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Author Topic: Dashboard Issues?  (Read 18248 times)

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lisafx

« Reply #25 on: August 13, 2012, 15:34 »
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I wish I had any idea what, if anything, I am earning at Veer.  Haven't been able to get to the dashboard in days.  And unlike every other site I contribute to, they don't show your running total anywhere else that I can see.   >:(


« Reply #26 on: August 13, 2012, 16:39 »
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This dashboard issue is extremely annoying, combined with the poor sales in the last weeks.

« Reply #27 on: August 21, 2012, 05:46 »
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Dashboard is still broken, I haven't been able to see how many sales I haven't had for many days either.  It is very poor that this hasn't been addressed yet.

« Reply #28 on: August 21, 2012, 05:57 »
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I just checked (haven't been keeping track regularly as I'm away) and it was working. Sales are slow, but the dashboard did come up (slowly)

« Reply #29 on: August 21, 2012, 09:03 »
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This is ridiculous.

« Reply #30 on: August 21, 2012, 16:49 »
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slow site loading
slow sales
slow reviews ...

The whole site should be renamed to VEERy SLOW.
 

« Reply #31 on: August 25, 2012, 04:22 »
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I wonder if anyone from Veer would like to use this forum to offer an explanation as to why the Contributor section of Veer is - and has been - inoperable for weeks. I sent an email to Veer over a week ago requesting information and I haven't even had the courtesy of a reply. This is becoming inexcusable.

« Reply #32 on: August 25, 2012, 06:01 »
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I haven't been able to use Dashboard either but if I go to Workspace instead I can then (usually!) click on either Approved or Rejected and see total earnings.  The Statistics link for me has not worked at all in over a month.

c h e e r s
fred

« Reply #33 on: September 23, 2012, 12:49 »
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Dashboard is still broken, I haven't been able to see how many sales I haven't had for many days either.  It is very poor that this hasn't been addressed yet.

If you can't get into Dashboard, you don't know how much you earn.

If you don't know how much you earn, you won't know how much you'll be paid.

If you don't know how much you'll be paid, you won't know when you'll be paid.

Not too bad for them.

But it's bad for us.

« Reply #34 on: September 25, 2012, 20:57 »
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I haven't been able to access my Veer Dashboard in almost a week. I've tried from different computers, and even from different networks. If I go to "Workspace", it's fine. But if I click on Dashboard the wheels just spin until I get a Timeout Expired message.

Anyone experiencing similar issues?

As far as I'm concerned Veer Dashboard is being "disabled". I don't bother to click on it anymore.


« Reply #35 on: September 26, 2012, 06:28 »
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I cant' go to dashboard with Chrome, but with Firefox it works. My problem is that I can't upload any files! Veer FTP isn't working since months, browser upload crashes regurarly.

THP Creative

  • THP Creative

« Reply #36 on: September 28, 2012, 02:59 »
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Been having huge issues with dashboard, its just crazy. Usually if I refresh the page about 15 times it eventually gets there. But come on Veer, this needs to be fixed!!

« Reply #37 on: September 28, 2012, 03:14 »
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I'm using Opera and not able to access dashboard for quite some time now.

Don't they have a technical department in Veer?  :(

« Reply #38 on: September 30, 2012, 16:51 »
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two and a half months and we are still having dashboard issues... maybe 3!

« Reply #39 on: September 30, 2012, 18:27 »
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I can't upload there at the moment. Veer is becoming a bit of a joke.

« Reply #40 on: September 30, 2012, 21:07 »
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I can get to the dashboard alright, but when I try to access the stats page, I get "Not found (error to origin)", whatever that means.

w7lwi

  • Those that don't stand up to evil enable evil.
« Reply #41 on: September 30, 2012, 21:31 »
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Log-in is quick and easy.  Click on the Dashboard tab and go have a cigarette.  Then take the wife out to dinner and a show.  Stop off for a nightcap on the way home.  When you get back, see if the Dashboard has come up yet or not.  If you're lucky, 50% of the time it will be up.

microstockphoto.co.uk

« Reply #42 on: October 01, 2012, 01:02 »
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Now I get this error message when I click on dashboard:

"Not found (error to origin)"

STILLFX

« Reply #43 on: October 01, 2012, 01:43 »
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Sent email to Ryan at support.
Hopefully he sorts the problems out soon.

« Reply #44 on: October 01, 2012, 03:26 »
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Looks like it's working now!

THP Creative

  • THP Creative

« Reply #45 on: October 01, 2012, 20:53 »
0
Working? Not at all! It's actually gotten worse! I used to be able to access the stats page after a bunch of attempts, now it doesn't work at all.

How am I meant to know what i've earned!!?? Come on Veer!
« Last Edit: October 01, 2012, 20:58 by Microstock Man »

STILLFX

« Reply #46 on: October 02, 2012, 13:31 »
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Got this reply via email:

"We are aware of the issues with uploading and our tech team is currently working on it.  Our apologies for the interruption.

Regards,
Ryan

Contributor Service
Veer"
 


« Reply #47 on: October 04, 2012, 06:43 »
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I'm trying to upload my 10-images-for-an-application set but it won't let me upload anymore than 6. I've tried different exports, different folders but it won't play. Bah.

« Reply #48 on: October 04, 2012, 07:22 »
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Blimey, that was a faff. I re-exported the images at 90% quality (like it says to consider in the instructions) and reduced the size of the bigger (D800) files and it accepted them.

« Reply #49 on: October 07, 2012, 09:45 »
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I haven't been able to get to that stats page for days, so whoever is "working on it" needs to work faster or better!

I can get to the contributor dashboard and see from the summary numbers there that they have processed a pending payment for later this month and that there is a small amount earned since October 1st. As soon as I get the money owed, I'll need to decide whether or not to pull the plug. I keep hoping they'll get their act together.


 

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