MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: suz7 on January 18, 2017, 12:55

Title: shutterstock not working
Post by: suz7 on January 18, 2017, 12:55
Is anyone else's contributor page blocked?

Better for me - I can't check every half an hour to see how many downloads I've had :).

But would be good to know if shutterstock is down

s

Title: Re: shutterstock not working
Post by: UKstock on January 18, 2017, 13:26
Not blocked but no thumbnails have shown up all day (UK) so not right either.
Title: Re: shutterstock not working
Post by: Shelma1 on January 18, 2017, 14:17
I can get in on Firefox but not Safari. Maybe try another browser?
Title: Re: shutterstock not working
Post by: Mrblues101 on January 18, 2017, 14:50
After upload 40 images, just 20 was correctly upload, a lot of image mistakes upload.

Anybody else?
Title: Re: shutterstock not working
Post by: umdash9 on January 18, 2017, 16:48
Not Working on chrome

Try windows explorer
Title: Re: shutterstock not working
Post by: Shelma1 on January 18, 2017, 16:58
Their new head of IT is doing a bang-up job so far!
Title: Re: shutterstock not working
Post by: gsheldon on January 18, 2017, 18:38
Down now in USA east coast at 18:37 January 18
Title: Re: shutterstock not working
Post by: marthamarks on January 18, 2017, 20:29
Their new head of IT is doing a bang-up job so far!

Maybe he's ready to announce he wants to spend more time with his family?
Title: Re: shutterstock not working
Post by: etudiante_rapide on January 18, 2017, 22:04
Their new head of IT is doing a bang-up job so far!

Maybe he's ready to announce he wants to spend more time with his family?

LMAO, first ... it's not even a month after the 12 days of christmas, so not recovered from santa claus sleepy dwarf syndrome
second... i just noticed the chinese say soon they will celebrate the cock year. and the monkey year, as my colleague from china tells me is not over yet..
so it's excusable they monkey about at ss HQ all monkey year...
and new year chinese , it will be time for them at ss HQ to cock up even more

as you can see, even the stars are making excuses for ss cock-up and monkey about.
so maybe not until 2019 we see someone competent being hired for ss.

but i will first check my irish almanac  to see what the leprechauns think of why ss f***up so much.
Title: Re: shutterstock not working
Post by: suz7 on January 19, 2017, 03:37
 8) :)
Title: Re: shutterstock not working
Post by: niktol on January 19, 2017, 11:51
Chrome says the page is trying to load scripts from unauthenticated sources and that the connection has mixed (secure (https) and unsecure (http)) content. Perhaps, this is the reason it blocks the page?
Title: Re: shutterstock not working
Post by: Shelma1 on January 19, 2017, 13:24
Yep...seems to be down again here. More money lost.
Title: Re: shutterstock not working
Post by: Jo Ann Snover on January 19, 2017, 14:51
Things are working fine for me on Chrome on a Mac - and today I have only my own images in my sets (yesterday I had other people's images as well (http://www.microstockgroup.com/shutterstock-com/other-peoples-images-in-my-sets/)).

I also have done some uploads over the last few days and things have worked OK there as well. Possibly it's related to where (I'm on the US West coast) or what you're uploading (photos only)?

Would it hurt them so much to send out a short contributor e-mail explaining where changes were being made and that there might be a few bugs with x, y or z while these were underway? I only see shiny happy blog posts about how to be a better blah, blah blah.

Now if they could just fix the contributor iPhone app so it knew today from yesterday and would update totals reliably we'd be sitting pretty...
Title: Re: shutterstock not working
Post by: YadaYadaYada on January 19, 2017, 21:13
Their new head of IT is doing a bang-up job so far!

+

Shutterstock has a server and site problem. This is news? The thread for SS problems and broken should be things that aren't broken to keep it shorter.
Title: Re: shutterstock not working
Post by: jonbull on January 20, 2017, 08:47
don't know if they work or not...but zero sale at 15,41 has never happened to me..considering ia batch of 100 has approved yesterday but only today appear in gallery.
Title: Re: shutterstock not working
Post by: fritz on January 20, 2017, 08:58
On the world map I see video sold but it doesn't show up on earnings summary!
Title: Re: shutterstock not working
Post by: Monty-m-gue on January 20, 2017, 10:20
New uploads don't contain keywords carried over from Bridge. Can't attach MR. Download map not working and stats not visible on contributor page.
Title: Re: shutterstock not working
Post by: jonbull on January 20, 2017, 13:42
1 images sold only in friday...probably neve happened...images not appear in portfolio...yes there is something going on...or maybe is trump effect:)...anywya two rm sales in alamy save th day.....luckily every day in january there is a site saving the day....is good to have more possibilities.
Title: Re: shutterstock not working
Post by: pixmicro on January 20, 2017, 14:53
Hello all,
I just discovered that many many of my images in my portfolio are not displayed when i click on it on buyer SS site !
I understand why my sales have dropped ! :-\
I've written to SS to check what is happening. If only 1 on 5 images of my files are displayed when buyer click on it (I've got 2000 images), then I'll make 5x less income than usually
This is extremely worrying. Are you experiencing the same
Could you check if that 's happening with your port and eventually write also to SS contact support so that they do something?
Thx
Title: Re: shutterstock not working
Post by: YadaYadaYada on January 20, 2017, 15:27
On the world map I see video sold but it doesn't show up on earnings summary!

Common bug, yet another one, probably no photo sales are showing, just that old video sale. I had that last month, next day all was back to normal. Or just try waiting 5 minutes, reload the page. But you're right it's a well known and repeating bug.
Title: Re: shutterstock not working
Post by: littleny on January 20, 2017, 16:41
On the world map I see video sold but it doesn't show up on earnings summary!

Common bug, yet another one, probably no photo sales are showing, just that old video sale. I had that last month, next day all was back to normal. Or just try waiting 5 minutes, reload the page. But you're right it's a well known and repeating bug.
wow that's scary.  how did you determine this? id like to do a test of my images as well
Title: Re: shutterstock not working
Post by: YadaYadaYada on January 21, 2017, 19:47
On the world map I see video sold but it doesn't show up on earnings summary!

Common bug, yet another one, probably no photo sales are showing, just that old video sale. I had that last month, next day all was back to normal. Or just try waiting 5 minutes, reload the page. But you're right it's a well known and repeating bug.
wow that's scary.  how did you determine this? id like to do a test of my images as well

SS forum, map broken again. Here SS map broken again. Reported month after month. Then soon after it's working again. Personal experience, I saw a video that was downloaded last year, nothing else. Minutes later, all back the way it usually looks. What test? It's broken, something is wrong. Then it's back working. What do you want to test with your images?
Title: Re: shutterstock not working
Post by: Chichikov on January 24, 2017, 05:37
Site works here (Chrone on Mac).

But
- Web upload fails very often (more than usual)
- Tampermonkey scripts stopped to work correctly (not price reported)

And
I receive the emails "Status of your recently submitted images" in two, three or even four exemplars each, with all the thumbnails broken
Title: Re: shutterstock not working
Post by: Stockmaan on January 24, 2017, 07:48
Site works here (Chrone on Mac).

But
- Web upload fails very often (more than usual)
- Tampermonkey scripts stopped to work correctly (not price reported)

And
I receive the emails "Status of your recently submitted images" in two, three or even four exemplars each, with all the thumbnails broken

x2
Title: Re: shutterstock not working
Post by: etudiante_rapide on January 24, 2017, 08:21
the only thing i see not working is after signing in, "cannot direct to the site" or something like that. then i F5 and it goes in. not sure why. perharps with all the browsers updating .. mostly to enable using it with your mobs, i think that f**ks things up . my guess, as it does the same with many add-ons.. ie with each update, add-ons no longer works. for that i don't update my browser anymore, in case my programs stop working.
Title: Re: shutterstock not working
Post by: DC on January 24, 2017, 12:49
Anybody else having images getting hung up in the queue?

I have one pic I uploaded on the 19th and two that I uploaded on the 20th still sitting in review.

All my other pics, including a batch from the 21st, have gone through with no problem.
Title: Re: shutterstock not working
Post by: dpimborough on January 24, 2017, 15:00
Anybody else having images getting hung up in the queue?

I have one pic I uploaded on the 19th and two that I uploaded on the 20th still sitting in review.

All my other pics, including a batch from the 21st, have gone through with no problem.

Yup I have a number of editorial photos just hanging round not being reviewed after three days, and new uploads are taking more than 72 hours to appear in the searches.