Wondering if Mat Hayward can answer this - I understand that you can only share what Adobe permits you to but I hope they are in a sharing mood...

I keep running out of the 20MB of space on Adobe Creative Cloud - partly due to Photoshop's bias for saving large layered PS images online as its default mode. With a 62MP camera, layered files are huge. It's quite slow and tricky to actually download and then permanently delete what's there when I get the "storage is full" warning. I can't even open files right now to see if they are worth keeping so I am slowly downloading them one by one to a hard drive.

I was ready to pony up for the extra space online but here's the message I got:

"How to upgrade your storage plan if you purchased it with a redemption code
If you purchased your plan from a retailer or an Adobe reseller, you would have received a redemption code.

Additional storage isn't currently available for plans purchased with a redemption code. However, this facility may become available soon. Meanwhile, to add storage, you can purchase a plan with higher storage capacity." [emphasis mine] 

Kinda makes that first sentence, "How to upgrade..." misleading.

So, basically I can't upgrade my storage. Instead, I need to pay for LR which I already have and don't even use (I use Lrc). I don't need a full TB of storage either but the way Creative Cloud is working these days, I have no choice since so much must be done in the Creative Cloud space and 20MB isn't enough. So, I'm happy to pay for 1TB of storage even if I just use a fraction of it, but I resent having to purchase a product I already have in order to get it.
 
Why does Adobe give us the bonus and then discourage us from paying the difference to get an upgraded product? We all worked hard to earn that bonus and it just seems like a slap in the face.


I'm already annoyed that my images have been used to train AI without my permission and rather than being compensated for such use, I was compensated based on the size of my portfolio and this past year's sales. Maybe the former would have earned me less, but I don't know and I feel Adobe isn't keeping track of how our images are used, so getting this message from Creative Cloud when I was already disillusioned was most unappreciated.

I'm sure I'm not the first person to ask about this, since "this facility may become available soon." It's to Adobe's financial advantage so what is the holdup?

So, Mat, can you try pestering the folks at Adobe for a date when it'll be available, please? Thanks.

I'll be even more disillusioned if I pay for LR and then Adobe does the right thing and just lets us upgrade from our redemption code purchase.

Wondering if Mat Hayward can answer this - I understand that you can only share what Adobe permits you to but I hope they are in a sharing mood...

I keep running out of the 20MB of space on Adobe Creative Cloud - partly due to Photoshop's bias for saving large layered PS images online as its default mode. With a 62MP camera, layered files are huge. It's quite slow and tricky to actually download and then permanently delete what's there when I get the "storage is full" warning. I can't even open files right now to see if they are worth keeping so I am slowly downloading them one by one to a hard drive.

I was ready to pony up for the extra space online but here's the message I got:

"How to upgrade your storage plan if you purchased it with a redemption code
If you purchased your plan from a retailer or an Adobe reseller, you would have received a redemption code.

Additional storage isn't currently available for plans purchased with a redemption code. However, this facility may become available soon. Meanwhile, to add storage, you can purchase a plan with higher storage capacity." [emphasis mine] 

Kinda makes that first sentence, "How to upgrade..." misleading.

So, basically I can't upgrade my storage. Instead, I need to pay for LR which I already have and don't even use (I use Lrc). I don't need a full TB of storage either but the way Creative Cloud is working these days, I have no choice since so much must be done in the Creative Cloud space and 20MB isn't enough. So, I'm happy to pay for 1TB of storage even if I just use a fraction of it, but I resent having to purchase a product I already have in order to get it.
 
Why does Adobe give us the bonus and then discourage us from paying the difference to get an upgraded product? We all worked hard to earn that bonus and it just seems like a slap in the face.


I'm already annoyed that my images have been used to train AI without my permission and rather than being compensated for such use, I was compensated based on the size of my portfolio and this past year's sales. Maybe the former would have earned me less, but I don't know and I feel Adobe isn't keeping track of how our images are used, so getting this message from Creative Cloud when I was already disillusioned was most unappreciated.

I'm sure I'm not the first person to ask about this, since "this facility may become available soon." It's to Adobe's financial advantage so what is the holdup?

So, Mat, can you try pestering the folks at Adobe for a date when it'll be available, please? Thanks.

I'll be even more disillusioned if I pay for LR and then Adobe does the right thing and just lets us upgrade from our redemption code purchase.

Regardless of your question, which is absolutely valid, I would like to give you an additional thought:

My computer is full of images in layers.
I always save them as LZW compressed tiff. This reduces the storage space requirement to a considerable degree.