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Author Topic: Where are the Thumbnails and Preview Images Stored?  (Read 4776 times)

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« on: August 28, 2013, 10:25 »
0
Can anyone tell me where the symbiostock thumbnails and image previews are stored on my server?  I've found the folder "symbiostock_rf" which looks like it contains the original full size images.  Where are the thumbs and previews stored?


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« Reply #1 on: August 28, 2013, 10:27 »
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Can anyone tell me where the symbiostock thumbnails and image previews are stored on my server?

wp-content/uploads/symbiostock_rf_content

« Reply #2 on: August 28, 2013, 10:29 »
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Thank you!

« Reply #3 on: August 31, 2013, 11:46 »
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I found there both, minipics and small previews (385x590 pixels).

I would need to retrieve some of the real images (in the actual uploaded size). Where are they stored?

 

« Reply #4 on: August 31, 2013, 12:05 »
0
I found there both, minipics and small previews (385x590 pixels).

I would need to retrieve some of the real images (in the actual uploaded size). Where are they stored?

 


The originals are  in a folder called "symbiostock_rf".

« Reply #5 on: August 31, 2013, 12:36 »
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1. My symbiostock_rf (advantica/stockphotos/symbiostock_rf) folder is empty.
It says "No files"

2. In the   /wp-content/uploads/symbiostock_rf_content , there are only the minipics and small previews

3. In the symbiostock_xml_cache folder. I'm showing 508 strangely coded files, but if I download any of them, I can't open it in Photoshop.


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« Reply #6 on: August 31, 2013, 13:38 »
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1. My symbiostock_rf (advantica/stockphotos/symbiostock_rf) folder is empty.
It says "No files"

Your (renamed) original files should be there.

3. In the symbiostock_xml_cache folder. I'm showing 508 strangely coded files, but if I download any of them, I can't open it in Photoshop.

The cache folder is a folder for temporary files.  No need to worry about it.

« Reply #7 on: August 31, 2013, 14:30 »
0
The symbiostock_rf folder seems empty. 
I am using GD library, since Imagemagick as PHP extension is not supported by my host. Do you think, the actual images (except the minipics and small sizes) were never stored on my site? Or were they somehow erased? Or maybe there are somewhere else?

Are images that should be stored in the symbiostock_rf folder used to create downloadable images for the buyers?
Most importantly, do I have those images or are they all gone?

Attached is a screen shot.

One more detail. The Perm column (Permission?) is set to "700" for symbiostock_rf and "644" for wp-content/uploads/symbiostock_rf_content and some other folders.

« Last Edit: August 31, 2013, 14:54 by LesPalenik »

Ron

« Reply #8 on: August 31, 2013, 15:00 »
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All my images are in the RF folder. Its not supposed to be empty. It has the downloadable full size images.

Leo Blanchette

« Reply #9 on: August 31, 2013, 15:06 »
0
The symbiostock_rf folder seems empty. 
I am using GD library, since Imagemagick as PHP extension is not supported by my host. Do you think, the actual images (except the minipics and small sizes) were never stored on my site? Or were they somehow erased? Or maybe there are somewhere else?

Are images that should be stored in the symbiostock_rf folder used to create downloadable images for the buyers?
Most importantly, do I have those images or are they all gone?

Attached is a screen shot.

One more detail. The Perm column (Permission?) is set to "700" for symbiostock_rf and "644" for wp-content/uploads/symbiostock_rf_content and some other folders.

All of that is correct. The permission is set low to keep security high.

That should not be empty. What is your host btw?

Leo Blanchette

« Reply #10 on: August 31, 2013, 15:10 »
0
I found there both, minipics and small previews (385x590 pixels).

I would need to retrieve some of the real images (in the actual uploaded size). Where are they stored?

 

One more thing - jump into the folder and actually look at its contents just to make sure its not lying to you :D

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« Reply #11 on: August 31, 2013, 15:13 »
0
Or maybe there are somewhere else?

Is it possible that there is a symbiostock_rf directory under your public_html directory?

Are images that should be stored in the symbiostock_rf folder used to create downloadable images for the buyers?

Yes.

One more detail. The Perm column (Permission?) is set to "700" for symbiostock_rf and "644" for wp-content/uploads/symbiostock_rf_content and some other folders.

The permissions on my symbiostock_rf directory is also 700.

« Reply #12 on: August 31, 2013, 15:24 »
0
Or maybe there are somewhere else?

Is it possible that there is a symbiostock_rf directory under your public_html directory?

No, I don't see it anywhere else, just the empty one.




« Reply #13 on: August 31, 2013, 15:34 »
0
I found there both, minipics and small previews (385x590 pixels).

I would need to retrieve some of the real images (in the actual uploaded size). Where are they stored?

 

One more thing - jump into the folder and actually look at its contents just to make sure its not lying to you :D

My host is ipower.com, wp 3.5, Symbio 2.5.6


1. When I click on that (0 files) folder, it is indeed empty.

2. Since it appears that the images are still in the cache (encoded with strange names), is there any way to use those files to recover the images and put them where they belong?
 
EDITED:
I just tested paid download for an image - in two file sizes: bloggee and the largest size (over 4,000 pixels in largest dimension). Since the symbiostock-rf folder was empty, I wanted to find out if the download will use the small pictures in the wp-content/uploads/symbiostock-rf-content.
Surprisingly, the download worked fine and  the large file seem to have the correct resolution.
Now, where did it come from?If the files were retrieved from the cache, is there any way to save them and transfer them to the proper folder?

Then, I contacted support at my host and asked them to check for possible multiple occurrences of symbiostock-rf folder in the entire site structure. They couldn't find another instance of that folder and they also confirmed  that the folder in question was indeed empty.

So, it seems that my images are not lost, they are somewhere, but where?
 



« Last Edit: August 31, 2013, 21:18 by LesPalenik »

« Reply #14 on: September 01, 2013, 03:35 »
+1
The life used to be simpler, and usually the things were either black or white.
Now they consist of many shades of gray. In other words, a folder that looks empty through the File Manager program, in reality contains all kinds of files. As Leo pointed out, it's just that the mere mortals couldn't see them.

Anyway, after spending 2 days examining all folders on my website, and looking for some explanation about the empty symbiostock-rf folder, (it didn't help that my main disk drive crashed at the same time and I had to deal with reconstruction of  my LR catalog on a new drive), finally I received the following message from my ipower (my host) help desk:

I have corrected the permissions for the directory 'symbiostock_rf' and now the files are loading fine through FileManager.
The size of the complete directory 'symbiostock_rf' is 4.0GB and it includes 516 files.


I really sympathize with Leo who has to put up with dozens of different hosting environments to make his program work without any glitches in every possible combination.



« Reply #15 on: September 01, 2013, 03:51 »
0
I am pleased that you have discovered their whereabouts - mine seem to be gone completely and I have now worked out that I have 1,202 to re-do  :(


 

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