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Author Topic: YAY closing  (Read 21415 times)

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« Reply #25 on: January 01, 2016, 12:34 »
+6
Come on, Yay. Please come here and tell me I can cash out the $11 you have made me in the last three years before I close my account on your sorry excuse for an agency. You know it's the decent thing to do...


« Reply #26 on: January 01, 2016, 14:20 »
0
I would really like to know if our images will still be available for sale if we are not opted in to streaming/subscription.

« Reply #27 on: January 01, 2016, 14:46 »
0
I would really like to know if our images will still be available for sale if we are not opted in to streaming/subscription.

For sale -where? YayMicro is now closed to image buyers (there's a redirect on the landing page) so unless you tick the opt in box for Yay Images the answer is no. I'm still trying to find out about editorial images - none of my 1700 editorials appear on the Yay Images site (despite it having an editorial category). Waiting on a response to my email regarding this. Regards, David.

« Reply #28 on: January 01, 2016, 16:19 »
0
They sell on other partner sites too. If they keep that going I will just stop uploading and leave the existing images there, with yay subs disabled of course. I can cash out once a year or whatever.

« Reply #29 on: January 01, 2016, 16:23 »
0
They sell on other partner sites too. If they keep that going I will just stop uploading and leave the existing images there, with yay subs disabled of course. I can cash out once a year or whatever.

Good point - that I totally overlooked!

« Reply #30 on: January 01, 2016, 17:46 »
0
They sell on other partner sites too. If they keep that going I will just stop uploading and leave the existing images there, with yay subs disabled of course. I can cash out once a year or whatever.

Good point - that I totally overlooked!
I stopped uploading a long time ago and never opted in to subs but I am reluctant to just close my account without an assurance from them that my images will be removed from their partner sites (I am currently only opted in for two of them) and that I will receive the money they already owe me.

« Reply #31 on: January 02, 2016, 05:17 »
+2
Some of the 3rd party sites might have a long time before deletion, I think alamy is 6 months, then it can take months to report sales.  So I would opt out then wait a year before closing the yay account.

« Reply #32 on: January 02, 2016, 07:59 »
0
I want to hear from YAY that they wont auto opt in to streaming after some time and we are safe to just leave our images there to gather dust on the other partner programs. 

« Reply #33 on: January 02, 2016, 08:04 »
+2
I sincerely hope they won't do that.
Almost all of my sales come from their partners anyway, certainly all of the decent priced ones.
Once I get enough sales to reach payout I will be saying goodbye to Yay, unless of course they do the decent thing and agree to pay us what they owe us if we leave before then.

« Reply #34 on: January 02, 2016, 08:58 »
+1
Come on, Yay. Please come here and tell me I can cash out the $11 you have made me in the last three years before I close my account on your sorry excuse for an agency. You know it's the decent thing to do...
They will not answer you. When it is about to pay money to contributors for their work they simply disappear

mcs

« Reply #35 on: January 02, 2016, 10:35 »
+1
I'm very disappointed with Yay. I'm angry. They are not professional.
I'm waiting payments from pictures sold through partner site (Age Fotostock) since two years. The last mail is about two months ago, but had no answer. In the meanwhile (last year) I have opted out ALL the partner sites. I had to write them several times to delete my pictures in partner sites.
Now I have 28,44 euros on my account and I would like to receive the missing royalties to finally have the due and close my account.
And more, today I have tried to delete my pictures one by one, but IT'S IMPOSSIBLE. I can not manage my images inside the site. They are keeping our pictures against our will. I don't really know if this is a legal way to act.

« Reply #36 on: January 02, 2016, 12:26 »
0
I am pretty sure that the lack of notice (in my case only a few days) of the changes is a legal breach of contract, specially when it was announced just before everything closed down for the Christmas/New year break. I doubt very much if that was a coincidence.
It would be great if any of our fellow members could advise on the legal situation in Yay's home country or what authorities we could contact over there.
Surely if someone closes an existing business as Yay said they were, then any monies owed should be paid, assuming that the company remained solvent.
The fact that they are moving their operations to another company with another business model should make no difference.
I am absolutely certain that Yay's behavior would not be legal in the UK and trading standards or similar would be able to either act or advise on the issue.
I would also be very surprised if they are not in breach of some EU laws as well.

« Reply #37 on: January 02, 2016, 12:37 »
0
Terrific, I just tried deleting some of my images and all I get is an error message.
what is going on.

« Reply #38 on: January 03, 2016, 11:10 »
+2

« Reply #39 on: January 03, 2016, 11:35 »
+1
Thanks for coming on and answering the questions. I will leave my images up and stop uploading. Sorry but I can't get on board with the streaming service. Still good to hear the facts from a rep though.

« Reply #40 on: January 03, 2016, 11:41 »
0
Hi guys,

The streaming option is, as I mentioned, a great way for bloggers and small businesses to get into image licensing. Most of our customers who use this option are not professional image users. These are people who have never before licensed an image, and their budgets are very limited. There are absolutely no customers who sign up for the streaming plan and use thousands of images. We also have an active program to get streaming customers to upgrade to our other plans. These plans also pay 50 % commission to contributors, which means that earnings for these sales can reach up to $49.50 for a single image. 50 % commission is fair, and we aim to among the agencies that pay a fair commission.

We will look into getting more editorial content onto YAY Images as well. So far editorial has not been in big demand, so it hasn't had priority. In addition our editorial collection must be curated better in order to be it's own category of images.

You can still keep your images even though you are opted-out of YAY Images / streaming. Your images will still be available on our partner sites. We will not automatically opt you in if you are opted-out.

If you are having trouble getting an answer from us, please feel free to contact me directly at jan@yayimages.com and I'll look into what has happend. We are not ignoring any requests, but we do have quite a lot to do with too few resources, so sometimes we might need some time to get back to you.

I think this just about says it all.

« Reply #41 on: January 03, 2016, 13:22 »
+5
Not quite all, I am still not seeing anything about paying people out who wish to close their accounts.

« Reply #42 on: January 03, 2016, 17:31 »
0
Hi guys,

The streaming option is, as I mentioned, a great way for bloggers and small businesses to get into image licensing. Most of our customers who use this option are not professional image users. These are people who have never before licensed an image, and their budgets are very limited. There are absolutely no customers who sign up for the streaming plan and use thousands of images. We also have an active program to get streaming customers to upgrade to our other plans. These plans also pay 50 % commission to contributors, which means that earnings for these sales can reach up to $49.50 for a single image. 50 % commission is fair, and we aim to among the agencies that pay a fair commission.

We will look into getting more editorial content onto YAY Images as well. So far editorial has not been in big demand, so it hasn't had priority. In addition our editorial collection must be curated better in order to be it's own category of images.

You can still keep your images even though you are opted-out of YAY Images / streaming. Your images will still be available on our partner sites. We will not automatically opt you in if you are opted-out.

If you are having trouble getting an answer from us, please feel free to contact me directly at jan@yayimages.com and I'll look into what has happend. We are not ignoring any requests, but we do have quite a lot to do with too few resources, so sometimes we might need some time to get back to you.

You have absolutely ignored the several requests in this thread from contributors who do not wish to join a streaming service and instead would like to close their accounts with Yay and cash out. Please would you let the contributor community know if this is possible?

« Reply #43 on: January 03, 2016, 18:09 »
0
Hi guys,

The streaming option is, as I mentioned, a great way for bloggers and small businesses to get into image licensing. Most of our customers who use this option are not professional image users. These are people who have never before licensed an image, and their budgets are very limited. There are absolutely no customers who sign up for the streaming plan and use thousands of images. We also have an active program to get streaming customers to upgrade to our other plans. These plans also pay 50 % commission to contributors, which means that earnings for these sales can reach up to $49.50 for a single image. 50 % commission is fair, and we aim to among the agencies that pay a fair commission.

We will look into getting more editorial content onto YAY Images as well. So far editorial has not been in big demand, so it hasn't had priority. In addition our editorial collection must be curated better in order to be it's own category of images.

You can still keep your images even though you are opted-out of YAY Images / streaming. Your images will still be available on our partner sites. We will not automatically opt you in if you are opted-out.

If you are having trouble getting an answer from us, please feel free to contact me directly at jan@yayimages.com and I'll look into what has happend. We are not ignoring any requests, but we do have quite a lot to do with too few resources, so sometimes we might need some time to get back to you.

You have absolutely ignored the several requests in this thread from contributors who do not wish to join a streaming service and instead would like to close their accounts with Yay and cash out. Please would you let the contributor community know if this is possible?

Yes, and also how to delete our images without joining Yay images.

« Reply #44 on: January 04, 2016, 17:27 »
+2
Come on, Jan. We're still waiting for an answer from Yay....

« Reply #45 on: January 05, 2016, 01:31 »
0
Too busy flogging the dead horse as we say in England.

« Reply #46 on: January 05, 2016, 07:06 »
0
I want to be able to cash out and close down too so it would be nice to know, it's our money and they've already had their cut! These MS sites are getting worse as they slip down the slope.

« Reply #47 on: January 07, 2016, 03:55 »
+1
Dear Yay, did you lose your way back to this thread at the same time you lost your common decency?

« Reply #48 on: January 07, 2016, 13:08 »
0
Jan did eventually reply to my original email but it was more a case of trying to sell me on the 'benefits' of the new  program. There was no response to my question about being paid out if I wanted to close my account.
I am now waiting for a response to my second email.

« Reply #49 on: January 07, 2016, 15:04 »
+1
I've sent emails in the past requesting payout and close of account. Those emails have been ignored. I'm posting here to make other contributors know about their behaviour and attitudes.


 

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