Author Topic: how to attach PR to image rejected for no PR (Read 4437 times)

ann · « **on:** April 20, 2008, 13:07 »

I submitted a particular (my best-seller) image to Stockxpert, and it was rejected for no Property Release, so I got and uploaded Property Release, and sent Support notification, including ID number of the rejected image.

No response for several days, so I also posted question in their "Technical Ques." No response. So, I figured maybe I should post it in Newbie section, but now I can't even find way to submit a new post anywhere on any forum.

If anyone's been in similar situation of rejection for a Release that you could then submit once you knew they wanted it: HOW DID YOU HANDLE IT:

Would it be best to simply be more patient and wait for them to get around to my communications?

Or, is it standard procedure for contributor to delete a file rejected for no PR, and then resubmit, attaching the PR to to it right then?

Thank you. smiles - Ann

Pixart · « **Reply #1 on:** April 20, 2008, 13:08 »

LOL, funny that I posted a MR question at exact same time! (Sorry, no answer).

vikavalter · « **Reply #2 on:** April 20, 2008, 14:33 »

Quote from: ann on April 20, 2008, 13:07

I submitted a particular (my best-seller) image to Stockxpert, and it was rejected for no Property Release, so I got and uploaded Property Release, and sent Support notification, including ID number of the rejected image.

No response for several days, so I also posted question in their "Technical Ques." No response. So, I figured maybe I should post it in Newbie section, but now I can't even find way to submit a new post anywhere on any forum.

If anyone's been in similar situation of rejection for a Release that you could then submit once you knew they wanted it: HOW DID YOU HANDLE IT:

Would it be best to simply be more patient and wait for them to get around to my communications?

Or, is it standard procedure for contributor to delete a file rejected for no PR, and then resubmit, attaching the PR to to it right then?

Thank you. smiles - Ann

click on the image or somewhereit says edit (a small button) it will open you the page where you can add the realeas on the right side of it.

ann · « **Reply #3 on:** April 20, 2008, 15:14 »

Thank you so much for replying; it was so kind. I totally forgot that that's the first thing I did after uploading the PR.

I went to image, pressed edit, selected the newly added PR release, and then pressed submit.

When button remained orange (with 'rejected for no PR message) for a while, I was concerned that my submitting/attaching the PR to image hadn't actually worked.

So, THEN I wrote to Support with info about how I attached the PR.
After continuing to see the orange button for a few days, that's when I posted on StockXpert forum, and days after that I posted here.

smiles - Ann

madelaide · « **Reply #4 on:** April 20, 2008, 21:04 »

When I resubmitted a rejected image, that orange ball would become yellow again, waiting for review. I never did this for releases though, just the image itself, but I would expect to be the same. When you open the image for edition after adding the PR, is there any indication that the PR is there?

Regards,
Adelaide

ann · « **Reply #5 on:** April 21, 2008, 22:19 »

Thanks for all the help, everyone. I just got a reply to my forum post and was told image should have been rejected for other reason. That's what I get for leaving out property release so that 2 reviewers checked it. ;-D
Oh well, live & learn. smiles - Ann

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Author Topic: how to attach PR to image rejected for no PR (Read 4437 times)

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