Hi,

Shutterstock accepts videos I shoot and upload with my iPhone 11. But when I connect my iPhone 11 to the Osmo mobile 3 gimbal and upload the videos I shot, it gives a codeck error and does not accept it. Where might the problem be?

Hi,

Shutterstock accepts videos I shoot and upload with my iPhone 11. But when I connect my iPhone 11 to the Osmo mobile 3 gimbal and upload the videos I shot, it gives a codeck error and does not accept it. Where might the problem be?

1. Are you shooting with the DJI Mimo app?
2. View the characteristics of your video in MediaInfo.
3. On iPhone 11, you shoot with the original iPhone app.
4. I can only assume that all these applications shoot with variable FPS. You need to change your video to a constant fps, such as 29.97 or 25.
In any case, I recommend that you do not upload the original video to Shutterstock from your iPhone. Transcode your video in Adobe programs. For example in Media Encoder.
You can change FPS in Premiere.
5. You may be shooting in the H.265 codec in the DJI Mimo app. Shutterstock does not accept this codec.

In any case, do not upload videos with variable FPS. Convert videos to constant FPS.

I don't really know but I query if in the process of doing this it converts to an unsupported codec?

All of my recent videos from the Pocket 2, when I removed the card and copied them, come up as unreadable codec, I can't open, edit or play them on anything. I assume I did something wrong.

Quote from: Uncle Pete on December 27, 2023, 13:51

Quote from: Pacesetter on December 27, 2023, 02:18

I don't really know but I query if in the process of doing this it converts to an unsupported codec?

All of my recent videos from the Pocket 2, when I removed the card and copied them, come up as unreadable codec, I can't open, edit or play them on anything. I assume I did something wrong.

H.265 ?
Pocket 2 is this osmo Pocket 2?

Yes, OSMO pocket 2, which is nice and pocket size and just around when I'm on a trip or  happened to have it with me. Sometimes they work, sometimes when I copy the files, they "go bad". I'll check the settings and see if I have fixed FPS as you have suggested. The most logical conclusions is, the cause is something I'm doing wrong.

Quote from: sinandogan on December 27, 2023, 02:12

Hi,

Shutterstock accepts videos I shoot and upload with my iPhone 11. But when I connect my iPhone 11 to the Osmo mobile 3 gimbal and upload the videos I shot, it gives a codeck error and does not accept it. Where might the problem be?

1. Are you shooting with the DJI Mimo app?
2. View the characteristics of your video in MediaInfo.
3. On iPhone 11, you shoot with the original iPhone app.
4. I can only assume that all these applications shoot with variable FPS. You need to change your video to a constant fps, such as 29.97 or 25.
In any case, I recommend that you do not upload the original video to Shutterstock from your iPhone. Transcode your video in Adobe programs. For example in Media Encoder.
You can change FPS in Premiere.
5. You may be shooting in the H.265 codec in the DJI Mimo app. Shutterstock does not accept this codec.

In any case, do not upload videos with variable FPS. Convert videos to constant FPS.

I think I found the source of the problem. When I shoot with DJI Mimo, there is no problem since Full HD images are recorded as H.264, but when I shoot in 4K, it is recorded as HEVC and Shutterstock does not accept it. Now the question is? How can we record in 4K quality and H.264 codec with DJI Mimo?

Quote from: sinandogan on January 06, 2024, 10:24

Quote from: stoker2014 on December 27, 2023, 04:58

Quote from: sinandogan on December 27, 2023, 02:12

Hi,

Shutterstock accepts videos I shoot and upload with my iPhone 11. But when I connect my iPhone 11 to the Osmo mobile 3 gimbal and upload the videos I shot, it gives a codeck error and does not accept it. Where might the problem be?

1. Are you shooting with the DJI Mimo app?
2. View the characteristics of your video in MediaInfo.
3. On iPhone 11, you shoot with the original iPhone app.
4. I can only assume that all these applications shoot with variable FPS. You need to change your video to a constant fps, such as 29.97 or 25.
In any case, I recommend that you do not upload the original video to Shutterstock from your iPhone. Transcode your video in Adobe programs. For example in Media Encoder.
You can change FPS in Premiere.
5. You may be shooting in the H.265 codec in the DJI Mimo app. Shutterstock does not accept this codec.

In any case, do not upload videos with variable FPS. Convert videos to constant FPS.

I think I found the source of the problem. When I shoot with DJI Mimo, there is no problem since Full HD images are recorded as H.264, but when I shoot in 4K, it is recorded as HEVC and Shutterstock does not accept it. Now the question is? How can we record in 4K quality and H.264 codec with DJI Mimo?

1. Look at the settings of the DJI Mimo application, perhaps you can select H.264 there.
2. Connect your iPhone using a cable to your PC and copy the video from the gallery, the video is copied in the H.264 codec.
3. Transcode H.265 using Media Encoder to H.264.

Your video still has a variable frame rate (fps). You still need to change the FPS to constant in the editing program. Accordingly, you still need to encode the video to the H.264 codec.

I think there is no codec setting for the 4K shots I took with Osmo Mobile 3. It records as HEVC. HD footage is saved as H.264. I converted my 4k videos with the Media Encoder trial version, but my free usage period has expired. Is there a free translation program similar to Media Encoder?

Quote from: sinandogan on February 15, 2024, 08:43

I think there is no codec setting for the 4K shots I took with Osmo Mobile 3. It records as HEVC. HD footage is saved as H.264. I converted my 4k videos with the Media Encoder trial version, but my free usage period has expired. Is there a free translation program similar to Media Encoder?

Have you tried connecting your iPhone to your PC via cable and copying the video from the gallery to your PC? All my videos shot in H.265 via cable are copied to H.264.

In addition to Media Encoder, there are DaVinci Resolve, FFmpeg, and many other programs (but I don�t know which of them are free). I think other forum participants will answer this question better.

I make my transfers via cable. There is no problem with the 4K video I shot with my iPhone's own camera. But when I shoot by connecting my iPhone with Osmo Mobile Gimbal, if the video is 4K, it is extended as HEVC.