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Author Topic: Canva  (Read 346669 times)

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« Reply #450 on: March 05, 2015, 22:47 »
0

sales are decent, but I don't even know how many images are still in q, what's been rejected, or why, so I have little idea what to upload next

it's not a question of EITHER a simple db dl OR full interface

final comment -- doesn't make a lot of sense -- creating a fully functional contrib interface is a major project

adding a link to a db download is trivial and would remove MANY of the frustrations reflected here - in cost benefit terms it should be high priority -- eg, how much time do you spend getting detailed stats for contributors and sending them by email?

Not sure what else to say here Steve.  I already explained why it's not trivial on our system.  If you knew everything we knew you'd understand our prioritisation.

maybe I misunderstood your earlier post - I thought you said that sales did use a special db, but that others used std sql -- the db I was talking about was not sales but the portfolio db for each contributor -- so that we could sort by status, etc to find # of rejects, accepted, pending, etc - basically a dl of what we see incrementally when we do canva.com/portfolio


« Reply #451 on: March 06, 2015, 08:09 »
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Lee: Any word on vector ingestion? I uploaded stuff 2 years ago. Can I even log in yet? Haven't heard anything.

Still not much movement on vectors at Canva.  We currently have more review capacity than we need for our ongoing supply of new uploads, which is being used to clear the backlog.  Once that's clear, we have to catch up on all the photos that were uploaded while we've been working exclusively on the backlog.  But after that, the plan is to put the excess reviewers on to Vectors.  By then, we expect the technical processes for getting vectors online to be ready. 

It's not easy to estimate these things, but my best guess is that it'll be another 3-4 months before that happens.  And the reviewers will be retrained to work on vectors instead of photos.  And we'll be processing vectors in the order that contributors signed up, so those who signed up before you (yes, some have been waiting even longer than two years!) will go through first, so your wait may be a month or three longer than that. 

We're still actively hiring more reviewers, so if enough of them make the grade the actual time *might* be less than these estimates. 

I wish I had better news for you, but this is our current reality. 

« Reply #452 on: March 06, 2015, 08:16 »
0

Got it, thanks Lee.

I'm assuming that when my stuff goes up for sale, whenever that is, I'll be notified?

« Reply #453 on: March 06, 2015, 08:19 »
0

sales are decent, but I don't even know how many images are still in q, what's been rejected, or why, so I have little idea what to upload next

it's not a question of EITHER a simple db dl OR full interface

final comment -- doesn't make a lot of sense -- creating a fully functional contrib interface is a major project

adding a link to a db download is trivial and would remove MANY of the frustrations reflected here - in cost benefit terms it should be high priority -- eg, how much time do you spend getting detailed stats for contributors and sending them by email?

Not sure what else to say here Steve.  I already explained why it's not trivial on our system.  If you knew everything we knew you'd understand our prioritisation.

maybe I misunderstood your earlier post - I thought you said that sales did use a special db, but that others used std sql -- the db I was talking about was not sales but the portfolio db for each contributor -- so that we could sort by status, etc to find # of rejects, accepted, pending, etc - basically a dl of what we see incrementally when we do canva.com/portfolio

Ok, portfolio data 'without' sales data all comes from a SQL database, so yes, that would be easier.  It's still not "trivial" as systems that cater to millions of users (we currently have 1.7m) have complications like change management, peer code reviews, quality testing, etc.  Building a database download function would be 70% of the work of building something that everyone can use, so that's why we're planning to build the pages.  :)

« Reply #454 on: March 06, 2015, 08:22 »
+1

Got it, thanks Lee.

I'm assuming that when my stuff goes up for sale, whenever that is, I'll be notified?

Yes, if you don't have anything online yet you'll be notified with instructions on how to see the portfolio, sales and payment pages.  :)

« Reply #455 on: March 06, 2015, 09:05 »
0
Sounds like a good plan Lee


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« Reply #456 on: March 06, 2015, 11:59 »
0
Thanks, Lee.

« Reply #457 on: March 06, 2015, 12:40 »
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I'm seeing a steady stream of older images getting reviewed which is good news.

Today though i can't connect to the FTP server, it's been fine for the last few weeks.
Is it just me? (i've contacted supported, no reply yet but I'm an impatient cuss who wants to keep the momentum going!)

« Reply #458 on: March 06, 2015, 13:05 »
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I can't connect either!

« Reply #459 on: March 06, 2015, 13:14 »
0
I'm seeing a steady stream of older images getting reviewed which is good news.

Today though i can't connect to the FTP server, it's been fine for the last few weeks.
Is it just me? (i've contacted supported, no reply yet but I'm an impatient cuss who wants to keep the momentum going!)

FTP is down.  It happens about once a month.  The engineers in Australia will fix it when they get up in the morning, which will be about 6 hours from now.  We've built a new distributed FTP solution which will be WAY more robust, and is fully integrated into Canva.  We just have to make one final alteration to the way it works and then we'll be able to roll it out. 

Submitting a ticket to general support means the ticket has to go to a support rep who then has to forward it to me.  Fewer than 600 of our 1.7 million users are contributors, so they're not very used to recognising what's a contributor issue and what's not, so sometimes it takes a while.  You're always welcome to email me directly for a faster response. 

« Reply #460 on: March 06, 2015, 14:26 »
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Thats a relief, many thanks Lee

« Reply #461 on: March 17, 2015, 18:18 »
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Can anyone help me find info how to upload images here? All I can do is to upload to small size to make some project and public it as project. I don't get this site  :P

« Reply #462 on: March 17, 2015, 20:59 »
0
Can anyone help me find info how to upload images here? All I can do is to upload to small size to make some project and public it as project. I don't get this site  :P


Hi Ariene, you need to apply to contribute: http://contribute.canva.com/

« Reply #463 on: March 18, 2015, 03:51 »
0
Thanks,
I got rejection in Dec.'14 but I registered (opened account? accidentally when searching for my image, as friend told it's on your site but it doesn't matter) in March '15. If I understand correct this is something else, two different accounts: only register to make projects and be accepted to sell work?
From your email:
"Confirming your account will give you full access to Canva and all future notifications will be sent to this email address..... "
Then I got email with:
"Thanks for signing up for Canva! We're excited to have you onboard......."

Today I got email with:
"It's celebration time. You've created 10 designs in Canva. Kudos to you! Keep on rocking it with great graphics."

I don't understand all this situation at all  :P
I applied once, in Dec., got rejection and registered in March with no second apply and did no designs, except one test to play it and see how your site works, but it's not public I guess, lol :D
« Last Edit: March 18, 2015, 03:56 by Ariene »

« Reply #464 on: March 18, 2015, 03:57 »
0
Thanks,
I got rejection in Dec.'14 but I registered (opened account? accidentally when searching for my image, as friend told it's on your site but it doesn't matter) in March '15. If I understand correct this is something else, two different accounts: only register to make projects and be accepted to sell work?
From your email:
"Confirming your account will give you full access to Canva and all future notifications will be sent to this email address..... "
Then I got email with:
"Thanks for signing up for Canva! We're excited to have you onboard......."


Today I got email with:
"It's celebration time. You've created 10 designs in Canva. Kudos to you! Keep on rocking it with great graphics."

I don't understand all this situation at all  :P
I applied once, in Dec., got rejection and registered in March with no second apply and did no designs, except one test to play it and see how your site works, but it's not public I guess, lol :D
I got the same messages when I signed up.  It just means that you have been accepted as a buyer. 

Semmick Photo

« Reply #465 on: March 18, 2015, 04:02 »
+5
you have been accepted as a buyer.
LOL  8)

« Reply #466 on: March 18, 2015, 04:42 »
0
Fotografer, can you say something more about your idea?  ;D

« Reply #467 on: March 18, 2015, 06:37 »
+1

« Reply #468 on: March 18, 2015, 21:08 »
0
I uploaded 40 photos a few months back. I just checked that they have been approved and I have my first sale. 8) Keep them coming! I will upload more photos in the mean time. *excited*

P.S. And a quick suggestion. Is there a way to add a bigger thumbnails (pop-up thumbnails) for the content in the search engine as I find it pretty hard to see what the photo looks like. I have to add it to the project canvas in order to get a real feel of it and then delete it.
« Last Edit: March 18, 2015, 23:30 by zstoimenov »

« Reply #469 on: March 20, 2015, 01:32 »
+3
yay just got my 1st sale .... feeling awesome 8)

« Reply #470 on: March 20, 2015, 09:54 »
0
I wonder how much longer it will be before Canva gets a number in the poll at the right and where it will be.  I predict it will be during the next couple of months and that it will start out in the middle tier.

« Reply #471 on: March 20, 2015, 09:58 »
+1
I predict that by the time it makes it over there there will be several times more images on the site so it will be pushed into the low earners.

ETA. Actually I could be wrong, its traffic puts it above BS or DPC according to Alexa!
« Last Edit: March 20, 2015, 10:00 by Justanotherphotographer »

« Reply #472 on: March 20, 2015, 13:47 »
0
nice going on reducing the backlog -- I've had 2000 images added in the past 2 weeks

when will the total images reflect the actual number submitted?  recent uploads don't show up in the total

« Reply #473 on: March 20, 2015, 14:16 »
0
How long is the response time for canva to get back to you once you register?

« Reply #474 on: March 20, 2015, 14:23 »
+1
A couple of days.


 

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