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Agency Based Discussion => Sites that no longer exist => Veer => Topic started by: dip on May 25, 2015, 03:22

Title: veer contributor help
Post by: dip on May 25, 2015, 03:22

Hi,
I wrote two messages to [email protected] to delete one of my images and received just the automatic response. I send the first email May 15, second one  May 23 and the image is still there.
I need this image deleted urgently. What to do? Why is so hard to delete an image from Veer?

Title: Re: veer contributor help
Post by: Artist on May 25, 2015, 05:51

Quote from: dip on May 25, 2015, 03:22

Hi,
I wrote two messages to [email protected] to delete one of my images and received just the automatic response. I send the first email May 15, second one  May 23 and the image is still there.
I need this image deleted urgently. What to do? Why is so hard to delete an image from Veer?

Very bad customer support. I also emailed many a times regarding a query but never heard from them, not sure whom to contact now.

Title: Re: veer contributor help
Post by: trek on May 25, 2015, 06:32

They should give contributors the ability to self delete. 

Title: Re: veer contributor help
Post by: Pixart on May 25, 2015, 13:16

Try to go through some old Veer posts, there is a MSG Member by the name of Grant who is very helpful.  You can send him a PM through MSG, not sure if he'll get it, but pretty confident if he does he will respond.

Title: Re: veer contributor help
Post by: dip on May 26, 2015, 02:29

Thanks for advice Pixart, I just wrote a PM to GrantP, hopefully he will see my message today and help me to remove that image.

Title: Re: veer contributor help
Post by: GrantP on May 26, 2015, 10:28

Hi Dip,

I want to apologize about the image not being removed before today. Something must have happened to our inbox because I don’t have any record of your initial email.

I have removed the image from the site. It will take around an hour for it to be completely off the site. Again, I apologize for the delay.

cgartist - Can you please PM me and? I would like to look into your query as well.

Title: Re: veer contributor help
Post by: dip on May 27, 2015, 03:24

Hi Grant,
Thank you very much. The image is no longer there.
All the best.
Dip

Title: Re: veer contributor help
Post by: dpimborough on May 28, 2015, 12:12

Quote from: GrantP on May 26, 2015, 10:28

Hi Dip,

I want to apologize about the image not being removed before today. Something must have happened to our inbox because I don’t have any record of your initial email.

I have removed the image from the site. It will take around an hour for it to be completely off the site. Again, I apologize for the delay.

cgartist - Can you please PM me and? I would like to look into your query as well.

Hi Grant why don't Veer allow self deletion?