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Author Topic: FTP Problems  (Read 8936 times)

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WarrenPrice

« Reply #26 on: February 20, 2010, 11:27 »
0
It was my best day anywhere.  And glad to hear that things are good across the board.  I hope your FTP problems are repaired and you have a quiet weekend.


IF

« Reply #27 on: February 24, 2010, 03:17 »
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New day, new problem :-)
I have uploaded a batch of ca. 80 images via FTP yesterday. After processing them via FTP-button, all seems to be OK. I have
sent some of them for review, the rest ca.60 images were in section 'to submit'.
I have log on today and what I see? All 60 images were automatically rejected (from section to submit) because of 'problem loading thumbnails'  even if there
were correct thumbnails before. When I have uploaded them yesterday, thumbnails were loaded correctly.

I have  already sent email to support.
Has anybody noticed the same problem?

« Reply #28 on: February 24, 2010, 03:23 »
0
New day, new problem :-)
I have uploaded a batch of ca. 80 images via FTP yesterday. After processing them via FTP-button, all seems to be OK. I have
sent some of them for review, the rest ca.60 images were in section 'to submit'.
I have log on today and what I see? All 60 images were automatically rejected (from section to submit) because of 'problem loading thumbnails'  even if there
were correct thumbnails before. When I have uploaded them yesterday, thumbnails were loaded correctly.

I have  already sent email to support.
Has anybody noticed the same problem?

Can't say I do. I've been uploading regularly, and everything worked fine. No issues whatsoever.


« Reply #30 on: February 24, 2010, 15:04 »
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Hi all,
Last few days I am trying to upload files to Cutcaster using Internet Explorer, but John said that I have to use FTP Software to upload files. Software like Fillezilla.
John even sent me a tutorial on how to use all of these softwares, but I want to use the IE instead.
I have been doing this for years and for many agencies and I only use IE.
Why is Cutcaster different?
Is there any way to use IE to FTP files to Custcaster or I must use Fillezilla or a similar software?

Kone

« Reply #31 on: February 24, 2010, 16:23 »
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Is there any way to use IE to FTP files to Custcaster or I must use Fillezilla or a similar software?
/quote]

I don't know the details of this problem but I do know that IE isn't as flexible as a standolone FTP client.   Did John explain why IE wouldn't work?

« Reply #32 on: February 24, 2010, 17:50 »
0
Is there any way to use IE to FTP files to Custcaster or I must use Fillezilla or a similar software?
/quote]

I don't know the details of this problem but I do know that IE isn't as flexible as a standolone FTP client.   Did John explain why IE wouldn't work?

No,
But even the Cutcaster's "upload media files" doesn't work for me. Files end up in the "rejected bin".
I think they have a serious problem there.

Kone

« Reply #33 on: February 24, 2010, 18:00 »
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I'm trying an FTP upload now.

« Reply #34 on: February 24, 2010, 18:46 »
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Quote
Has anybody noticed the same problem?

It happened to me last week. I uploaded a bunch that worked fine, then another bunch of 10 or so all went to the reject bin with no thumbnails. I cancelled them. I am going to be trying to upload about 6 within the next hour. We'll see if it works.

« Reply #35 on: February 24, 2010, 19:48 »
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When I uploaded a bunch via FTP last week (see post above ^^) I had problems with the thumbs.

I just uploaded 6 via the CC online uploader and they worked ok.


« Reply #37 on: March 08, 2010, 16:41 »
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I just signed up to Cutcaster today  :)


I am not sure I have things set up correctly to find my FTP Files after their upload ...

Here's what I've done if anyone can help me get this to work:

#1 I am using "host: content.cutcaster.com -
username: anonymous - password: (leave blank) - Thank You!"

#2 I have clicked "process FTP uploads" without any apparent results.

#3 Keep checking back to that green button in case I didn't wait long enough ...


-Mark
« Last Edit: March 08, 2010, 16:53 by mwp1969 »

« Reply #38 on: March 08, 2010, 17:21 »
0
Did you include your Folder ID in the remote path?

« Reply #39 on: March 08, 2010, 17:50 »
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Did you include your Folder ID in the remote path?

I tried like this content.cutcaster.com/xxxxxxxxxxxxx  for FTP server field ...

I also tried putting /xxxxxxxxxxxx in FTP initial folder when above did not work.



-Mark
« Last Edit: March 08, 2010, 17:55 by mwp1969 »

« Reply #40 on: March 08, 2010, 18:13 »
0
Did you include your Folder ID in the remote path?

I tried like this content.cutcaster.com/xxxxxxxxxxxxx  for FTP server field ...

I also tried putting /xxxxxxxxxxxx in FTP initial folder when above did not work.

-Mark

This /xxxxxxxxxxxx is correct. What FTP software are you using?
I ended up switching to FileZilla to upload to cutcaster.

I was using WS_FTL Le but it did not have a place to put the /xxxxxxxxxxxx
« Last Edit: March 08, 2010, 18:20 by njnightsky »

« Reply #41 on: March 08, 2010, 19:28 »
0
Did you include your Folder ID in the remote path?

I tried like this content.cutcaster.com/xxxxxxxxxxxxx  for FTP server field ...

I also tried putting /xxxxxxxxxxxx in FTP initial folder when above did not work.

-Mark

This /xxxxxxxxxxxx is correct. What FTP software are you using?
I ended up switching to FileZilla to upload to cutcaster.

I was using WS_FTL Le but it did not have a place to put the /xxxxxxxxxxxx


I upload with Cushy 2.3.2 Pro.
There is a field for "FTP Initial Folder" ... I'll try it again using "/xxxxxxxxxxxx in that field.


*** I got it to work !

Thanks  njnightsky :)


-Mark
« Last Edit: March 08, 2010, 19:37 by mwp1969 »

« Reply #42 on: March 08, 2010, 20:09 »
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Your welcome ;)


 

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