How am I supposed to have the answer then? I just dont know, do I? I only had a meet with 2 ladies from shutterstock and you expect me to answer stuff I no nothing about.

I just agreed with Cobalt that they are lovely people.

Thats all I am going to say, I am not letting you drag me into your battle against SS.

Please spare us the whoo yahs why do you suppose threads like these threads go on year after year?  Has SS taken one bit of initiative to solve the very real issues these contributors are having?

http://submit.shutterstock.com/forum/viewtopic.php?t=132935

Hello,

The engineering teams are already looking into this issue, which appears to be intermittent and isolated in scope (for example, we can see the images here in our office).  Our team should be replying shortly in the thread, if they haven't done so already.

On an item like this, it's always best to reach out directly to the Support email address.  Some issues are isolated to very specific circumstances (local networks, configurations, etc...), but every issue is looked at and surfaced for our engineering team for investigation, testing, evaluation and resolution. 

Best,

Scott
VP of Content

Quote from: gbalex on November 08, 2013, 14:44

Please spare us the whoo yahs why do you suppose threads like these threads go on year after year?  Has SS taken one bit of initiative to solve the very real issues these contributors are having?

http://submit.shutterstock.com/forum/viewtopic.php?t=132935

Hello,

The engineering teams are already looking into this issue, which appears to be intermittent and isolated in scope (for example, we can see the images here in our office).  Our team should be replying shortly in the thread, if they haven't done so already.

On an item like this, it's always best to reach out directly to the Support email address.  Some issues are isolated to very specific circumstances (local networks, configurations, etc...), but every issue is looked at and surfaced for our engineering team for investigation, testing, evaluation and resolution. 

Best,

Scott
VP of Content

Thank you once more Scott. Thats good to hear.

Quote from: gbalex on November 08, 2013, 14:44

Please spare us the whoo yahs why do you suppose threads like these threads go on year after year?  Has SS taken one bit of initiative to solve the very real issues these contributors are having?

http://submit.shutterstock.com/forum/viewtopic.php?t=132935

Hello,

The engineering teams are already looking into this issue, which appears to be intermittent and isolated in scope (for example, we can see the images here in our office).  Our team should be replying shortly in the thread, if they haven't done so already.

On an item like this, it's always best to reach out directly to the Support email address.  Some issues are isolated to very specific circumstances (local networks, configurations, etc...), but every issue is looked at and surfaced for our engineering team for investigation, testing, evaluation and resolution. 

Best,

Scott
VP of Content

Thank you for looking into it, I truly hope that you will actually listen to the problems your contributors are having with the site and will the spend the time, manpower and resources needed to resolve the bugs instead of telling your contributors that "it's their computer / browser / internet connection's fault and not a bug. "

And please do not stop at this bug, there are plenty of long term issues that need to be looked at in depth, rather than continuing to gloss over them as meaningless or inconsequential to your bottom line. They are costing your contributors time and money!