i got both jokes, only referring to the last one not being funny

Quote from: PixelBytes on August 17, 2016, 05:37

Quote from: Shelma1 on August 16, 2016, 11:18
Gonna have to start calling them iSS.

Quote from: w7lwi on August 17, 2016, 02:28

Quote from: Shelma1 on August 16, 2016, 11:18
Gonna have to start calling them iSS.

Don't you mean ISIS?

Quote from: Microstockphoto on August 17, 2016, 05:29
thats not funny

She's comparing them to iStock, combining the initials iS + SS = iSS.  Which is funny to me because it's so true. 

She is obviously not comparing them to a gang of terrorists, which would NOT be funny.

In that case, she should explain too, even I thought she is comparing it to ISIS, until you gave the correction

shelma wasnt referring to the terrorist organisation, the next one was,

anyway, the money has been clawed back

Quote from: Microstockphoto on August 17, 2016, 08:09
shelma wasnt referring to the terrorist organisation, the next one was,

anyway, the money has been clawed back

This is clearly what happened, could we get back on track now please!

Some people are just dumb.

Back to the topic.

It's a screw-up but it's not really a clawback.

Clawback generally refers to cases where a sale was made and credited but then the agency removed the credited sale because:

1) The buyer used a fraudulent account or credit card and the agency took the money back after the fact.
2) The buyer changed their mind after the purchase and asked for a refund.

In those cases, our content was delivered to a customer and then our earnings were taken back.  This case is different.

I have never had SS actually do a clawback.  Other agencies do it a lot (e.g., IS, DT)

Just sayin.

Quote from: ComfortEagle2095 on August 17, 2016, 15:01
It's a screw-up but it's not really a clawback.

Clawback generally refers to cases where a sale was made and credited but then the agency removed the credited sale because:

1) The buyer used a fraudulent account or credit card and the agency took the money back after the fact.
2) The buyer changed their mind after the purchase and asked for a refund.

In those cases, our content was delivered to a customer and then our earnings were taken back.  This case is different.

I have never had SS actually do a clawback.  Other agencies do it a lot (e.g., IS, DT)

Just sayin.

As far as I know there are no refunds/ money back for downloads at SS, only for active, unused plans:
http://www.shutterstock.com/support/article/Does-Shutterstock-offer-refunds?l=en_US&c=CustomerKB%3ARefunds&fs=Search&pn=1

Quote from: Artist on August 17, 2016, 06:11

Quote from: PixelBytes on August 17, 2016, 05:37

Quote from: Shelma1 on August 16, 2016, 11:18
Gonna have to start calling them iSS.

Quote from: w7lwi on August 17, 2016, 02:28

Quote from: Shelma1 on August 16, 2016, 11:18
Gonna have to start calling them iSS.

Don't you mean ISIS?

Quote from: Microstockphoto on August 17, 2016, 05:29
thats not funny

She's comparing them to iStock, combining the initials iS + SS = iSS.  Which is funny to me because it's so true. 

She is obviously not comparing them to a gang of terrorists, which would NOT be funny.

In that case, she should explain too, even I thought she is comparing it to ISIS, until you gave the correction

It's amazing how the human mind works. To me it was obvious I was combining iS and SS, since iS is famous for clawbacks and technical snafus, and unfortunately SS is headed down that path.

Quote from: Shelma1 on August 17, 2016, 15:20
[...]
It's amazing how the human mind works. To me it was obvious I was combining iS and SS, since iS is famous for clawbacks and technical snafus, and unfortunately SS is headed down that path.

It is normal, on this forum you will always find people (always the same) making stories about any thing.........
Strange that they did not make stories about SS (Schutzstaffel)

Quote from: Pauws99 on August 16, 2016, 07:31

Quote from: anathaya on August 16, 2016, 07:27

Quote from: Pauws99 on August 16, 2016, 07:02
I had a couple so its not half of total....no email yet. I noticed the magic words "we apologize for our error" seem to be missing.

They don't apologize anymore, but assume that it's all common knowledge.

Its a "corporate w**nkspeak" no mistake only issues that are somehow nobodies fault just random events that no one could have foreseen. The mail is a masterpiece of the art .....they are spending money on improving stuff so actually its a good thing really..........and they thank us my our understanding...no I don't understand how an organisation that says its IT driven can make such a basic mistake.

LOL, how true , all!!!
reminds me of some incident i watched as i happen to pass by a commotion:
-apparently the rich dude came home (smelling more than pissed as a brewery) drove into his garage
ignoring the side walls wrecking the family's BMW.
to everyone's astonishment he dragged himself out of the car screaming , "whatdafark whose f*cking idea was to have built the garage so small???"

that would be in line to expecting an apology from our godsgawds at shutterstockmentali

I had a higher than normal amount of double sales today. I hope it's not another 'display problem'

`seems they are screwing up again, i am getting double sods, which cant be a good sign. sigh