Author Topic: Is FTP upload broken again? (Read 4896 times)

melastmohican · « **on:** March 21, 2015, 14:20 »

Files are sitting on the FTP server but I never show up on the web site so I cannot submit them.

Pauws99 · « **Reply #1 on:** March 21, 2015, 14:24 »

Having same problem :-(

Asthebelltolls · « **Reply #2 on:** March 21, 2015, 14:34 »

Me too.

melastmohican · « **Reply #3 on:** March 21, 2015, 14:40 »

They advertised contributor support site on main page so I send them a question.

dbvirago · « **Reply #4 on:** March 21, 2015, 15:21 »

From my count, 10th time in the last 9 months. Either they don't monitor or they don't test or neither

fotografer · « **Reply #5 on:** March 21, 2015, 15:45 »

If you haven't already tried it, it's really quick and easy to batch upload on the site. I don't usually bother with ftp for SS.

melastmohican · « **Reply #6 on:** March 21, 2015, 15:56 »

I do not know if my message did something but yesterday's batch appeared on my contributor page.

dbvirago · « **Reply #7 on:** March 21, 2015, 19:34 »

Website upload has been flaky also. Images appear and disappear. Categorized and loaded pictures all rejected for corrupted files. Other images accepted but never show in port. Half the images uploaded via FTP yesterday morning just showed up. Other half still AWOL.

Mantis · « **Reply #8 on:** March 21, 2015, 19:35 »

I just FTP's 15 videos. No issues. Pretty fast actually.

Pauws99 · « **Reply #9 on:** March 22, 2015, 02:00 »

11 out of 20 have just appeared one corrupted 8 still AWOL

Beppe Grillo · « **Reply #10 on:** March 22, 2015, 02:58 »

I have stopped to use Shutterstock's ftp a while ago.
I use their upload page, I get some eventual correction of the errors* to do (orthography, double keywords) in text, I correct everything and I upload on the other sites. (Thank you for your help Shutterstock…)

* I hope that Lightroom 6 will finally have a decent orthographic corrector……

Pauws99 · « **Reply #11 on:** March 22, 2015, 13:33 »

Uploading direct fine on Explorer couldn't get it to work on Chrome - as I only do small batches at a time will probably go this way.

Shelma1 · « **Reply #12 on:** March 22, 2015, 14:09 »

I've noticed a delay the past couple of days, with my uploaded images not showing up right away. (Through the site, not FTP.)

Mantis · « **Reply #13 on:** March 22, 2015, 19:35 »

Quote from: Beppe Grillo on March 22, 2015, 02:58

I have stopped to use Shutterstock's ftp a while ago.
I use their upload page, I get some eventual correction of the errors* to do (orthography, double keywords) in text, I correct everything and I upload on the other sites. (Thank you for your help Shutterstock…)

* I hope that Lightroom 6 will finally have a decent orthographic corrector……

Just for stills, right?

Beppe Grillo · « **Reply #14 on:** March 23, 2015, 04:41 »

Mantis, I upload only photos and vectors on SS now, so I don't know what happens with the other kind of files.

----
Maybe I am a little off topic, but I have noticed some issues on different sites when using AddBlocker and/or Ghostery
(Bigstock completely refuses to edit and submit with Ghostery active on Chrome [Mac], for example).
Maybe the solution is to deactivate these "utilities"?

Semmick Photo · « **Reply #15 on:** March 23, 2015, 04:45 »

I am not using FTP but I have been uploading vectors the last few days and their HTML uploader is a mess.

I just submitted the same vector twice but it simply disappears.

For a tech company you would expect their core stuff to work properly.

Semmick Photo · « **Reply #16 on:** March 23, 2015, 05:10 »

The third time I got an error that the EPS was missing the JPG. And the 4th time the vector went through and then I had all 4 showing in the editor. Had to delete 3 of them.

Certainly not working as it should.

Uncle Pete · « **Reply #17 on:** March 23, 2015, 07:58 »

Glad you added the "again" part. At least people know the question isn't new or different.

I was using the online uploader for a long time. Then it went nuts, (would skip the first eight files and then start uploading the rest) so I switched to ftp, which worked pretty well. Then ftp broke and I went back to online. For awhile, neither was reliable.

Then there's the issue with the file not found errors with ftp. So I had to upload those, online. Something with the file name starting with a number "10" for example?

Lately I've seen I upload ftp, go look and nothing is there. I go do something else for an hour, come back and usually - most of the files - are there ready for editing.

If I'm doing a single, I'll put it up online. Sometimes it's right there, sometimes I have to go do something else and check back.

None of this helps with an answer. Just mentioning it's not a personal or local issue. We all get it. The problem also seems to come and go at random.

Quote from: melastmohican on March 21, 2015, 14:20

Files are sitting on the FTP server but I never show up on the web site so I cannot submit them.

Shelma1 · « **Reply #18 on:** March 23, 2015, 09:15 »

Quote from: Semmick Photo on March 23, 2015, 05:10

The third time I got an error that the EPS was missing the JPG. And the 4th time the vector went through and then I had all 4 showing in the editor. Had to delete 3 of them.

Certainly not working as it should.

Yes, this has been happening on and off. If you wait a bit the files will usually show up. PITA, though.

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Author Topic: Is FTP upload broken again? (Read 4896 times)

melastmohican

Pauws99

Asthebelltolls

melastmohican

dbvirago

fotografer

melastmohican

dbvirago

Mantis

Pauws99

Beppe Grillo

Pauws99

Shelma1

Mantis

Beppe Grillo

Semmick Photo

Semmick Photo

Uncle Pete

Shelma1

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