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Author Topic: If you have work on 123RF PLEASE READ  (Read 24445 times)

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Justanotherphotographer

« on: August 28, 2022, 02:34 »
+3
I opted out of giving my work away at the beginning of August and just now checked my Account Settings-->Preferences. THESE CLOWNS OPTED MY PORTFOLIO BACK IN!

Just seen that sgoodwin4813 reported the same thing here:  https://www.microstockgroup.com/123royaltyfree-com/'exciting'-news-from-123rf/

Please check that they haven't done the same for you too!


« Reply #1 on: August 28, 2022, 11:03 »
0
...
« Last Edit: August 28, 2022, 11:15 by Zero Talent »

« Reply #2 on: August 28, 2022, 15:59 »
+2
FWIW ive emailed them asking to opt out (i didnt know anything about it until seeing threads here after the deadline).

So far 1 reply:

Quote
Kindly note that, ONLY content that has not received any downloads in the past 24 months (2 years) will be featured in the PLUS program.
It is more of an exposure for contents that you had uploaded 2 years and above, yet has not been downloaded before. Hence, by including these images under the PLUS program, previous submissions will get a chance to be bumped up and to be seen by end users.

Your content WILL STILL be available for licensing via Subscription and On-demand Download plans.

We would like to inform you that all contributors' portfolio are added in (opt in) by default.

Kindly let us know if you wish to Opt Out, kindly let us know, if you have
1. initially Opted In and wish to Opt out now, or
2. selected Opt Out from the beginning but still see the PLUS label on your contents.

I'll update this if/when they resolve it so people can see options.

« Reply #3 on: August 31, 2022, 09:39 »
+4
123rf is ignoring the problem.
2 weeks ago i sent the first message and 123rf replied. My files be willl moved from "PLUS" to "PREMIUM".
So i dont give my images away to an unlimited downloads devil.
After 1 week i ask again, a friendly and short message.
Nothing happened.
I still see ALL my photos are downlaodable with the "exciting" PLUS subscription.
Anyone had success to get away from the PLUS-subscriptions?
A bit annoying.
123rf.com/contributor/manage-content?tab=accepted

« Reply #4 on: August 31, 2022, 14:51 »
+5
It's about time for every contributor to understand that 123rf is not a reliable partner anymore.
They cut our royalties several times with false promises to increase sales significantly.
Started taking back money from our accounts for refunds on sales from 10 years ago. Took them two weeks to go from "everything is normal" to "oh it's a bug".
Now this desperate shenanigans with the free image collection trying to milk the last drops before they disappear from the market.
Everyone decides for themselves. I already deleted my portfolio and I'm feeling much better.

« Reply #5 on: September 01, 2022, 02:42 »
+2
Same here.
One week ago, they said that my portfolio will go back to Premium and that it would take 24 to 48 hours but everything is still in Plus.
Send them a 2nd message 2 days ago, no answer yet.

I will wait until next week and I'll delete my portfolio.

« Reply #6 on: September 01, 2022, 03:44 »
+1
Forgot to opt out initially. I tried to switch them back to Premium manually but nothing is happening.
Did anyone successfully switch back to Premium?
Could we do a class action against this exploitive company really?

« Reply #7 on: September 02, 2022, 11:43 »
+1
I opted out when the initial email came and I have checked my entire port and it is indeed opted out.

« Reply #8 on: September 05, 2022, 05:51 »
+1
A week on still no change from them.

Response to my initial mail (a propaganda piece saying how great it was and if i still want to opt out to reply) arrived within 24hrs of contacting them.

My follow up mail saying yes, opt me out still hasnt been replied to.

Looks like they're deliberately delaying or ignoring this.

« Reply #9 on: September 05, 2022, 06:55 »
0
My portfolio has finally been moved to Premium. It took about 10 days from my email to them.

« Reply #10 on: September 06, 2022, 03:16 »
0
Is this topic only about photos or videos too?

« Reply #11 on: September 07, 2022, 04:19 »
0
Same here, I didn't know either. Is emailing them the only way to opt out?


FWIW ive emailed them asking to opt out (i didnt know anything about it until seeing threads here after the deadline).

So far 1 reply:

Quote
Kindly note that, ONLY content that has not received any downloads in the past 24 months (2 years) will be featured in the PLUS program.
It is more of an exposure for contents that you had uploaded 2 years and above, yet has not been downloaded before. Hence, by including these images under the PLUS program, previous submissions will get a chance to be bumped up and to be seen by end users.

Your content WILL STILL be available for licensing via Subscription and On-demand Download plans.

We would like to inform you that all contributors' portfolio are added in (opt in) by default.

Kindly let us know if you wish to Opt Out, kindly let us know, if you have
1. initially Opted In and wish to Opt out now, or
2. selected Opt Out from the beginning but still see the PLUS label on your contents.

I'll update this if/when they resolve it so people can see options.

« Reply #12 on: September 07, 2022, 05:48 »
0
You can do it manually 1 page at a time.
Which might or might not take many many hours.

Ive emailed them twice confirming my wish to opt out and received no response.

« Reply #13 on: September 10, 2022, 02:37 »
+1
I seem to have problem with uploading photos to 123RF about 5-6 days. No photos appear on dashboard and no sales in a week. That has not happened for a long time. Has anyone have same problem?

« Reply #14 on: September 11, 2022, 01:48 »
0
Mine are still in premium only, but I noticed that new uploads were enabled for plus and premium. So i removed the plus option, now new uploads are only enabled for premium.

Only have 100 files there and never reached payout. Not sure about uploading now.

« Reply #15 on: September 11, 2022, 23:57 »
0
I seem to have problem with uploading photos to 123RF about 5-6 days. No photos appear on dashboard and no sales in a week. That has not happened for a long time. Has anyone have same problem?

Also no new sales in more than a week, which never happened. This is until I clicked on "Earnings this month" and see there is now a new monthly/daily earnings page. I did indeed have sales the last week, but they are not reflected on the old Dashboard Overview. There is a new column "Download packs", but no indication of where the Plus sales will be reported. Not sure what that is? More concerning, I know I was very close to payout (something like $46), but now my earning summary reported only $23.06. This site is so broken.   :(

« Reply #16 on: September 12, 2022, 01:04 »
0
I seem to have problem with uploading photos to 123RF about 5-6 days. No photos appear on dashboard and no sales in a week. That has not happened for a long time. Has anyone have same problem?

Also no new sales in more than a week, which never happened. This is until I clicked on "Earnings this month" and see there is now a new monthly/daily earnings page. I did indeed have sales the last week, but they are not reflected on the old Dashboard Overview. There is a new column "Download packs", but no indication of where the Plus sales will be reported. Not sure what that is? More concerning, I know I was very close to payout (something like $46), but now my earning summary reported only $23.06. This site is so broken.   :(

Same with me. I don't see any downloads for September. I can only see the downloads in the daily statistics.

« Reply #17 on: September 12, 2022, 02:12 »
0
My portfolio has finally been moved to Premium. It took about 10 days from my email to them.

Could you please share where have you contacted them for this?
It's bit confusing how to use support on their site.

« Reply #18 on: September 13, 2022, 02:40 »
0
The complete statistics does not work at all.

My dashboard shows me 2 downloads for the entire month of September.

Under "Details on earnings" I see 9 downloads for September 1 alone. Of these, however, 8 x $0.03??!!!

Or example September 2, 2022 - in one overview I get $1.33 displayed, in the other no downloads are displayed.

I really have the feeling that we are being cheated - and not for the first time!

In July I had already written to 123rf because the statistics were wrong. Only after my letter it was corrected.


« Reply #19 on: September 13, 2022, 02:51 »
0
Example September 1, 2022

« Reply #20 on: September 13, 2022, 05:44 »
0
Example September 1, 2022
0.03? from unlimited-download-PLUS? Horrible  :o

« Reply #21 on: September 13, 2022, 05:56 »
0
Example September 1, 2022
0.03? from unlimited-download-PLUS? Horrible  :o

This is not possible because I have not released PLUS.

Or is there another place to opt-out?


« Reply #22 on: September 13, 2022, 06:01 »
+1
Example September 1, 2022
0.03? from unlimited-download-PLUS? Horrible  :o

This is not possible because I have not released PLUS.

Or is there another place to opt-out?
this opt-out button ONLY affects future uploads. All images uploaded so far are opt-in. That's how it was for me and others. Without a support message, all your images remain in the unlimited download programme.

« Reply #23 on: September 13, 2022, 07:29 »
0
Example September 1, 2022
0.03? from unlimited-download-PLUS? Horrible  :o

This is not possible because I have not released PLUS.

Or is there another place to opt-out?
this opt-out button ONLY affects future uploads. All images uploaded so far are opt-in. That's how it was for me and others. Without a support message, all your images remain in the unlimited download programme.

Okay, thank you very much for this information. I'll write a message to the support.

« Reply #24 on: September 13, 2022, 18:51 »
+2
Let me know if you get a response and how you contacted them.

Theyve failed to respond to any of my 4 requests to opt out.


 

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