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Author Topic: DT Not Updating  (Read 1845 times)

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« on: December 15, 2016, 11:39 »
+1
Anyone else having the same problem?

The sales screen and image acceptance/rejection screens haven't updated for days now.

The images I also uploaded are stuck in processing for the entire day too.


« Reply #1 on: December 15, 2016, 12:16 »
+1
The problem is not, that "sales screen" haven't been updated. You just don't have sales. Like the rest of us.

« Reply #2 on: December 15, 2016, 13:00 »
+2
The problem is not, that "sales screen" haven't been updated. You just don't have sales. Like the rest of us.

There are sales as the earnings balance is going up but the detail screen is not showing the sold image thumbnails

« Reply #3 on: December 15, 2016, 13:08 »
+2
The problem is not, that "sales screen" haven't been updated. You just don't have sales. Like the rest of us.

Nope.  I've had sales, but like Zarniwoop no updates.  Also my Unfinished Files count stays at zero even when something is ready to submit.  And my Unread Comments count stayed at 1 when I've read everything.

(That last seems to be reset to zero, so maybe they've found some of the problems.)

« Reply #4 on: December 15, 2016, 13:30 »
+3
I think they hired the Shutterstock owned programmer business to fix the site. With expert advise from Getty.   :)

« Reply #5 on: December 15, 2016, 14:37 »
0
the sales updates are showing up 11 december but nothing after this date and I had sales !

CP

« Reply #6 on: December 15, 2016, 17:11 »
+2
Yeah, there is clearly a lag. My account doesn't show any new sales, but the amount of money I've earned has gone up (at least). Someone opened and closed a thread on this issue on the DT message boards, without anyone from the company ever replying. People have also been asking about the much-hyped ad deal with Google, since we should have heard about and gotten paid for the second phase months ago... and nothing.

Maybe all DT employees are in a retreat in a tropical island without Internet connection  ;). Or maybe there's trouble in Dreamsland.


 

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