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Agency Based Discussion => Shutterstock.com => Topic started by: Stockmaan on August 22, 2016, 05:04

Title: SS contributor login problem
Post by: Stockmaan on August 22, 2016, 05:04
Today I can't login to my SS contributor profile page (Europe). Others?

Well I try search some images on Costumer page and result is 0 images: "We’re sorry, but we were not able to deliver any search results at the moment. Please try again. If the problem continues, please reach out to our customer support."

Wish you best guys!

Title: Re: SS contributor login problem
Post by: lucagavagna on August 22, 2016, 05:06
Same here in Italy
Title: Re: SS contributor login problem
Post by: Thomas from France on August 22, 2016, 05:08
contributor and buyer site down here in France.
Title: Re: SS contributor login problem
Post by: Roberto on August 22, 2016, 05:09
spain too
Title: Re: SS contributor login problem
Post by: Pauws99 on August 22, 2016, 05:09
Me too...just waiting for someone to say "They have it under control...don't panic".......but their site has become noticably more flaky over last 2-3 months
Title: Re: SS contributor login problem
Post by: JoeClemson on August 22, 2016, 05:10
The error page on Chrome gives the message ERR_Connection_Refused. I'm not an IT expert, but that tends to suggest the servers have been set to deny access to everybody, possibly to enable some kind of emergency maintenance. This is just my speculation
Title: Re: SS contributor login problem
Post by: gyllens on August 22, 2016, 05:10
Same here its been like this all morning.
Title: Re: SS contributor login problem
Post by: topol on August 22, 2016, 05:12
Yes having problems connecting,m only succeeds about every 10th time. Same seems to apply for the buyer side, which is even worse...
Title: Re: SS contributor login problem
Post by: Stockmaan on August 22, 2016, 05:12
Me too...just waiting for someone to say "They have it under control...don't panic".......but their site has become noticably more flaky over last 2-3 months

Yes, after first DoS attack.
Title: Re: SS contributor login problem
Post by: akaza on August 22, 2016, 05:19
same here :(
hopefully they will fix the map download info too
Title: Re: SS contributor login problem
Post by: beketoff on August 22, 2016, 05:19
SS contributor's site is still down in Northern Europe as of 12pm CET time.
Title: Re: SS contributor login problem
Post by: Dumc on August 22, 2016, 05:24
It's up and down...
Title: Re: SS contributor login problem
Post by: Sebastian Radu on August 22, 2016, 05:25
Down in Romania too... And in the last days very pour sales...
Title: Re: SS contributor login problem
Post by: Red Dove on August 22, 2016, 05:30
Brilliant. First promising Monday morning sales I've had in weeks and the site goes down.

I think I'll just have a bong and be done with.
Title: Re: SS contributor login problem
Post by: skyfish on August 22, 2016, 05:32
It is down in Belgium
Title: Re: SS contributor login problem
Post by: lirch on August 22, 2016, 05:33
Down for me too. Hope they fix it soon and hopefully sales will come back too...
Title: Re: SS contributor login problem
Post by: OM on August 22, 2016, 05:35
Contributor log-in down most of the morning in the Netherlands. And no search results available on Shutterstock buyer's site.
Title: Re: SS contributor login problem
Post by: Stockmaan on August 22, 2016, 05:39
Buyers page works fast and OK now (slovenia, EU).
Title: Re: SS contributor login problem
Post by: seawhisper on August 22, 2016, 05:40
So it's a global issue. I wonder when they will give any statement. Asked them but no response yet...
Title: Re: SS contributor login problem
Post by: Chichikov on August 22, 2016, 05:49
They are improving the contributor experience……

http://www.websitedown.info/submit.shutterstock.com (http://www.websitedown.info/submit.shutterstock.com)
Title: Re: SS contributor login problem
Post by: Lanana on August 22, 2016, 05:55
Even better here (Serbia). Main site is up, but on spanish!!! Contributors page not working at all (This site can’t be reached)
Title: Re: SS contributor login problem
Post by: seawhisper on August 22, 2016, 06:16
Well they replied, they don't have the estimate but they are working very hard to get it back, so I guess we have a SS day off today. ;)
Title: Re: SS contributor login problem
Post by: dinka on August 22, 2016, 06:18
Buyers site is back - at the moment, contributors page isn't working (Austria).
@ Lanana: It's possible to change the language on the main site  ;)
Title: Re: SS contributor login problem
Post by: antvlk on August 22, 2016, 06:20
Can't open page - Argentina
Title: Re: SS contributor login problem
Post by: Lanana on August 22, 2016, 06:21
Buyers site is back - at the moment, contributors page isn't working (Austria).
@ Lanana: It's possible to change the language on the main site  ;)

Lol. yes i know, i was just surprised to see it in spanish, out of nowhere, since english is set by default....
Title: Re: SS contributor login problem
Post by: Artist on August 22, 2016, 06:21
for me too since morning.. but its working now.
I am also seeing super slow downloads today.
Title: Re: SS contributor login problem
Post by: cathyslife on August 22, 2016, 06:37
I just checked and everything seems to be working for me...U.S.
Title: Re: SS contributor login problem
Post by: Benozaur on August 22, 2016, 06:42
Works for me now after being down all morning - Poland
Title: Re: SS contributor login problem
Post by: JaenStock on August 22, 2016, 06:47
map is broken
Title: Re: SS contributor login problem
Post by: dinka on August 22, 2016, 06:49
Site (contributor and buyers) seem to be back - at least to the new normal (Austria).
Title: Re: SS contributor login problem
Post by: dinka on August 22, 2016, 06:53
@ Lanana:
Quote
i was just surprised to see it in spanish, out of nowhere, since english is set by default....
lol ... I stopped wondering ... mine does always open in german, even though it is set to english, and sometimes it wants me to understand Korean  ;D
Title: Re: SS contributor login problem
Post by: gyllens on August 22, 2016, 08:16
Quote SS. We are constantly updating and improving our technology!........... of course they are!