Author Topic: ftp upload problem (Read 5581 times)

michal812 · « **on:** April 08, 2018, 15:53 »

Hi

I'm curious if anyone is having the same problem as me.
I'm uploading by ftp, and everything is ok. FTP upload log says it's succes

I can see files in the 'new upload' section.
But after editing, and submitting the files in approval status i can see " File Transfer Error -- Please check your file and resubmit."
I checked files and resubmit and it is the same.

info from support:
"Regarding your file transfer error, you need to resubmit those images again for review."

Tried 2 times with the same files...

dpimborough · « **Reply #1 on:** April 09, 2018, 02:11 »

I could never get their FTP upload to work and gave up

BaldricksTrousers · « **Reply #2 on:** April 09, 2018, 02:26 »

I'm getting file transfer errors and files simply disappearing after upload on the main SS uploader (I'm on the "bridge to bigstock" programme, which may or may not be involved.)