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Author Topic: Is Alamy down?  (Read 1585 times)

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« on: August 18, 2020, 07:30 »
0
I've been trying to access the site for over 3 hours and haven't been able to.

Same for everyone?


« Reply #1 on: August 18, 2020, 07:34 »
0
Down here somewhere in France.

« Reply #2 on: August 18, 2020, 07:48 »
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403 Forbidden is all I get its been like that all day

« Reply #3 on: August 18, 2020, 08:27 »
+2
Alamy's Twitter feed says it is down and work is being done to recover.
https://twitter.com/Alamy

« Reply #4 on: August 18, 2020, 09:16 »
0
They wrote this:

Our website is currently down but we are working hard to get it back up and running as soon as possible. Thank you for your patience and understanding.

https://twitter.com/alamy/status/1295683721203453953?s=20

« Reply #5 on: August 18, 2020, 16:09 »
+2
That has to be costing a lot of money. It was down for me about 15 hours ago and still down this morning.

baz777

  • Im not sociable so I dont use social media
« Reply #6 on: August 18, 2020, 22:29 »
0
Can log on now but can not access anything but the home page.

gillian vann

  • *Gillian*
« Reply #7 on: August 18, 2020, 23:47 »
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Can log on now but can not access anything but the home page.

same.

« Reply #8 on: August 19, 2020, 00:10 »
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Same here

« Reply #9 on: August 19, 2020, 02:31 »
0
Still down... must be nearly 24hrs now.

ShadySue

  • There is a crack in everything
« Reply #10 on: August 19, 2020, 02:50 »
0
Up now. Apparently they got hit by a huge data outage in London (would that have affected mirror servers, if they have them?)
https://www.datacenterdynamics.com/en/news/equinix-ld8-data-center-experiences-major-outage

« Reply #11 on: August 19, 2020, 04:30 »
0
Can anyone access "My Alamy"? I can go into Image Manager but not the Dashboard

« Reply #12 on: August 19, 2020, 04:42 »
0
Can anyone access "My Alamy"? I can go into Image Manager but not the Dashboard

I found that I could get the dashboard by using FireFox (my usual browser) in private mode... or by using another browser that I don't normally run.

I would guess it's a cacheing issue of some sort.

« Reply #13 on: August 19, 2020, 04:53 »
0

[/quote]

I would guess it's a cacheing issue of some sort.
[/quote]

Yep, just cleared the cache and it's fine... thanks.

« Reply #14 on: August 19, 2020, 07:54 »
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Clear your cache. It works after doing that.

« Reply #15 on: August 19, 2020, 11:24 »
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Can log on now but can not access anything but the home page.
same here

« Reply #16 on: August 24, 2020, 03:57 »
0
Its still down ? or am I the ony one who can't access anything but home page ?

ShadySue

  • There is a crack in everything
« Reply #17 on: August 24, 2020, 06:08 »
0
Its still down ? or am I the ony one who can't access anything but home page ?
I can get into Image Manager, My Alamy (stats) and the forum, and the main (selling) site seems to be functioning as normal for me at the moment (meaning I can make searches, I didn't actually buy anything).


 

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