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Agency Based Discussion => Shutterstock.com => Topic started by: Artist on July 27, 2016, 00:30

Title: Sensitive Information rejection?
Post by: Artist on July 27, 2016, 00:30
Few of my designs were rejected with Sensitive Information reason.
It says "Sensitive Information -- Image contains sensitive information (credit card info, bank account info, license plate numbers, etc.)"

I have created a biz card which contained random address and phone numbers which do not exists anywhere and its clearly visible in the design that it is some sample text. I don't how how reviewers reject.
I doubt whether they see the image before rejecting.
Title: Re: Sensitive Information rejection?
Post by: anathaya on July 27, 2016, 03:00
Try to dial that phone number in your image. May be you can connect with the reviewer  ;)
Title: Re: Sensitive Information rejection?
Post by: dpimborough on July 27, 2016, 05:15
Few of my designs were rejected with Sensitive Information reason.
It says "Sensitive Information -- Image contains sensitive information (credit card info, bank account info, license plate numbers, etc.)"

I have created a biz card which contained random address and phone numbers which do not exists anywhere and its clearly visible in the design that it is some sample text. I don't how how reviewers reject.
I doubt whether they see the image before rejecting.


It's because reviewers have a few seconds to review an image.

In the old days you could add a note but not any more.

Try blurring the address and other details  if you can.

Other wise use the old lorem lipsum in place of the text  http://www.lipsum.com/ (http://www.lipsum.com/)



Otherwise give it to Alamy :)
Title: Re: Sensitive Information rejection?
Post by: Mantis on July 27, 2016, 07:44
Few of my designs were rejected with Sensitive Information reason.
It says "Sensitive Information -- Image contains sensitive information (credit card info, bank account info, license plate numbers, etc.)"

I have created a biz card which contained random address and phone numbers which do not exists anywhere and its clearly visible in the design that it is some sample text. I don't how how reviewers reject.
I doubt whether they see the image before rejecting.


It's because reviewers have a few seconds to review an image.

In th old days you could add a note but not any more.

Try blurring the address and other details  if you can.

Other wise use the old lorem lipsum in place of the text  [url]http://www.lipsum.com/[/url] ([url]http://www.lipsum.com/[/url])



Otherwise give it to Alamy :)


I sure miss those days.  I had some really cool back and forth with the Istock reviewers in the early days. Some of those reviewers were totally cool and very helpful when explaining their rejections.  Some were right and some were not, but in the end it's their system so it's nice to have some back and forth dialog.
Title: Re: Sensitive Information rejection?
Post by: etudiante_rapide on July 27, 2016, 07:52
definitely ,yes, miss those days where there is a note for you to add for the reviewer.

these days, CONTACT US doesn't even work, because i have written them and still have not gotten a answer for 2 months running already.
looking at how bad it has been going for contributors, i am not even sure if there is anyone in the Clients Relations dept anyway!!!
Title: Re: Sensitive Information rejection?
Post by: suwanneeredhead on July 27, 2016, 12:57
Just make the contact information LOOK generic like "lorem ipsum," the reviewers will glance at that and know there is no real information there.  If you make them look real in any way, the reviewers have to think it could be real.
Title: Re: Sensitive Information rejection?
Post by: Artist on July 27, 2016, 21:39
thanks for everyone's reply. I will from now use Lorem ipsum text.
btw, its too strange that out of 10 design they accepted 3 and rejected 7.. when all 10 contained same information.

even I too now miss the add note to reviewer option.