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Author Topic: Site is so slow!  (Read 4837 times)

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« on: June 06, 2008, 13:06 »
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Is anyone else experiencing the Snap Village site slow.

For me it's even slower than before.


« Reply #1 on: June 06, 2008, 14:21 »
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It seem faster for me in the UK.


« Reply #3 on: June 11, 2008, 12:17 »
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Very very slow. Imposible to use 5x upload.

Perhaps I have missed but did you answer somwhere if you will set FTP or you wont?
It is an important question for people (like me) who arent uploading until there is a confortable way to upload their portfolios

CofkoCof

« Reply #4 on: June 11, 2008, 12:17 »
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For me it's very slow. I can usually check how many of my pictures were downloaded on all other sites while waiting for the login to appear at SV.

« Reply #5 on: June 11, 2008, 14:47 »
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Very very slow. Imposible to use 5x upload.

Perhaps I have missed but did you answer somwhere if you will set FTP or you wont?
It is an important question for people (like me) who arent uploading until there is a confortable way to upload their portfolios


Hi Trebuchet.

We'll keep working on fixing the performance issues. Thanks for letting me know what you are seeing. I'll likely keep checking back on this.

As far as FTP. I did answer you here (last message):
http://www.microstockgroup.com/index.php/topic,4883.0.html

Short answer = yes! 


- Brian

« Reply #6 on: June 11, 2008, 15:02 »
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As far as FTP. I did answer you here (last message):
- Brian

You are right Brian.
Thank you.

I will wait for the FTP patiently with only 6 images online and when its ready I will test it with 1000 images more  ;)

« Reply #7 on: June 11, 2008, 17:11 »
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Still very slow. I guess "beta" version for them meant "pretty fast compared with what we can really do to slow the site down once we get the hang of it."

Haven't uploaded there for about a month. No loss.  Slow site. Slow learners.

« Reply #8 on: June 13, 2008, 19:29 »
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Still very slow. I guess "beta" version for them meant "pretty fast compared with what we can really do to slow the site down once we get the hang of it."

Haven't uploaded there for about a month. No loss.  Slow site. Slow learners.

Hi Lou -

Fair enough. You might check again though - search, and search results are performing faster than ever.  But yes - the homepage flash is still way too heavy and quite slow to load. We're working on a fix for that.

- Brian (SnapVillage)

RacePhoto

« Reply #9 on: June 16, 2008, 12:14 »
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Quote from: Brian_SV
But yes - the homepage flash is still way too heavy and quite slow to load. We're working on a fix for that.

- Brian (SnapVillage)

Ha Ha, just realized after all the messages about "site slow" and on my old windows 98 Pentium 400 on slow speed DSL, browsing and email computer, I have no speed problems. (DUH)

I have Flash Turned off.  ;D

I had to turn it off after so many sites started putting the heavy flash intros and flash ads on their pages, and just like the days of dialup when people had huge graphics that took forever to load (so we just stopped and went somewhere else...)

I know I'm not telling you professionals at SV anything, and I have managed websites and pages before, but a fast loading intro page, that tells the user where they are and what they are looking at, is more important than useless bells and whistles, flashing lights, graphics and interactive buttons.

You have approximately 13 seconds to grab a users attention and hold them on your site, unless that number has dropped. After that, you lost em... If your page isn't fully loaded and functional after 10 seconds, or less, it's a bomb. (not the good kind either)

Like I said before, I have no problems with the speed of the pages at Snap Village, just that I finally woke up and understand why not.  :)


« Reply #10 on: June 17, 2008, 12:22 »
0
Quote from: Brian_SV
But yes - the homepage flash is still way too heavy and quite slow to load. We're working on a fix for that.

- Brian (SnapVillage)

Ha Ha, just realized after all the messages about "site slow" and on my old windows 98 Pentium 400 on slow speed DSL, browsing and email computer, I have no speed problems. (DUH)

I have Flash Turned off.  ;D

I had to turn it off after so many sites started putting the heavy flash intros and flash ads on their pages, and just like the days of dialup when people had huge graphics that took forever to load (so we just stopped and went somewhere else...)

I know I'm not telling you professionals at SV anything, and I have managed websites and pages before, but a fast loading intro page, that tells the user where they are and what they are looking at, is more important than useless bells and whistles, flashing lights, graphics and interactive buttons.

You have approximately 13 seconds to grab a users attention and hold them on your site, unless that number has dropped. After that, you lost em... If your page isn't fully loaded and functional after 10 seconds, or less, it's a bomb. (not the good kind either)

Like I said before, I have no problems with the speed of the pages at Snap Village, just that I finally woke up and understand why not.  :)



Hi RacePhoto ---

Good points!  We love feedback, espeically when it is this thoughtful.  We're working on a change to the homepage to address the load time in the near future.

thanks!

- Brian (SV)

Bettyboop

    This user is banned.
« Reply #11 on: June 17, 2008, 12:41 »
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what really gets me bothered is the lack of queue. Sometime i do forget, walk away and the darn thing has timed out on me. I could spit when that happen coz i have to start all over again. please fix that brian. its maddening  >:( >:( ??? ::)

« Reply #12 on: June 17, 2008, 15:45 »
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what really gets me bothered is the lack of queue. Sometime i do forget, walk away and the darn thing has timed out on me. I could spit when that happen coz i have to start all over again. please fix that brian. its maddening  >:( >:( ??? ::)

Hi Bettyboop -

Ouch - sounds frustrating. I'll check in with the rest of the team and see if we can lengthen the timeout --- or eliminate it altogether.

- Brian (SV)

« Reply #13 on: June 18, 2008, 14:28 »
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I think you need a queue also.  The "five at a time" download doesn't bother me so much as having to immediately sit down and keyword it all.  Also hope traffic will be picking up soon on the site.

« Reply #14 on: June 19, 2008, 19:24 »
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I think you need a queue also.  The "five at a time" download doesn't bother me so much as having to immediately sit down and keyword it all.  Also hope traffic will be picking up soon on the site.

Hi All -

Definitely what we are thinking too.

FYI:   We've  just updated the site  ---  in response to your feedback we've pulled the flash from the home page (for now). We may try to do something like that again if we can get it to be really lightweight and load super super fast.  But lesson learned for now.  ;)

Also - new subscription packages out to lure buyers.

Let me know how things are looking out there now speed wise. Seeing any improvements without the flash? 

-  Brian (SV)

digiology

« Reply #15 on: June 19, 2008, 20:09 »
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I have to admit its much faster once your past the login page. (Mac OS X 10.4.11 - Safari 3.0.4)

But the thing that irks me and still leaves the impression that the site is slow is that the login dialogue box is not on the home page. So for me its:

Load Home page - click login tab - wait... wait... wait...
Login page loads - enter login info - wait... wait... wait...
then I'm in - and everything seems fine.

At least now all the drop down menus work properly in Safari. (Previously only Firefox worked). So you are definately on the right track. Still waiting for FTP and only then will I consider uploading the balance of my portfolio.

Thanks for keeping us in the loop!  :)


 

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