MicrostockGroup

Agency Based Discussion => Shutterstock.com => Topic started by: Ilfede on November 02, 2013, 20:34

Title: SS ftp problem
Post by: Ilfede on November 02, 2013, 20:34

I've file uploaded on FTP since more than 24 hours but they aren't yet available in the site to submit. It's only me?

Title: Re: SS ftp problem
Post by: 60D on November 02, 2013, 21:09

I have the same problem too...  :(

Title: Re: SS ftp problem
Post by: disorderly on November 02, 2013, 21:59

And me.  I used the web interface instead.

Title: Re: SS ftp problem
Post by: scottbraut on November 02, 2013, 22:22

Hello guys,

The team has been looking into this and FTP should be getting back to normal in the next few hours.  We appreciate your patience and apologize for the inconvenience!

Best,

Scott
VP of Content
Shutterstock

Title: Re: SS ftp problem
Post by: disorderly on November 02, 2013, 22:27

Thanks, Scott.

Title: Re: SS ftp problem
Post by: Ilfede on November 03, 2013, 03:43

Quote from: scottbraut on November 02, 2013, 22:22

Hello guys,

The team has been looking into this and FTP should be getting back to normal in the next few hours.  We appreciate your patience and apologize for the inconvenience!

Best,

Scott
VP of Content
Shutterstock

Thanks for the update, now it works!