Author Topic: Alamy sale for 7 cents (Read 69122 times)

Dumc · « **Reply #225 on:** January 25, 2022, 13:21 »

Shouldn't I get paid for this already?

Uncle Pete · « **Reply #226 on:** January 25, 2022, 13:36 »

Quote from: Dumc on January 25, 2022, 13:21

Shouldn't I get paid for this already?

It depends? Did the payments clear? Did you make over $50 total in commissions?

You want someone to explain how cleared balance and payment threshold works? Or were you asking a different question?

It looks like your buyers paid what they owed and you were paid in August?

Dumc · « **Reply #227 on:** January 25, 2022, 14:01 »

I'm asking about a sale that has empty row in "paid" section, as you can see, there are other sales in July that were cleared around the same month and paidin august, but not that particular sale.

EDIT: There are four sales, that were cleared in July and paid in August, but not that with an empty row in "paid" section". Shouldn't that sale been paid in august too?

Jo Ann Snover · « **Reply #228 on:** January 25, 2022, 14:25 »

Quote from: Dumc on January 25, 2022, 14:01

I'm asking about a sale that has empty row in "paid" section, as you can see, there are other sales in July that were cleared around the same month and paidin august, but not that particular sale.

EDIT: There are four sales, that were cleared in July and paid in August, but not that with an empty row in "paid" section". Shouldn't that sale been paid in august too?

Alamy doesn't pay out a set amount of time after the sale shows up in your list (which is often a long time after the actual use occurs, which is also a while after the download occurs). They pay you when they get paid and apparently the blank line hasn't paid up. I've chased a number of these in the past when several months have passed and Alamy support always answers and say's they'll chase up the account people and (blah blah). I have always been paid though, in the end.

Dumc · « **Reply #229 on:** January 26, 2022, 04:02 »

If I understand correctly "cleared" sale means, that a customer paid for that image to alamy. For example date of invoice shows, when sale was made, and then cleared section (usually it's cleared 1,5-2 months later) shows, when was money received for that sale. "Paid" section shows a month, when I was paid for that particular sale.

Now if 4 sales were cleared in July and paid to me in August, shouldn't that fifth sale, that was also cleared in July paid to me in August?

ouatedeP · « **Reply #230 on:** January 26, 2022, 05:44 »

Quote from: Dumc on January 26, 2022, 04:02

If I understand correctly "cleared" sale means, that a customer paid for that image to alamy. For example date of invoice shows, when sale was made, and then cleared section (usually it's cleared 1,5-2 months later) shows, when was money received for that sale. "Paid" section shows a month, when I was paid for that particular sale.

Now if 4 sales were cleared in July and paid to me in August, shouldn't that fifth sale, that was also cleared in July paid to me in August?

Generally Yes. what did Contributor support say?

Dumc · « **Reply #231 on:** January 26, 2022, 06:28 »

Nothing, because I haven't contacted them yet, first I wanna make sure, I understand everything correctly.

Firn · « **Reply #232 on:** January 26, 2022, 06:41 »

I have uncleared sales from April 2021....

Had contacted support about this some weeks ago, but other than the standad "We'll hand this over to our credit control team" reply nothing has happaned. I had uncleared sales that took unusual long before and usually got my money shortly after contacting them, but it has never been as long as 7 months and I don't think I'll ever see my money.

ShadySue · « **Reply #233 on:** January 26, 2022, 08:21 »

Once I raise an issue with them, I nowadays keep following up. Make them earn their money.
Bad news is that even though a 'use' was before the contract change, you'll get paid under the new contract rate, even though you had to do all the work of reporting the unpaid use.

Uncle Pete · « **Reply #234 on:** January 26, 2022, 13:30 »

Quote from: Dumc on January 25, 2022, 14:01

I'm asking about a sale that has empty row in "paid" section, as you can see, there are other sales in July that were cleared around the same month and paidin august, but not that particular sale.

EDIT: There are four sales, that were cleared in July and paid in August, but not that with an empty row in "paid" section". Shouldn't that sale been paid in august too?

Oh now I get it. I think everyone else answered. Good luck.

oooo · « **Reply #235 on:** January 26, 2022, 16:00 »

Its so f++++++ sad to see them going down the drain

Astrantia · « **Reply #236 on:** February 02, 2022, 04:51 »

Had another 8 cent sale yesterday.

Not one single sale for a decent price since october now - only 8 cent sales....

Guess I will leave Alamy soon and pull my portfolio.
Like I did with SS in 2020.

This is simply ridicolous.

stockastic · « **Reply #237 on:** February 04, 2022, 13:12 »

I requested account closing as soon as I saw 4 cent sales. That was a couple of weeks ago. I got an email acknowledging my request, but nothing since. I'd like to wrap this up before China Inc. gets more of my photos.

Those of you who've recently closed - how long did it take?

Sheila_F · « **Reply #238 on:** February 04, 2022, 15:29 »

I get a message that I can't opt out of the novel use until april. I don't recall opting into it. It says I opted in in 2017. Why do I have to wait until April 2022 to opt out?

ShadySue · « **Reply #239 on:** February 04, 2022, 18:06 »

Quote from: Sheila_F on February 04, 2022, 15:29

I get a message that I can't opt out of the novel use until april. I don't recall opting into it. It says I opted in in 2017. Why do I have to wait until April 2022 to opt out?

That's always been the rule. It's their ball, they set the rules.

stockastic · « **Reply #240 on:** February 04, 2022, 19:42 »

I believe their terms say 45 days. I just want to know if it will actually take some follow-up from me, or if just sending that email request to close the account will get the job done.

As soon as I saw the sales netting me 4 cents, I lost all trust in Alamy. Obviously, under their new ownership, they're now just like all the rest.

Jo Ann Snover · « **Reply #241 on:** February 04, 2022, 21:41 »

Quote from: stockastic on February 04, 2022, 19:42

I believe their terms say 45 days. I just want to know if it will actually take some follow-up from me, or if just sending that email request to close the account will get the job done.

I put an alert in my calendar for February 21st - when my 45 day clock is (probably) up. There were two emails sent & I don't know when the clock started.

I have looked a few times since I started the clock to see if my portfolio is still visible (it is) and I had a sale show up at the end of January (for all of 93 cents!! That will net me 37 cents) but the download could have occurred a long time before the sale posted. In other words, I don't know if my work is still for sale during the 45 day clock, but I think it is.

Given the time it takes sales to clear, I don't know if there will be another month or two to wait after closure before I get paid. I've taken CSV files of everything for my own records.

I'll post here when the process is complete (or if it has any twists & turns I didn't expect)

Firn · « **Reply #242 on:** February 05, 2022, 05:01 »

Seeing my Alamy sales has been such a joy this year.
"Stable price per image at $26-$30"

Yeah...
I had a total of 28 sales this year - average price was 3.14 GROSS.

oooo · « **Reply #243 on:** February 05, 2022, 13:03 »

Quote

I can't opt out of the novel use until april.

Opt out for distributor and novel use does not make a difference,
contributors who have always been opted out, regardless get the cent sales

stockastic · « **Reply #244 on:** February 06, 2022, 17:49 »

I used their nifty bulk editing tool to remove all the keywords from all my photos. That might not stop China Inc from acquiring images at random via an automated process , but maybe it puts me at the rear end of search.

Sheila_F · « **Reply #245 on:** February 06, 2022, 17:57 »

It appears to be not just China. Just had a 20¢ sale to Germany.

thijsdegraaf · « **Reply #246 on:** February 07, 2022, 03:27 »

Quote from: Sheila_F on February 06, 2022, 17:57

It appears to be not just China. Just had a 20¢ sale to Germany.

Also from Germany. Now I get 8 cents. After the 20% regulation, that will be 4 cents.

It would be less of a problem if I sold more photos at a higher price as a result. But that is most definitely not the case. It is more likely that as a result we sell less at a normal price. And still no clarity is given by Alamy as to what they are doing. Not even on their own forum.

Mantis · « **Reply #247 on:** February 07, 2022, 09:19 »

Alamy has such a bad system that it's really a crap shoot if you are paid correctly. I know I've had arm wrestling matches with them in the past. And the sizable refunds is also BS.

Zero Talent · « **Reply #248 on:** February 07, 2022, 09:50 »

In my most recent case, it was neither Germany, nor China, but "the World":

stockastic · « **Reply #249 on:** February 07, 2022, 11:21 »

IMHO the issue isn't really the low prices per se, but the fact that whoever is acquiring these images for basically nothing obviously intends to resell them in some form, for significantly higher prices.

By allowing giveaways like this, you're undercutting yourself and writing off future possibilities for those photos.

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Author Topic: Alamy sale for 7 cents (Read 69122 times)

Dumc

Uncle Pete

Dumc

Jo Ann Snover

Dumc

ouatedeP

Dumc

Firn

ShadySue

Uncle Pete

oooo

Astrantia

stockastic

Sheila_F

ShadySue

stockastic

Jo Ann Snover

Firn

oooo

stockastic

Sheila_F

thijsdegraaf

Mantis

Zero Talent

stockastic

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