MicrostockGroup Sponsors


Author Topic: Has anyone tried to quit Canva?  (Read 329 times)

0 Members and 1 Guest are viewing this topic.

« on: October 13, 2020, 04:05 »
0
As in has anyone tried to have their assets removed from Canva and got a response?


MxR

« Reply #1 on: October 13, 2020, 04:12 »
+1
I erased my accout without problems when unilimited downloads come 2 years ago

« Reply #2 on: October 13, 2020, 16:02 »
+1
I quit a year ago when sales went down and Getty swamped the site, recently noticed some of my images are still available for sale in templates, even though my account is deactivated!

« Reply #3 on: October 13, 2020, 19:58 »
+2
In their user agreement, if the images are used in a template then they stay that way.There is something in the user agreement aboout

I have been trying to get my images removed, they say that you can remove them whenever you like, but you cant actually remove them yourself, the "deactivate" button only works on images that have yet to be reviewed.

I have sent contact forms in telling them to remove my images, I get no response. I then contact their rep on FB who tells me it has already been forwarded to the contributor team and that I should email. So I email and am still waiting for a response.

The fact that we cannot remove our images puts them in breach of their own user agreement.
1.3 states
"You have the right to remove any of your Stock Media from our Service at any time for any reason."

But you cannot remove the images and they seem to be ignoring requests to remove the images.


 

Related Topics

  Subject / Started by Replies Last post
Quit Job To See The World

Started by traveler1116 « 1 2  All » Off Topic

39 Replies
11059 Views
Last post August 28, 2009, 22:08
by traveler1116
15 Replies
3444 Views
Last post January 04, 2013, 10:38
by pancaketom
0 Replies
1235 Views
Last post September 22, 2014, 09:33
by jefftakespics2
103 Replies
17763 Views
Last post November 01, 2015, 15:46
by amperial
0 Replies
1977 Views
Last post May 23, 2019, 02:36
by Groucho

Sponsors

Mega Bundle of 5,900+ Professional Lightroom Presets

Microstock Poll Results

Sponsors

3100 Posing Cards Bundle