Author Topic: Is Alamy down? (Read 5997 times)

offisapup · « **on:** August 18, 2020, 07:30 »

I've been trying to access the site for over 3 hours and haven't been able to.

Same for everyone?

Thomas from France · « **Reply #1 on:** August 18, 2020, 07:34 »

Down here somewhere in France.

Mimi the Cat · « **Reply #2 on:** August 18, 2020, 07:48 »

403 Forbidden is all I get its been like that all day

StanRohrer · « **Reply #3 on:** August 18, 2020, 08:27 »

Alamy's Twitter feed says it is down and work is being done to recover.
https://twitter.com/Alamy

alexandersr · « **Reply #4 on:** August 18, 2020, 09:16 »

They wrote this:

Our website is currently down but we are working hard to get it back up and running as soon as possible. Thank you for your patience and understanding.

https://twitter.com/alamy/status/1295683721203453953?s=20

Zalee · « **Reply #5 on:** August 18, 2020, 16:09 »

That has to be costing a lot of money. It was down for me about 15 hours ago and still down this morning.

baz777 · « **Reply #6 on:** August 18, 2020, 22:29 »

Can log on now but can not access anything but the home page.

gillian vann · « **Reply #7 on:** August 18, 2020, 23:47 »

Quote from: baz777 on August 18, 2020, 22:29

Can log on now but can not access anything but the home page.

same.

cristianstorto · « **Reply #8 on:** August 19, 2020, 00:10 »

Same here

HalfFull · « **Reply #9 on:** August 19, 2020, 02:31 »

Still down... must be nearly 24hrs now.

ShadySue · « **Reply #10 on:** August 19, 2020, 02:50 »

Up now. Apparently they got hit by a huge data outage in London (would that have affected mirror servers, if they have them?)
https://www.datacenterdynamics.com/en/news/equinix-ld8-data-center-experiences-major-outage

Zalee · « **Reply #11 on:** August 19, 2020, 04:30 »

Can anyone access "My Alamy"? I can go into Image Manager but not the Dashboard

Gannet77 · « **Reply #12 on:** August 19, 2020, 04:42 »

Quote from: Zalee on August 19, 2020, 04:30

Can anyone access "My Alamy"? I can go into Image Manager but not the Dashboard

I found that I could get the dashboard by using FireFox (my usual browser) in private mode... or by using another browser that I don't normally run.

I would guess it's a cacheing issue of some sort.

Zalee · « **Reply #13 on:** August 19, 2020, 04:53 »

[/quote]

I would guess it's a cacheing issue of some sort.
[/quote]

Yep, just cleared the cache and it's fine... thanks.

Mantis · « **Reply #14 on:** August 19, 2020, 07:54 »

Clear your cache. It works after doing that.

fotoroad · « **Reply #15 on:** August 19, 2020, 11:24 »

Quote from: baz777 on August 18, 2020, 22:29

Can log on now but can not access anything but the home page.

same here

voidframes · « **Reply #16 on:** August 24, 2020, 03:57 »

Its still down ? or am I the ony one who can't access anything but home page ?

ShadySue · « **Reply #17 on:** August 24, 2020, 06:08 »

Quote from: voidframes on August 24, 2020, 03:57

Its still down ? or am I the ony one who can't access anything but home page ?

I can get into Image Manager, My Alamy (stats) and the forum, and the main (selling) site seems to be functioning as normal for me at the moment (meaning I can make searches, I didn't actually buy anything).

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Author Topic: Is Alamy down? (Read 5997 times)

offisapup

Thomas from France

Mimi the Cat

StanRohrer

alexandersr

Zalee

baz777

gillian vann

cristianstorto

HalfFull

ShadySue

Zalee

Gannet77

Zalee

Mantis

fotoroad

voidframes

ShadySue

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