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Author Topic: If you have work on 123RF PLEASE READ  (Read 24764 times)

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« Reply #25 on: September 15, 2022, 02:30 »
0
Let me know if you get a response and how you contacted them.

Theyve failed to respond to any of my 4 requests to opt out.

I have sent two letters to 123rf via the contact form.
The first letter was about the wrong download numbers and revenue in the contributor dashboard. The answer from 123 is:

"Dear Wilm,
 
Our IT team is aware of a bug with the Earnings Display on the front end. They are currently investigating the matter and are looking into resolving it. We apologize for the inconvenience caused.

Thank you for your patience and understanding in the meanwhile."

The second letter was about not offering any of my images at PLUS - not even the old images. I have not yet received an answer to this.


« Reply #26 on: September 15, 2022, 07:46 »
0
The second letter was about not offering any of my images at PLUS - not even the old images. I have not yet received an answer to this.

Same then.  I used the contact form and received a response the next day which was a copy/paste telling me how amazing Plus was and if i did want to opt out to reply.

I replied, no response.  Since then 2 emails and 2 contact forms asking the same with no response.

Does look like they dont want to do this.

Mir

« Reply #27 on: September 15, 2022, 09:59 »
+1
I never received this mail.
I opted out of the PLUS plan in the preference settings last week but my images are still in the PLUS plan.
Now I see from reading the comments here that this is for future uploads.
I tried selecting a page of images and edited them by removing the Plus option but it didn't work.
I will write them but if they don't reply is there any other way to remove my images from this free plan.

If there isn't I will delete them.

« Reply #28 on: September 15, 2022, 10:05 »
0
I never received this mail.
I opted out of the PLUS plan in the preference settings last week but my images are still in the PLUS plan.
Now I see from reading the comments here that this is for future uploads.
I tried selecting a page of images and edited them by removing the Plus option but it didn't work.
I will write them but if they don't reply is there any other way to remove my images from this free plan.

If there isn't I will delete them.

That's exactly what I'm thinking about, too. Especially since 123 has developed miserably anyway and hardly contributes any revenue.

« Reply #29 on: September 15, 2022, 10:09 »
+3
$5.75/month for unlimited download. Guess what will be our earnings. >:( >:(

« Reply #30 on: September 15, 2022, 13:01 »
+1
anyone still having images in their PLUS collection deserves even less then 0.03

« Reply #31 on: September 15, 2022, 16:42 »
+2
This is completely nuts... :o

« Reply #32 on: September 15, 2022, 19:22 »
+1
anyone still having images in their PLUS collection deserves even less then 0.03

Maybe but some of us have been trying for weeks to get the moved or close account and receiving no reply.  And havent had the 4-5 hours it'll take to do each page individually yet.

« Reply #33 on: September 16, 2022, 03:41 »
+5
anyone still having images in their PLUS collection deserves even less then 0.03

Maybe but some of us have been trying for weeks to get the moved or close account and receiving no reply.  And havent had the 4-5 hours it'll take to do each page individually yet.

I wrote to them last week and still nothing so I'm just deleting them. If it's of any use anyone, it takes approximately 5 1/2 minutes to delete a 1000 images. 10k in an hour... dull, yes, but worth it!

Edit... well, that's it for 123RF for me. All deleted now. I'll give it a month to monitor any activity and then close the account. This has been a long time coming.
« Last Edit: September 16, 2022, 05:28 by HalfFull »

« Reply #34 on: September 16, 2022, 07:57 »
0
Let me know if you get a response and how you contacted them.

Theyve failed to respond to any of my 4 requests to opt out.

I also emailed them and am waiting for a response.  I have like 11 sales and they are reporting only 2 of them. They usually get back to me in 2-3 days.  I emailed them using their contact us form.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #35 on: September 16, 2022, 11:11 »
0

I wrote to them last week and still nothing so I'm just deleting them. If it's of any use anyone, it takes approximately 5 1/2 minutes to delete a 1000 images. 10k in an hour... dull, yes, but worth it!

Edit... well, that's it for 123RF for me. All deleted now. I'll give it a month to monitor any activity and then close the account. This has been a long time coming.

What has surprised me over the years and now with recent issues at 123, why don't more people do what you've done. Obviously not worth the money, a place that has no respect for the artists, can't be trusted/missing reporting, slow reviews, yet people stay with them for what? $7 a month at best, according to the poll here.

Why do people intentionally support and feed the parasites?

« Reply #36 on: September 16, 2022, 16:18 »
+1

I wrote to them last week and still nothing so I'm just deleting them. If it's of any use anyone, it takes approximately 5 1/2 minutes to delete a 1000 images. 10k in an hour... dull, yes, but worth it!

Edit... well, that's it for 123RF for me. All deleted now. I'll give it a month to monitor any activity and then close the account. This has been a long time coming.

What has surprised me over the years and now with recent issues at 123, why don't more people do what you've done. Obviously not worth the money, a place that has no respect for the artists, can't be trusted/missing reporting, slow reviews, yet people stay with them for what? $7 a month at best, according to the poll here.

Why do people intentionally support and feed the parasites?

For me I was being a little lazy. They only ever made me about $100 a month but dropped to $20. Basically 2hrs @ AS. So that new package reached a point where it was becoming damaging. They never had all my work and I'd stopped uploading a long time ago. There is possibly another 2 that could be culled. There are 4-5 I supply with 3 that get everything. For me, there is only one that seems to make an effort and consistently is increasing 10% reaching year.

« Reply #37 on: September 17, 2022, 02:13 »
0
The complete statistics does not work at all.

My dashboard shows me 2 downloads for the entire month of September.

Under "Details on earnings" I see 9 downloads for September 1 alone. Of these, however, 8 x $0.03??!!!

Or example September 2, 2022 - in one overview I get $1.33 displayed, in the other no downloads are displayed.

I really have the feeling that we are being cheated - and not for the first time!

In July I had already written to 123rf because the statistics were wrong. Only after my letter it was corrected.

I have the same problem. I have no downloads and earnings in September but I see them in detailed view. I wonder if they have bug in the system or what is going on.

« Reply #38 on: September 17, 2022, 06:19 »
+2

I wrote to them last week and still nothing so I'm just deleting them. If it's of any use anyone, it takes approximately 5 1/2 minutes to delete a 1000 images. 10k in an hour... dull, yes, but worth it!

Edit... well, that's it for 123RF for me. All deleted now. I'll give it a month to monitor any activity and then close the account. This has been a long time coming.

What has surprised me over the years and now with recent issues at 123, why don't more people do what you've done. Obviously not worth the money, a place that has no respect for the artists, can't be trusted/missing reporting, slow reviews, yet people stay with them for what? $7 a month at best, according to the poll here.

Why do people intentionally support and feed the parasites?

For me I was being a little lazy. They only ever made me about $100 a month but dropped to $20. Basically 2hrs @ AS. So that new package reached a point where it was becoming damaging. They never had all my work and I'd stopped uploading a long time ago. There is possibly another 2 that could be culled. There are 4-5 I supply with 3 that get everything. For me, there is only one that seems to make an effort and consistently is increasing 10% reaching year.

For me, it used to be $100 a month, too. Now it averages out to $15.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #39 on: September 17, 2022, 09:36 »
+1

I wrote to them last week and still nothing so I'm just deleting them. If it's of any use anyone, it takes approximately 5 1/2 minutes to delete a 1000 images. 10k in an hour... dull, yes, but worth it!

Edit... well, that's it for 123RF for me. All deleted now. I'll give it a month to monitor any activity and then close the account. This has been a long time coming.

What has surprised me over the years and now with recent issues at 123, why don't more people do what you've done. Obviously not worth the money, a place that has no respect for the artists, can't be trusted/missing reporting, slow reviews, yet people stay with them for what? $7 a month at best, according to the poll here.

Why do people intentionally support and feed the parasites?

For me I was being a little lazy. They only ever made me about $100 a month but dropped to $20. Basically 2hrs @ AS. So that new package reached a point where it was becoming damaging. They never had all my work and I'd stopped uploading a long time ago. There is possibly another 2 that could be culled. There are 4-5 I supply with 3 that get everything. For me, there is only one that seems to make an effort and consistently is increasing 10% reaching year.

For me, it used to be $100 a month, too. Now it averages out to $15.

That's the problem, not that I'm saying, never should have. 123RF was a reasonable place to make some money. So were some others until the last few years.

But times changed, they system is a mess, they are starting to pull tricks and are unreliable. More surprising is someone new coming here and reading all the threads about 123RF problems and then joining them.  :o

Yes I'm a quitter, but I did an agency purge years ago and dumped all the chumps.

To be fair, anyone who uses stock submitting software, it's not extra work to just click and make extra money. I don't do that, I won't pay for uploading and I won't spend the time to do that myself. Then there are issues with how I have images that can and can't go to one place or another. But if someone does that alternate plan, and uploads everything everywhere and take what comes, that's a good reason to keep the bottom feeders. The money adds up eventually.


« Reply #40 on: September 18, 2022, 13:28 »
+3
So far ive sent 6 emails (to submissions@ and uk@) and received no response.
Ive just tried the contact form on the website and it fails with "The request could not be satisfied."

So my only option might be manually trying to delete near 1,500 pages of images manually one page at a time.  Not sure i have time for that this week - its hours and hours worth of clicking.

« Reply #41 on: September 18, 2022, 19:20 »
0
I only had 40 or so images to delete so was quick and easy.

But for those of you with big portfolios doing this or closing accounts, a big commendation to you for your efforts.

This is the type of contributor backlash that will greatly undermine or sink such agencies treating their suppliers in this hideous manner and serve as an example to other agencies.   

« Reply #42 on: September 19, 2022, 08:25 »
+1
I only had 40 or so images to delete so was quick and easy.

But for those of you with big portfolios doing this or closing accounts, a big commendation to you for your efforts.

This is the type of contributor backlash that will greatly undermine or sink such agencies treating their suppliers in this hideous manner and serve as an example to other agencies.

I also started deleting my images, but they are still online. Were yours deleted? If yes, how long did it take for the changes to show?

Thanks!

Mir

« Reply #43 on: September 19, 2022, 17:16 »
+2
My deleted images are also available for sale even though I deleted them a few days ago. No reply to my mail too.
Any other ideas?

« Reply #44 on: September 20, 2022, 02:19 »
+2
My deleted images are also available for sale even though I deleted them a few days ago. No reply to my mail too.
Any other ideas?

Maybe we can try and comment on their social media pages to let the buyers know how they treat contributors. I don't see a better option, since they don't reply to messages and manually deleting (or changing the settings) does not work.

« Reply #45 on: September 20, 2022, 02:46 »
+1
So far ive sent 6 emails (to submissions@ and uk@) and received no response.
Ive just tried the contact form on the website and it fails with "The request could not be satisfied."

So my only option might be manually trying to delete near 1,500 pages of images manually one page at a time.  Not sure i have time for that this week - its hours and hours worth of clicking.

Just now I wrote again to the support:


Second attempt! Since I did not receive a reply to my first letter, I am writing to you again to inform you that I do not wish to offer any of my images on PLUS. The prices or income at PLUS are a devaluation and disrespect of my work. I therefore ask you once again to immediately remove all my images from the PLUS offer.
If I do not receive an answer from you within the next few days and my images continue to be offered at PLUS, I will delete my complete portfolio at 123rf and close my account!

With kind regards,

Wilm


« Reply #46 on: September 20, 2022, 02:48 »
0
BTW: They still don't have a handle on the IT problems regarding the September earnings so far either!

« Reply #47 on: September 20, 2022, 02:58 »
0
It looks like this agency is in its death throes.

Anyway I went and checked my 40+ images I deleted and they have indeed gone. My tiny port wasn't a concern to 123rf. Maybe since then the agency has put blocks to stop contributors from deleting their works.

This is an interesting watch on how this plays out. Anyone like some 🍿 ?  Plenty to go round. 🍿 🍿 🍿

« Reply #48 on: September 20, 2022, 06:47 »
0
I wrote to their FB page and I also posted this thread.
They contacted me via e-mail shortly after saying they are moving my content manually (LOL) from the plus collection. I told them to just delete all, but I don't have any hope it will happen any time soon.  :-[

« Reply #49 on: September 20, 2022, 07:45 »
+1
I'm waiting for them to reboot the website. What a freaking dumpster fire.


 

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