Did you try to contact them yet? Now I see what mean a low maintenance agency/website. This add to the no support at 123RF thread too.

Look like they left their website running and pay themselves good vacation. I don't see any workshop made by 123RF, neither any presence in the forums...

Lisa, how do you search your own portfolio? I can't seem to find a place to input the member name in their advanced search. Thanks!

Wow, same thing here.... I tried with my parachute images...

I will be dumping them in January. Just waiting out December as I have a lot of holiday images and have had good Decembers the past 3 years.

On email - yes I contacted them regarding one matter and never got an answer.

On searches, similar quirks as discussed above.

I have pursued some other photo avenues with good results, and so 123 is just not worth keeping around any longer.

Yes, you are right, and even their search is not relevant. I searched my portfolio for "office" and unrelated images came up. I am positive that I have never used the keyword "office" for the images that showed up. They should do something about this problem.

Thanks Liza for pointing this out, I've always wondered why they sell much less than other agencies.

So then this is a sitewide problem.  Really very worrying. 

Combine the (extremely!) broken search engine, lack of customer support, elimination of the forums, and it is starting to seem like a site going down in flames.

I have never been a member of a site as it was failing before (Lucky Oliver, Albumo, etc.).  Is this what it looks like? 

Maybe somebody needs to go "Twitter" them. I know it won't be me and I doubt it'll be Lisa either. I'm not a member of Twitter and don't plan on being one. We shouldn't have to join the "house party" just to get in contact with them. They're suppose to be keeping an eye on this forum so we'll see what happens.

My sales haven't changed much, I don't think they are doing that badly.  There are sites with hardly any sales that keep going and I don't think they would of spent money on the new look site if they planned to close it.  Look at the earnings poll results, they are in 5th place, above BigStock.  Perhaps someone will buy them?  Hopefully not Getty, as then they will be closed down

I sent them a message... but I guess they already know for this problem.

Thanks for the headsup! We've rectified the issue. You may check it now.

I checked it with a simple benchmark: asia landscape tropical. Quite straightforward, I guess. I want a landscape, in Asia, and in the tropics. The first page is still full of seascapes, beaches, cityskapes (Hong Kong). God forbid, there is that Athens Parthenon again, on the second place, from Fabrizio Chiruzzi. It's not a 123RF glitch, this guy is a fatal spammer. No wonder he turns up in 70 lightboxes.


http://www.123rf.com/photo_307949_temple.html

177 keywords.

architecture, worship, world, woods, wooden, wood, white, waves, water, vintage, vacation, tropical, trees, travel, tranquillity, tranquil, tradition, tourist, tourism, tin, mine, temple, technology, sunset, sunny, sundown, sun, summer, study, student, strength, street, stone, statue, stand, solitary, solid, sky, site, silhouette, seascape, sea, school, scenery, saltwater, ruins, ruin, rome, roman, rocks, road, restored, remains, religion, relic, pythian, preserved, planks, pillars, pillar, person, people, peaceful, path, palace, outline, outdoors, outdoor, omphalos, olympics, old, ocean, navel, nature, mountain, monument, mining, middleeast, man, lonliness, light, levant, lebanon, laptop, landscape, landmark, jupiter, jordanian, jordan, jerash, italy, italian, isolation, isolated, island, internet, industry, industrial, human, horizon, homework, history, historical, historic, heritage, heliopolis, hawaii, greek, gree, god, gate, games, forest, florida, europe, escape, empty, empire, east, desolate, design, deserted, delphi, delfi, decapolis, culture, cultural, cornwall, cornish, construction, connection, connect, concord, computer, columns, column, colors, coastline, coastal, coast, cloudy, clouds, cloud, clipping, classical, classic, civilization, civilisation, cityscape, city, chimney, calm, buildings, boats, blue, black, big, beauty, beach, background, baalbeck, attractions, attraction, atmospheric, atlantic, athens, athene, asia, artemis, archeology, arch, apollo, antiquity, antique, ancient, alone, acropolis

Laptop and Florida, huh? Say no more. If you allow that kind of spam, no wonder that the real asian tropical landscapes pop up on page 99999. I don't want to compete with this.

Lisa, I don't know what I did differently, but when I search your portfolio on FAMILY, I get 607 hits, and BUSINESS gives 837 hits. 
I just did it by typing FAMILY in "search Lisafx portfolio", nothing else.  In advanced settings, nothing is ticked, so my default settings don't filter anything.