstock.com/g/ancientone)
https://www.shutterstock.com/g/BestVector083 (https://www.shutterstock.com/g/BestVector083)
https://www.shutterstock.com/g/Olha+Chernova (https://www.shutterstock.com/g/Olha+Chernova)
https://www.shutterstock.com/g/meawnamcat (https://www.shutterstock.com/g/meawnamcat)

SS reply:

Hi there! We understand how frustrating this spam is. Thank you for your patience as we work on a solution to fix it.
Title: Re: Petition to stop spammers
Post by: AnTiImAgeX on November 02, 2016, 11:51
Spam and it sold really well??
Title: Re: Petition to stop spammers
Post by: Artist on November 02, 2016, 13:39
Spam and it sold really well??
Cannot say it sold really well or not but I have seen many spam images in popular list.
Title: Re: Petition to stop spammers
Post by: panicAttack on November 02, 2016, 13:45
Spam and it sold really well??
Cannot say it sold really well or not but I have seen many spam images in popular list.

so that looks like it is the answer.

if they went to popular it means they sell

btw. only 2 left for 100, very good
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 14:17
111 and growing.
Title: Re: Petition to stop spammers
Post by: alno on November 02, 2016, 15:06
Done.
Title: Re: Petition to stop spammers
Post by: sgoodwin4813 on November 02, 2016, 15:25
I signed - let's hope it has an effect!
Title: Re: Petition to stop spammers
Post by: k_t_g on November 02, 2016, 16:07
Good luck. Hope it persuades.  :)
Title: Re: Petition to stop spammers
Post by: Thomas from France on November 02, 2016, 16:12
Done,
Thank you shelma.
Title: Re: Petition to stop spammers
Post by: YadaYadaYada on November 02, 2016, 16:38
111 and growing.

Will hit 200 soon and I'm in. I hope it gets to 2000.
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 17:28
SUCCESS, people!

Paul Brennan, VP, Content Operations reached out to me about the petition and we had a pleasant telephone conversation. He explained that they have been going port by port and giving deadlines to people to change their titles and disabling ports that don't comply.

I said this is too little and too slow, and they also stuff the keywords with spam, so they retain their search positions. I tossed out some ideas, and we brainstormed solutions, but most of all I said we need to HEAR from Shutterstock because they've been silent on this issue and we think they don't care.

He says someone from SS (I suggested him) will be reaching out to the community tomorrow on their forums (I suggested they also reach out here) to offer some possible ways to solve the problem and to ask for our ideas, feelings and input.

HOORAY FOR US!
Title: Re: Petition to stop spammers
Post by: PhotoBomb on November 02, 2016, 17:57
Great Job
Title: Re: Petition to stop spammers
Post by: cathyslife on November 02, 2016, 18:00
Nice work, let's just hope they are sincere and fix the problem.
Title: Re: Petition to stop spammers
Post by: dpimborough on November 02, 2016, 18:18
Just as long as they don't lock down on keyword and title editing like those dear people in iStock  :(

I wonder why everyone is "reaching out" these days instead of contacting, writing, calling, talking or just plain old speaking  ???
Title: Re: Petition to stop spammers
Post by: byman on November 02, 2016, 18:26
Done.
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 02, 2016, 18:37
Just as long as they don't lock down on keyword and title editing like those dear people in iStock  :(

I wonder why everyone is "reaching out" these days instead of contacting, writing, calling, talking or just plain old speaking  ???

He mentioned locking down editing but he felt that would be punishing the good contributors, and they like giving us the ability to do that; it's something they feel is unique about SS. But one option might be doing that temporarily until the spam issue is solved. I said it was important to solicit feedback about something like that because a lot of people would be upset. Honestly, I think tweaking the algorithm is the way to go. Just don't let redundant keywords affect search results and you level the playing field instantly. Then there's no incentive to spam.
Title: Re: Petition to stop spammers
Post by: BD on November 02, 2016, 19:22
Just as long as they don't lock down on keyword and title editing like those dear people in iStock  :(

I wonder why everyone is "reaching out" these days instead of contacting, writing, calling, talking or just plain old speaking  ???

He mentioned locking down editing but he felt that would be punishing the good contributors, and they like giving us the ability to do that; it's something they feel is unique about SS. But one option might be doing that temporarily until the spam issue is solved. I said it was important to solicit feedback about something like that because a lot of people would be upset. Honestly, I think tweaking the algorithm is the way to go. Just don't let redundant keywords affect search results and you level the playing field instantly. Then there's no incentive to spam.

Thank you so much Shelma1 for putting this petition together. I also hope they tweak the algorithm rather than locking down editing (even temporarily). I would feel punished as he mentioned. Plus, I currently am going through all my old images and updating keywords and titles (from when I started and did not know as much as I do now). I would not be able to do that, and I've gotten sales on some of those images from the updated keywording I've done, with some of the keywords I've updated recording in the image gallery stats.

Again though, THANK YOU!!!  :)
Title: Re: Petition to stop spammers
Post by: Click Images on November 02, 2016, 19:37
Done.
Title: Re: Petition to stop spammers
Post by: Giveme5 on November 02, 2016, 19:48
Great work by you all!  8)


Title: Re: Petition to stop spammers
Post by: kraphix on November 02, 2016, 22:44
Hello from Thailand. Just seen the post. I'd signed and will tell my fellow contributor to sign as well. Thank you Shelma.
Title: Re: Petition to stop spammers
Post by: Johnski2015 on November 02, 2016, 23:00
signed - let's hope we do hear from SS
Title: Re: Petition to stop spammers
Post by: marthamarks on November 02, 2016, 23:21
I'm late getting here, but I've just signed too.

Great work, Shelma!
Title: Re: Petition to stop spammers
Post by: Kamran on November 03, 2016, 00:02
Signed.
Title: Re: Petition to stop spammers
Post by: r2d2 on November 03, 2016, 02:42
signed. Great job and thx for that!
Another example of how important it is to be united!
Title: Re: Petition to stop spammers
Post by: CrFx on November 03, 2016, 03:16
signed. Great job and thx for that!
Another example of how important it is to be united!

Amazing, I signed too.
I also think we all should be united against all those illegal gfx websites who gives our work for free.
Title: Re: Petition to stop spammers
Post by: r2d2 on November 03, 2016, 03:20
signed. Great job and thx for that!
Another example of how important it is to be united!

Amazing, I signed too.
I also think we all should be united against all those illegal gfx websites who gives our work for free.

Next Petition should have the name: Contributors will STOP GETTY by demanding a minimum price! 8)
Title: Re: Petition to stop spammers
Post by: graphicV on November 03, 2016, 05:24
Great! :)

Just to say, cotributors Allxnet and icanFly continued to upload images with spam titles and keywords. They fix several titles, but they left keywords :D this is funny :)

Link:
https://www.shutterstock.com/g/oleksiik (https://www.shutterstock.com/g/oleksiik)
https://www.shutterstock.com/g/Allxnet (https://www.shutterstock.com/g/Allxnet)
Title: Re: Petition to stop spammers
Post by: graphicV on November 03, 2016, 05:26
And also, check this tool, type contributors name, and you will see high rank of these contributors. This is the answer whether it is profitable to be a spammer....

http://m-rank.net/?search=allxnet#top1/ (http://m-rank.net/?search=allxnet#top1/)
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 03, 2016, 05:58
Great! :)

Just to say, cotributors Allxnet and icanFly continued to upload images with spam titles and keywords. They fix several titles, but they left keywords :D this is funny :)

Link:
https://www.shutterstock.com/g/oleksiik (https://www.shutterstock.com/g/oleksiik)
https://www.shutterstock.com/g/Allxnet (https://www.shutterstock.com/g/Allxnet)

Yes. I specifically brought that up during the conversation.
Title: Re: Petition to stop spammers
Post by: graphicV on November 03, 2016, 06:05
I have to say thank you Shelma! Great work!
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 03, 2016, 06:23
Wow! More than 500 signatures as of this morning! Thanks, everyone!
Title: Re: Petition to stop spammers
Post by: Justanotherphotographer on November 03, 2016, 09:47
Well those aren't the worst offenders. Don't get me wrong they are a bit spammy but most of their keywords are different word combinations (look at where the commas are) not simply repeated words. I haven't checked their whole portfolios so maybe there are worse images in there.
Title: Re: Petition to stop spammers
Post by: Justanotherphotographer on November 03, 2016, 09:50
compare to https://www.shutterstock.com/g/A+B+R+A+C+A+D+A+B+R+A (https://www.shutterstock.com/g/A+B+R+A+C+A+D+A+B+R+A)

Whole portfolio is full of repeats and here's an example:

http://www.shutterstock.com/pic-500887075/stock-vector-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-ban.html? (http://www.shutterstock.com/pic-500887075/stock-vector-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-ban.html?)

Description:
Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner.

Title: Re: Petition to stop spammers
Post by: Artist on November 03, 2016, 10:00
compare to [url]https://www.shutterstock.com/g/A+B+R+A+C+A+D+A+B+R+A[/url] ([url]https://www.shutterstock.com/g/A+B+R+A+C+A+D+A+B+R+A[/url])

Whole portfolio is full of repeats and here's an example:

[url]http://www.shutterstock.com/pic-500887075/stock-vector-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-ban.html?[/url] ([url]http://www.shutterstock.com/pic-500887075/stock-vector-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-banner-ban.html?[/url])

Description:
Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner. Banner.


I am sure there are lot many spammy contributors in the list.
It is difficult for us as well as for shutterstock to do a deep search and pull them out. Maybe SS should build any tool which can track them down.
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 03, 2016, 12:27
700 signatures! You guys rock.
Title: Re: Petition to stop spammers
Post by: Anja_Kaiser on November 03, 2016, 12:47
Signed and shared through FB. :)
Title: Re: Petition to stop spammers
Post by: panicAttack on November 03, 2016, 14:55
no news from shutterstock yet?
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 03, 2016, 15:03
They just posted a very disappointing announcement in their forums. Basically a rehash of what they said months ago. No new news, no requests for input, nothing discussed yesterday on the phone.

Halloween spam still pours in, as I'm sure it does in every search term.

Let's hit 1,000 signatures and start tweeting at Oringer once we do.

https://www.change.org/p/jon-oringer-eliminate-spamming-on-shutterstock (https://www.change.org/p/jon-oringer-eliminate-spamming-on-shutterstock)
Title: Re: Petition to stop spammers
Post by: Newsfocus1 on November 03, 2016, 15:42
Just signed - now at 771 :)

ETA Also Tweeted the link to over 1k followers.
Title: Re: Petition to stop spammers
Post by: Lukeruk on November 03, 2016, 17:30
Just signed.

Shutterstock staff and directors should sign this petition too. I guess we all play for the same team.

Btw, great job Shelma. Thank you.
Title: Re: Petition to stop spammers
Post by: Smithore on November 03, 2016, 17:48
Signed too
Title: Re: Petition to stop spammers
Post by: noodle on November 03, 2016, 17:49
Better late than never
Signed
Just saw the official response from SS on their forums - it is just a rehash of what was previously posted

But thanks Shelma - at least this has gotten their attention
Title: Re: Petition to stop spammers
Post by: marthamarks on November 03, 2016, 19:41
Shelma's petition has over 800 sigs now. Keep 'em coming, folks!!!
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 03, 2016, 20:16
SS reports its quarterly earnings tomorrow. I bet they're great, since spammers with low royalty rates were allowed to commandeer so many page 1 search results. Think how much extra money they kept by paying out those lower royalties. ;)

I guess this is how long-term iStockers feel.

http://baseballnewssource.com/markets/shutterstock-inc-sstk-to-release-earnings-on-friday/197390.html (http://baseballnewssource.com/markets/shutterstock-inc-sstk-to-release-earnings-on-friday/197390.html)
Title: Re: Petition to stop spammers
Post by: Svetlana on November 04, 2016, 00:28
Ok, so they do not really want to eliminate spam. Let them at least tell us that everyone is allowed to use it. Rules should be the same for everyone, right? ;D
Title: Re: Petition to stop spammers
Post by: Luka on November 04, 2016, 04:06
Ok, so they do not really want to eliminate spam. Let them at least tell us that everyone is allowed to use it. Rules should be the same for everyone, right? ;D

It is a bad way to rule a business. I think this is the moment when fotolia will become a leader. I'm not a big player and I've just started with fotolia, but I couldn't not notice that they have a better site and policy. On long term, I see sites like Fotolia (and why not Dreamstime) on the top. 
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 04, 2016, 07:33
Which would be more fun today...tweeting Oringer the word "spam" repeated 30 times, or creating quick photos and illos of spam to tweet? (We could always do both.)
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 04, 2016, 08:19
Quick word cloud. People who've signed the petition have my permission to use it. Otherwise you'll have to license it.  ;)

(https://static1.squarespace.com/static/56b2709f2fe131534952700e/581c87bbb3db2bd6d984e269/581c87e6d2b857cd8304566f/1478265384021/spam.jpg?format=750w)
Title: Re: Petition to stop spammers
Post by: Tryingmybest on November 04, 2016, 08:25
I hope hope hope hope hope hope hope hope the petition petition petition petition petition petition petition petition petition petition petition petition petition petition petition petition petition petition petition petition inspires inspires inspires inspires inspires inspires inspires inspires inspires inspires inspires inspires inspires inspires inspires inspires management to fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix fix the problem.
Title: Re: Petition to stop spammers
Post by: Artist on November 04, 2016, 09:26
Nearly close to 1000 petitions.

Though, I don't see much updates from spammy contributors.
http://www.shutterstock.com/pic-430556296/stock-vector-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-co.html (http://www.shutterstock.com/pic-430556296/stock-vector-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-cog-co.html)

I hope shutterstock will take proper action against these spammers and remove all their content from the popular list giving them strict warning, let them do hard work and genuinely be popular.
Title: Re: Petition to stop spammers
Post by: panicAttack on November 04, 2016, 09:58
still nothing done about it.

Maybe google punish SS for that (of ss didnt really punished spammer because of google)

did anyone try to find those ss spamming images on google searches and how are they doing there?

SS have been suspending account for much less then this, so...

I have stopped uploading my best files for a few weeks now, new files doesn't sell as well, no new followers for a long time and gallery views are zero for last few months (it was about 10+ weekly)

How can agency so quick from great to feed with new contest become an agency to avoid sending new files to?

Adobe/FT or others aren't the reason, they will just need to use this situation in their favor.

Title: Re: Petition to stop spammers
Post by: YadaYadaYada on November 04, 2016, 10:22
And also, check this tool, type contributors name, and you will see high rank of these contributors. This is the answer whether it is profitable to be a spammer....

[url]http://m-rank.net/?search=allxnet#top1/[/url] ([url]http://m-rank.net/?search=allxnet#top1/[/url])


You say that popular rank means sales. I windered why my new files no sales are ranked 1 - 12 first week, and old files that haven't sold in a month are 2 or 6 on mine now.

You mean you have discovered that popular means sales? You're the first to figure this out.

Popular doesn't mean sales. It means popular and nobody knows what that means. The rank is only using popular which we know spam makes popular. We don't know if it means sales. Or do you?

How does SS determine popular? I'd like to know that secret.
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 04, 2016, 12:20
OK...we're only 50 away from 1,000. Let's tweet to Oringer...we should hit 1,000 this afternoon.

@JonOringer

Petition URL: https://www.change.org/p/jon-oringer-eliminate-spamming-on-shutterstock (https://www.change.org/p/jon-oringer-eliminate-spamming-on-shutterstock)
Title: Re: Petition to stop spammers
Post by: graphicV on November 04, 2016, 17:35
And also, check this tool, type contributors name, and you will see high rank of these contributors. This is the answer whether it is profitable to be a spammer....

[url]http://m-rank.net/?search=allxnet#top1/[/url] ([url]http://m-rank.net/?search=allxnet#top1/[/url])


You say that popular rank means sales. I windered why my new files no sales are ranked 1 - 12 first week, and old files that haven't sold in a month are 2 or 6 on mine now.

You mean you have discovered that popular means sales? You're the first to figure this out.

Popular doesn't mean sales. It means popular and nobody knows what that means. The rank is only using popular which we know spam makes popular. We don't know if it means sales. Or do you?

How does SS determine popular? I'd like to know that secret.


I smell sarcasm :) I do not know... But, in few categories I have images in first or second line in popular, and they sell like crazy. Contributor Allxnet (example) have many spammy images in corresponding category in first or second line and I think (I am convinced!) that they sell very well (see category Halloween). And, I do not know how popular search work, but the fact is that
images in first lines sells very well in popular categories.
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 04, 2016, 18:14
Anyone tweet? I only see 3 or 4 tweets.
Title: Re: Petition to stop spammers
Post by: Lana on November 04, 2016, 19:24
Anyone tweet? I only see 3 or 4 tweets.

I just revived my twitter account which I never ever used.
But how do I tweet? :) Should I go to Oringer page and press "tweet to Jon Oringer"? Or should I just tweet and include @jonoringer into my message?
Besides I'm not seeing any spam related tweets on his page, maybe I'm looking in the wrong place? ???
Title: Re: Petition to stop spammers
Post by: dpimborough on November 05, 2016, 17:40
Anyone tweet? I only see 3 or 4 tweets.

I just revived my twitter account which I never ever used.
But how do I tweet? :) Should I go to Oringer page and press "tweet to Jon Oringer"? Or should I just tweet and include @jonoringer into my message?
Besides I'm not seeing any spam related tweets on his page, maybe I'm looking in the wrong place? ???

@jonoringer and @shutterstock  but you can go to his page and tweet him or just reply to one of his tweets about how great his guitar collection is paid for with money made from our images ;D
Title: Re: Petition to stop spammers
Post by: Anja_Kaiser on November 05, 2016, 19:55
Ummm ... As I understood this, it was about showing how many people are actually concerned about the spamming issue and letting Jon Oringer *know* about the petition. Doesn't it speak for itself? I mean, couldn't it be a little counterproductive to get on the person's nerves we'd like to ask to do something in our favor by massively spamming his Twitter account?
I'm pretty sure he's aware of the petition now and honestly, if I were him, I'd rather get huffy than think about how to help us, if hundreds of people would @mention me and post this over and over again. Just saying.
Title: Re: Petition to stop spammers
Post by: kraphix on November 05, 2016, 20:30
 >:( After climb up to the top. Spammer edited it back to normal. so depressed. T T
Title: Re: Petition to stop spammers
Post by: panicAttack on November 06, 2016, 04:20
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T


all of us who aren't using spamming are fools
Title: Re: Petition to stop spammers
Post by: Chichikov on November 06, 2016, 06:24
Signed!
Title: Re: Petition to stop spammers
Post by: Picone on November 06, 2016, 06:38
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T


all of us who aren't using spamming are fools
No, we are cowards. These guys risk consciously. Smart and brave.
Title: Re: Petition to stop spammers
Post by: kaboom on November 06, 2016, 09:29
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T


all of us who aren't using spamming are fools
No, we are cowards. These guys risk consciously. Smart and brave.

Im sorry but what? Cowards? I would die of shame if I had anything like that in my portfolio! I signed the petition with my full name. But - I dont believe Shutterstock wants to deal with it. They had enough time. For some reason it is beneficial to them and maybe the number of buyers who complain about the practice is not as high as we think. But so be it. Even if every contributor puts the effin spam in their decriptions, I wont.
Title: Re: Petition to stop spammers
Post by: cathyslife on November 06, 2016, 10:28
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T


all of us who aren't using spamming are fools
No, we are cowards. These guys risk consciously. Smart and brave.

Fools or cowards? No, some us just have good business ethics and consciences. The day I have to become a liar and a cheater just to sell images, then my images are coming down because I don't want to emulate liars and cheaters or deal with companies who support liars and cheaters.
Title: Re: Petition to stop spammers
Post by: panicAttack on November 06, 2016, 12:20
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T


all of us who aren't using spamming are fools
No, we are cowards. These guys risk consciously. Smart and brave.

Fools or cowards? No, some us just have good business ethics and consciences. The day I have to become a liar and a cheater just to sell images, then my images are coming down because I don't want to emulate liars and cheaters or deal with companies who support liars and cheaters.

yes, you and me will have good business ethics and consciences, others will have good business.
Title: Re: Petition to stop spammers
Post by: cathyslife on November 06, 2016, 12:36
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T


all of us who aren't using spamming are fools
No, we are cowards. These guys risk consciously. Smart and brave.

Fools or cowards? No, some us just have good business ethics and consciences. The day I have to become a liar and a cheater just to sell images, then my images are coming down because I don't want to emulate liars and cheaters or deal with companies who support liars and cheaters.

yes, you and me will have good business ethics and consciences, others will have good business.


I am ok with that. I only have to live with myself.  ;)
Title: Re: Petition to stop spammers
Post by: panicAttack on November 06, 2016, 12:45
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T


all of us who aren't using spamming are fools
No, we are cowards. These guys risk consciously. Smart and brave.

Fools or cowards? No, some us just have good business ethics and consciences. The day I have to become a liar and a cheater just to sell images, then my images are coming down because I don't want to emulate liars and cheaters or deal with companies who support liars and cheaters.

yes, you and me will have good business ethics and consciences, others will have good business.


I am ok with that. I only have to live with myself.  ;)

if only majority of people thinks like that, world would be better place.

I am guessing (because of your signature) that you are not just very young/green... so, very nice.

unfortunately, there is "but" :D

in my experience, nobody cares of your ethics (in business), if you are not getting companies (and yourself ) money, ethics do not pay bills. business competition just love to crush people who are not adaptive because of their morals.

Title: Re: Petition to stop spammers
Post by: sgoodwin4813 on November 06, 2016, 13:25
in my experience, nobody cares of your ethics (in business), if you are not getting companies (and yourself ) money, ethics do not pay bills. business competition just love to crush people who are not adaptive because of their morals.

Sad, but true - that is why a psychopath could be elected president of the US in only a few days.  Those without a conscience have a distinct advantage over the rest of us, at least when it comes to business or getting ahead - they can do anything to promote themselves with no regard to who may be hurt along the way.  I assume they are not happy and that is what drives them - more and more is never enough if you are trying to fill a deep pit of unhappiness.  We need to change the standards of society so that those with no ethics are all punished rather than rewarded but unfortunately I don't see that happening any time soon.  If the psychopath gets elected on Tuesday then reform will become nearly impossible.
Title: Re: Petition to stop spammers
Post by: Rose Tinted Glasses on November 06, 2016, 14:13
in my experience, nobody cares of your ethics (in business), if you are not getting companies (and yourself ) money, ethics do not pay bills. business competition just love to crush people who are not adaptive because of their morals.

Sad, but true - that is why a psychopath could be elected president of the US in only a few days.  Those without a conscience have a distinct advantage over the rest of us, at least when it comes to business or getting ahead - they can do anything to promote themselves with no regard to who may be hurt along the way.  I assume they are not happy and that is what drives them - more and more is never enough if you are trying to fill a deep pit of unhappiness.  We need to change the standards of society so that those with no ethics are all punished rather than rewarded but unfortunately I don't see that happening any time soon.  If the psychopath gets elected on Tuesday then reform will become nearly impossible.

Trust me when I say this, a psychopath will be elected as president on Tuesday regardless.
Title: Re: Petition to stop spammers
Post by: cathyslife on November 06, 2016, 14:40

in my experience, nobody cares of your ethics (in business), if you are not getting companies (and yourself ) money, ethics do not pay bills. business competition just love to crush people who are not adaptive because of their morals.


I dont care whether you or anyone else cares about my ethics. I care about my ethics. Business can go ahead and crush me then...I will find other ways to make money and do business with people who arent interested in "crushing" people. I have done well so far, with my morals intact.  :)

Adaptive...so contributors here who are willing to accept 2 cents for an image because its "better than nothing at all"...is that the definition of being adaptive? Morals or no morals...businesses who love "crushing" people are going to find ways to do it to get what they want, no matter what.
Title: Re: Petition to stop spammers
Post by: beketoff on November 06, 2016, 15:18
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T

Would you mind sharing the name of the tool/service which allows seeing the asset's (photo, illustration, etc.) position, like in the screenshot above? Thank you!
Title: Re: Petition to stop spammers
Post by: panicAttack on November 06, 2016, 15:38

in my experience, nobody cares of your ethics (in business), if you are not getting companies (and yourself ) money, ethics do not pay bills. business competition just love to crush people who are not adaptive because of their morals.


I dont care whether you or anyone else cares about my ethics. I care about my ethics. Business can go ahead and crush me then...I will find other ways to make money and do business with people who arent interested in "crushing" people. I have done well so far, with my morals intact.  :)

Adaptive...so contributors here who are willing to accept 2 cents for an image because its "better than nothing at all"...is that the definition of being adaptive? Morals or no morals...businesses who love "crushing" people are going to find ways to do it to get what they want, no matter what.

dont get offended, I'm also on your side, trying to do my best without spamming or any kind of using advantage on other people or things. My english is not best you will read here, but we understand each others.

this topic is not about 2 cents per image so when I say adaptive I weren't talking about that. Adaptive photographer with good business sense are no longer on microstock.

your quote: "business can go away and crush me". ok, it will happen, sooner or later.

microstock where whole world can contribute, many stealing other people works, copying ideas and concepts from most popular, spamming for better search results etc is not world for people wearing rose tinted glasses. (it isn't your name here but you know what I mean)
Title: Re: Petition to stop spammers
Post by: Picone on November 06, 2016, 15:47
I'm not into SEO, SEM, IT, or whatever this problem is about. I have no idea why writing a single word ten times instead of once affects search position.
When I started doing stock years ago I was told to write keywords in Keywords field. I asked why and I was told That's how search engine works, it looks for keywords in that field.
If somebody told me to write a caption ten times instead of once, because that's how a search engine works, well, I would write it ten times.
It is not about ethics at all. To argue ethics of this is a waste of time.
Some people obviously know how search engines work these days and they adapted.

Shutterstock has to make it clear to us - is it legal or not.
Title: Re: Petition to stop spammers
Post by: cathyslife on November 06, 2016, 16:32
Well, in an email SS said it wasnt acceptable, and we all know it is gaming the search engine...in other words cheating (or as some keep defending it, calling it "adapting"). People who cheat = no ethics. And if SS continues to do nothing about it after they said it wasnt acceptable, they are sanctioning cheaters = no ethics.


I guess it all depends on how your parents raised you as to whether you see it as adapting or cheating.  :)
Title: Re: Petition to stop spammers
Post by: Lana on November 06, 2016, 17:32
Ethics is the perfect word in here! I care about it too and that is why I will never be rich ;D

I would hate my customers to ever see me spamming my port this way..
Title: Re: Petition to stop spammers
Post by: douglas on November 06, 2016, 18:08
I totally agree with Picone, this has nothing to do with ethics and so much sanctimonious claptrap has been spouted here.  I have never repeated keywords in my captioning, not because I’m saintly but because I couldn’t believe any organisation would be so technically backward as to deploy search technology that could not cope with filtering keywords.

In terms of internet technology this is nothing new.  It used to be possible to promote the position of web pages in search engines either by repeating keywords in body text, metatags or having, say, a white bar at the foot of a web page with white text repeating phrases.  What I couldn’t remember was when search engine algorithms started getting wise to this and penalising it and still can’t date it precisely but a 1996 article warned about Infoseek and Lycos (remember them?) penalising this type of spamming and AltaVista  (RIP) disallowing URL submissions of pages with spam.  This was the year Google began as a Stanford research project.

Search engines blocked spamming metadata and the use of ‘invisible’ text not because it was immoral but because their customers did not get the quality of result they needed.  Twenty years later Shutterstock will do well to learn that lesson or its customers will search elsewhere also.  I look at the antiquated software of SS (search, map breaking, uploads failing, outages) and wonder firstly how it can describe itself as a technology company and secondly  how conspiracy theorists on this forum can believe it is capable of implementing algorithms worthy of the Matrix to penalise or promote the position of their images for given periods of time.           
Title: Re: Petition to stop spammers
Post by: cathyslife on November 06, 2016, 20:01
Sanctimonious claptrap...LOL!  ;)
Title: Re: Petition to stop spammers
Post by: Anja_Kaiser on November 07, 2016, 00:26
Well, in an email SS said it wasnt acceptable, and we all know it is gaming the search engine...in other words cheating (or as some keep defending it, calling it "adapting"). People who cheat = no ethics. And if SS continues to do nothing about it after they said it wasnt acceptable, they are sanctioning cheaters = no ethics.

I guess it all depends on how your parents raised you as to whether you see it as adapting or cheating.  :)
+1
Title: Re: Petition to stop spammers
Post by: kaboom on November 07, 2016, 00:56
Ethics is one thing, some people may mock it.. But for me it is more about my followers. I have over six hundred followers on SS and even though my port is not that big, my income is decent and has been decent for a couple of years now, most probably thanks to them.

I care for my port and how it is presented to customers. I have my vector files neatly organized, I name all objects and groups, I keep the anchor points number minimal for maximum editability.  I dont want my buyers to think that I went full retard by repeating the same word in the description field 50 times like those image factories squirting out hundreds of vectors a day - which include the same simple icon in a hundred colour combinations..
Title: Re: Petition to stop spammers
Post by: Hundstage14 on November 07, 2016, 04:58
If you want to see how far the "Title-Spamming" goes, should enter "pattern" in the search. And then go to "best match".

And I wonder that I do not sell anything anymore!  :(
Title: Re: Petition to stop spammers
Post by: PureArt on November 07, 2016, 05:04
... Twenty years later Shutterstock will do well to learn that lesson or its customers will search elsewhere also.  I look at the antiquated software of SS (search, map breaking, uploads failing, outages) and wonder firstly how it can describe itself as a technology company ...

Someone here said there are 300 IT specialists working for SS. Are they all idiots? I do not think so. If they (IT engineers) do not fix it they just do not have an order from their CEO.
Title: Re: Petition to stop spammers
Post by: CrFx on November 07, 2016, 06:32
... Twenty years later Shutterstock will do well to learn that lesson or its customers will search elsewhere also.  I look at the antiquated software of SS (search, map breaking, uploads failing, outages) and wonder firstly how it can describe itself as a technology company ...

Someone here said there are 300 IT specialists working for SS. Are they all idiots? I do not think so. If they (IT engineers) do not fix it they just do not have an order from their CEO.

Agree, maybe CEO himself never wanted to.
Title: Re: Petition to stop spammers
Post by: kraphix on November 07, 2016, 06:38
>:( After climb up to the top. Spammer edited it back to normal. so depressed. T T


Would you mind sharing the name of the tool/service which allows seeing the asset's (photo, illustration, etc.) position, like in the screenshot above? Thank you!


Here's the link http://www.m-rank.net/ (http://www.m-rank.net/) This site made by Russian contributor, very useful info but rank is only for vector portfolio. Not for photo/video.
Title: Re: Petition to stop spammers
Post by: panicAttack on November 07, 2016, 15:26
not only spammers, but now missing whole batches of new approved photos... 1 batch is online and searchable, other 2 approved in the same time not in portfolio and can't be searched, and when they get there, they will be on site 50 sorted by new.


sad, and it's only getting worst
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 07, 2016, 15:50
According to their latest presentation to investors they're migrating over to a new system and are 80% there, so I wonder if that's the reason for all the glitches as they rewrite all their code?
Title: Re: Petition to stop spammers
Post by: panicAttack on November 07, 2016, 15:53
According to their latest presentation to investors they're migrating over to a new system and are 80% there, so I wonder if that's the reason for all the glitches as they rewrite all their code?

thanks, didn't know that

can't they do anything that doesn't negatively affect us contributors in one way or another?

it's not question to you...

Title: Re: Petition to stop spammers
Post by: cathyslife on November 07, 2016, 15:58
And yet another huge, multimillion dollar company rewriting the code for their site while it's live. They make so much money they apparently don't care how many $$ this is costing them in sales.   ::)
Title: Re: Petition to stop spammers
Post by: stockastic on November 07, 2016, 17:18
There was a saying in the software business when I was in it:  "Projects progress rapidly to 90% complete.  They remain there forever."
 :)
Title: Re: Petition to stop spammers
Post by: dpimborough on November 08, 2016, 15:35
I see one of the admins popped up to remind everyone about the submission guidelines.

The hilarious thing is she has two identical images in her port and has used irrelevant keywords to describe her images too

Even SS own people can't be bothered to follow the rules  ;D
Title: Re: Petition to stop spammers
Post by: Artist on November 09, 2016, 03:21
Looks like spammers will never stop, I still see many files with spam titles on popular list.
Title: Re: Petition to stop spammers
Post by: jackboy on November 10, 2016, 11:28
Done :-)
Title: Re: Petition to stop spammers
Post by: Hundstage14 on November 18, 2016, 07:19
Are there any news or signs of changes?
Title: Re: Petition to stop spammers
Post by: Chichikov on November 18, 2016, 09:04
I think that Shutterstock has no intention to do something.
For them a sale is a sale, and the money coming from any kind of sale is always good to take…

Shareholders rule!
Title: Re: Petition to stop spammers
Post by: cathyslife on November 18, 2016, 10:36
I think that Shutterstock has no intention to do something.
For them a sale is a sale, and the money coming from any kind of sale is always good to take…

Shareholders rule!

I think you are right. Sooo discouraging.
Title: Re: Petition to stop spammers
Post by: Hundstage14 on November 18, 2016, 11:08
A medium or long-term oriented company must have an intention to change something. Then this distortion of competition among the contibutors prefers the dishonest to the honest suppliers. And no company can want that, unless it is only short-term oriented. (but is this here the case, it could mean in the worst case the management wants to plunder the cash registers soon and get rid of the dust. )

On the other side so many contibutors with big ports are cheating, that there is an danger of losing 5 - 10 percent of whole content, by suspending the ports.

Title: Re: Petition to stop spammers
Post by: Dog-maDe-sign on November 18, 2016, 18:52
I'm very far to be an IT expert but I see a simple and quickly solution for this problem: make impossible change caption after review. On Fotolia that is
 
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 18, 2016, 19:56
They clearly don't give a f**k. The problem gets worse every day and they leave the vast majority of it up. They post the same bull about their policy every few months hoping we'll just go away and shut up and let them keep making more money by paying lower royalties to new spammers.
Title: Re: Petition to stop spammers
Post by: kaboom on November 19, 2016, 03:56
There is no way Shutterstock would disable or close accounts of those spammers... Many of them are image factories producing hundreds of images a week. SS worked hard to get to their lovely 100 million by approving every cr*p anyone submitted, now they are going for 150 million, then 200 million...

Who in SS cares that half of it are almost identical simple icons with 50 shades of grey background?... They will never remove the spammers, they NEED their images.

And of course if they wanted to at least remove their advantage in search results, they would have done it already months ago. How long is it, since June?........It is pathetic.
Title: Re: Petition to stop spammers
Post by: zsooofija on November 19, 2016, 07:53
They clearly don't give a f**k. The problem gets worse every day and they leave the vast majority of it up. They post the same bull about their policy every few months hoping we'll just go away and shut up and let them keep making more money by paying lower royalties to new spammers.

Sadly, I think you are absolutely right. Now I am really struggling with myself on what to do. On one side, I really love doing this (creating for stock) but it's also the way I make a living (yes, I live in one of those "cheap" countries). I would hate to spoil my port with this kind of stupid, naive descriptions/keywording, but on the other hand if I go back to my original profession (schoolteacher) I would earn around 300 usd (and my rent only is 150 - one room, no luxury). I still prefer not spamming, but it is too obvious for me that they are not working on this, and they have absolutely no intention on fixing this ever.  :'(
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 19, 2016, 08:06
In supermarkets, each night the employees go around and "face" the shelves. They pull all the product to the front of the shelf, where it can be easily seen and bought. If they didn't face the shelves you might only see the "off" brands, because the top sellers are in the dark on the back of the shelf. You might reluctantly buy the mushy off-brand peas once or twice because you're hungry, but eventually you'll wonder where the heck the good Green Giant peas went, and one day in your travels you'll notice a different supermarket where they still face the shelves, and the Green Giant peas are front and center and cost the same as the off brands. And you'll switch supermarkets.

Shutterstock stopped facing the shelves. And Adobe is just a click away.
Title: Re: Petition to stop spammers
Post by: zsooofija on November 19, 2016, 08:36
In supermarkets, each night the employees go around and "face" the shelves. They pull all the product to the front of the shelf, where it can be easily seen and bought. If they didn't face the shelves you might only see the "off" brands, because the top sellers are in the dark on the back of the shelf. You might reluctantly buy the mushy off-brand peas once or twice because you're hungry, but eventually you'll wonder where the heck the good Green Giant peas went, and one day in your travels you'll notice a different supermarket where they still face the shelves, and the Green Giant peas are front and center and cost the same as the off brands. And you'll switch supermarkets.

Shutterstock stopped facing the shelves. And Adobe is just a click away.

I love your analogy, and I know it works like that, but I am not sure if I will survive this transition. I will try anyways. And yes, FT/Adobe is my new favourite, it's the one site that motivates me to create new images and keep going on the "honest" way.
Title: Re: Petition to stop spammers
Post by: byman on November 19, 2016, 09:56
It seems that SS has no interest in eliminating spam.
Vectors recently accepted....
https://www.shutterstock.com/g/Paro1 (https://www.shutterstock.com/g/Paro1)
 >:(
Title: Re: Petition to stop spammers
Post by: Hundstage14 on November 23, 2016, 06:25
I'm very far to be an IT expert but I see a simple and quickly solution for this problem: make impossible change caption after review. On Fotolia that is
 

It seems that these spammy titles not build after review. they pass the review .... :(
Title: Re: Petition to stop spammers
Post by: Xtraone on November 23, 2016, 13:44
Today Shutterstock has deleted many of the images with spam titles and banned the contributors. Obviously the whole topic is now in their focus of action.  I bet that the remaining contributors who do image title spam are now in a hurry to change their titles before they get banned.
Title: Re: Petition to stop spammers
Post by: zsooofija on November 23, 2016, 14:14
Today Shutterstock has deleted many of the images with spam titles and banned the contributors. Obviously the whole topic is now in their focus of action.  I bet that the remaining contributors who do image title spam are now in a hurry to change their titles before they get banned.

Very very late, but still good news!
Title: Re: Petition to stop spammers
Post by: Shelma1 on November 23, 2016, 14:16
Surprised to see Oringer responding to ppl on Facebook. Don't know why "200" people (it's almost 1,300) signing a petition would slow them down, though.

Anyway, I believe they're really addressing the issue now.
Title: Re: Petition to stop spammers
Post by: Dumc on November 23, 2016, 14:17
Today Shutterstock has deleted many of the images with spam titles and banned the contributors. Obviously the whole topic is now in their focus of action.  I bet that the remaining contributors who do image title spam are now in a hurry to change their titles before they get banned.

What's the source of information? Maybe search change has something to do against spammers, if they changed it indeed.
Title: Re: Petition to stop spammers
Post by: zsooofija on November 23, 2016, 14:30
Today Shutterstock has deleted many of the images with spam titles and banned the contributors. Obviously the whole topic is now in their focus of action.  I bet that the remaining contributors who do image title spam are now in a hurry to change their titles before they get banned.

I just took a look at some of the spammy ports mentioned in this post. None of these contributors are banned or images disabled. But at least they have changed the titles. Well, most of them...
https://www.shutterstock.com/g/ancientone (https://www.shutterstock.com/g/ancientone)
Title: Re: Petition to stop spammers
Post by: Xtraone on November 23, 2016, 14:58
Today Shutterstock has deleted many of the images with spam titles and banned the contributors. Obviously the whole topic is now in their focus of action.  I bet that the remaining contributors who do image title spam are now in a hurry to change their titles before they get banned.

What's the source of information? Maybe search change has something to do against spammers, if they changed it indeed.

The founder of Shutterstock responded to a posting on Facebook. That is the source.
You can find the link on the Shutterstock forum.
Interesting fact is that Jon said "if people don't keep their titles and keywords clean we will ban them one by one"

Title: Re: Petition to stop spammers
Post by: etudiante_rapide on November 23, 2016, 15:21
Today Shutterstock has deleted many of the images with spam titles and banned the contributors. Obviously the whole topic is now in their focus of action.  I bet that the remaining contributors who do image title spam are now in a hurry to change their titles before they get banned.

What's the source of information? Maybe search change has something to do against spammers, if they changed it indeed.

wa didn't think i'd agree with dumc ;)
but you are correct. i too thought it was a change in search , in my comment to that topic thread here, but now i still see my daily earners getting dls,
so it's may not be a change in search but more the elimination of spammers
giving more exposure to proper keyworded image.
still it's only guessing.

but oringer saying anything is a good sign, as for months, years, he took a deaf ear blind eye to all the istock-y problems ss suddenly developed.
Title: Re: Petition to stop spammers
Post by: cathyslife on November 23, 2016, 15:34
Here's the link to Jon O. on FB:
https://www.facebook.com/anja.kaiser.526/posts/1458841984130755?comment_id=1459093234105630 (https://www.facebook.com/anja.kaiser.526/posts/1458841984130755?comment_id=1459093234105630)


He is deleting some manually one by one, but also says the team is working on it algorithmically.
Title: Re: Petition to stop spammers
Post by: Dumc on November 23, 2016, 15:40
Today Shutterstock has deleted many of the images with spam titles and banned the contributors. Obviously the whole topic is now in their focus of action.  I bet that the remaining contributors who do image title spam are now in a hurry to change their titles before they get banned.

What's the source of information? Maybe search change has something to do against spammers, if they changed it indeed.

The founder of Shutterstock responded to a posting on Facebook. That is the source.
You can find the link on the Shutterstock forum.
Interesting fact is that Jon said "if people don't keep their titles and keywords clean we will ban them one by one"

Thanks, I found it...
Title: Re: Petition to stop spammers
Post by: BD on November 23, 2016, 16:12
Surprised to see Oringer responding to ppl on Facebook. Don't know why "200" people (it's almost 1,300) signing a petition would slow them down, though.

Anyway, I believe they're really addressing the issue now.

Maybe responding to buyers who found it (look at the top comment on the petition) slowed them down. It seems the petition/people commenting on facebook made a difference in communication and perhaps speed for solving this problem. Maybe when they implement the "long-term plan" algorithm the petition should be deemed a "victory" on change.org?