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Shutter showing zero balance

Started by For Real, December 07, 2021, 23:44

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For Real

Anyone have issues with Shutter balance for this month? My earnings show $0.00 now  :-\

fritz

Message from SS support:
There appears to be a site wide issue with logging on at the moment. The app appears to be working ok, it is the full site is which is down. We have informed the Shutterstock technical team but it is too recent to have an indication of how soon it will be fixed. In the meantime I can only apologise and ask for your patience.
Did the devil make the world while god was sleeping?
T.Waits

TortoiseProductions

Oh good. I've been freaking out for a few hours thinking someone hacked my account - wasn't seeing any info here, on Facebook or Twitter from SS and isitdownrightnow.com was reporting everything being AOK.

I know - breathe - work on more images - breathe.... :)

(and the zero amount is probably cause you had a payout in the past few days)
- Holly K.

KeremGo

Internationally Published Artist | Featured On: Adrian Dunbar Channel 5 Scenic Ireland + 3D World Magazine
Worked With: National Geographic + Electronic Music Giant SCHILLER + Grammy Nominated David Arkenstone

For Real

Just glad someone didn't steal my dimes  8)

Unamas

Most likely related to Amazon Web Services AWS outage

Pacesetter

Balance figure returned but new sales $$$ not updating.

For Real

Quote from: Unamas on December 08, 2021, 00:14
Most likely related to Amazon Web Services AWS outage

does that mean we each get one free gift (up to $100 USD) from Amazon  ;D

Pixingphotos

SS caught a digital variant...  ;)

Pacesetter

Still no update on the $$$ for over $20 in sales today.

Pacesetter



lowbouncerate

Mobile app, Web app both are Down and it is not calculating sales and download in real time.
however if you go to Particular Daily Sales page then it is showing - On Webapp.

Mobile App still out of order

Dumc

It worked for a while, now it's still down, now it doesn't even show number of sales in earning summary page.

WD3 Photography

I've sold eight photos so far today on Shutterstock for $4.28. This has not been added to my Unpaid Earnings which is supposed to be Updated approximately every 15 minutes.

WD3 Photography

Just noticed they've corrected the problem.

Dodie

Quote from: WD3 Photography on December 08, 2021, 15:53
I've sold eight photos so far today on Shutterstock for $4.28. This has not been added to my Unpaid Earnings which is supposed to be Updated approximately every 15 minutes.
I have the same problem, today's sales are not showing up in earnings summary.