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Author Topic: still have not receive earning for june  (Read 3841 times)

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« on: July 07, 2013, 01:12 »
0
Hi everyone,

I have a problem to ask who confront this situation.

I still have not receive my earning for june. I have a lot of stockphotographer friends they are received earning since 3 july

Usually money sent to paypal around date 6-8 of month, but many people already got many days ago.....except me

I sent mail to SS support but no any response for now.....Anyone has a problem like me?

please suggest me what I should do after this

Thank you  :)



« Reply #1 on: July 07, 2013, 01:17 »
+1
It's not late at all. I usually don't get my SS payment until around the 10th of the month.

I suggest you be a bit more patient, and if you still haven't received it by July 15, then you should contact SS.

« Reply #2 on: July 07, 2013, 01:56 »
0
Indeed, I also received my payment very early on the 3rd this month.

But if you already sent out a support ticket, you should get an answer. I don't think you can expect to hear back on a weekend in general, and this week was Independence Day, so many people probably took off Friday as well to have a long weekend. Give it a few days.

« Reply #3 on: July 07, 2013, 04:32 »
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I'll try to waiting for response mail a couple days.  :)  ( Even though I am a bit serious )

Thank you  marthamarks and MichaelJayFoto :)


« Reply #4 on: July 07, 2013, 05:11 »
0
I believe they say it will be paid by 15th of the month though they usually seem to deliver early :)

« Reply #5 on: July 07, 2013, 07:36 »
0
I believe they say it will be paid by 15th of the month though they usually seem to deliver early :)

I hope so Pauws99...thanks :)

« Reply #6 on: July 07, 2013, 10:21 »
0
Hi everyone,

I have a problem to ask who confront this situation.

I still have not receive my earning for june. I have a lot of stockphotographer friends they are received earning since 3 july

Usually money sent to paypal around date 6-8 of month, but many people already got many days ago.....except me

I sent mail to SS support but no any response for now.....Anyone has a problem like me?

please suggest me what I should do after this

Thank you  :)


Which e-mail address did you use?  Contributor concerns need to be sent to [email protected], not the [email protected] Shutterstock address.  If it goes to the wrong address they just ignore it.  The Support address is for buyers needing support.

« Reply #7 on: July 07, 2013, 10:31 »
0
"Payouts for the previous month are sent out by the 15th of the current month." On the earnings page

« Reply #8 on: July 07, 2013, 10:56 »
0
Quote
Which e-mail address did you use?  Contributor concerns need to be sent to [email protected] [nofollow] not the [email protected] Shutterstock address.  If it goes to the wrong address they just ignore it.  The Support address is for buyers needing support.

I sent to them by click " contact us "  on the site and choose topic " payment "  Is it doesn't work ?
Thanks for the notification.

Lev

« Reply #9 on: July 08, 2013, 10:33 »
0
is there anyone but me and crazydesign who have not get June payout from SS? people on all forums are massively reporting they all got money July 3rd.

so, are we the only two who got no money June 3rd?

« Reply #10 on: July 08, 2013, 10:43 »
0
I dont mean to insult, but are you sure you reached payout?

« Reply #11 on: July 08, 2013, 10:46 »
+1
/
« Last Edit: May 12, 2014, 12:22 by Audi 5000 »

« Reply #12 on: July 08, 2013, 11:06 »
+1
is there anyone but me and crazydesign who have not get June payout from SS? people on all forums are massively reporting they all got money July 3rd.

so, are we the only two who got no money June 3rd?

Did you guys at least get the email "We've calculated your earnings... They'll go out by the 15th"? I usually get that right at the beginning of the month.

« Reply #13 on: July 08, 2013, 19:47 »
0
I dont mean to insult, but are you sure you reached payout?

http://www.shutterstock.com/g/dolgachov

If he didn't get $75 at Shutterstock for the month with over 50,000 images I'm not sure anyone else did either.



I was talking to the op and no, i dont go research how many images a person has. If somebody has over 50,000 images, i would think he would have jon oringers private number.  ;)

ruxpriencdiam

    This user is banned.
  • Location. Third stone from the sun
« Reply #14 on: July 08, 2013, 20:07 »
+1
You might want to try this?

[email protected]

« Reply #15 on: July 09, 2013, 07:10 »
0
Some of my friends still didn't get paid as me

Thanks ruxpriencdiam for the right mail to communicate .  I 'll remember

is there anyone but me and crazydesign who have not get June payout from SS? people on all forums are massively reporting they all got money July 3rd.

so, are we the only two who got no money June 3rd?

Thanks Dolgachov you and me same situation  :)  if you get the money please let me know



« Reply #17 on: July 09, 2013, 23:52 »
0
Thanks for the notify, Anthony  :)

Ron

« Reply #18 on: July 12, 2013, 02:14 »
0
Another contributor was told there is a problem with payments

http://submit.shutterstock.com/forum/viewtopic.php?t=131287

Lev

« Reply #19 on: July 12, 2013, 03:11 »
0
we've got our payment 2 days ago.


 

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