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Author Topic: veer contributor help  (Read 1735 times)

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dip

« on: May 25, 2015, 03:22 »
0
Hi,
I wrote two messages to newbielink:mailto:contributorhelp@veer.com [nonactive] to delete one of my images and received just the automatic response. I send the first email May 15, second one  May 23 and the image is still there.
I need this image deleted urgently. What to do? Why is so hard to delete an image from Veer?


« Reply #1 on: May 25, 2015, 05:51 »
+1
Hi,
I wrote two messages to contributorhelp@veer.com to delete one of my images and received just the automatic response. I send the first email May 15, second one  May 23 and the image is still there.
I need this image deleted urgently. What to do? Why is so hard to delete an image from Veer?

Very bad customer support. I also emailed many a times regarding a query but never heard from them, not sure whom to contact now.

« Reply #2 on: May 25, 2015, 06:32 »
+1
They should give contributors the ability to self delete. 

« Reply #3 on: May 25, 2015, 13:16 »
0
Try to go through some old Veer posts, there is a MSG Member by the name of Grant who is very helpful.  You can send him a PM through MSG, not sure if he'll get it, but pretty confident if he does he will respond.

dip

« Reply #4 on: May 26, 2015, 02:29 »
0
Thanks for advice Pixart, I just wrote a PM to GrantP, hopefully he will see my message today and help me to remove that image.


dip

« Reply #6 on: May 27, 2015, 03:24 »
0
Hi Grant,
Thank you very much. The image is no longer there.
All the best.
Dip

« Reply #7 on: May 28, 2015, 12:12 »
+2
Hi Dip,

I want to apologize about the image not being removed before today. Something must have happened to our inbox because I dont have any record of your initial email.

I have removed the image from the site. It will take around an hour for it to be completely off the site. Again, I apologize for the delay.

cgartist - Can you please PM me and? I would like to look into your query as well.

Hi Grant why don't Veer allow self deletion?


 

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