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Author Topic: MR Question  (Read 4158 times)

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« on: November 06, 2008, 19:07 »
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I have a question about MRs. I have several images of Native American Children that I have submitted. The reservation does not deliver mail door to door so your main addresses is a PO Box. On the Model release I put the street address, followed by the PO Box and then the city, state, zip etc.

These releases have now been rejected for some images and accepted for others. What is the procedure for MR's where the person can not actually get mail at the physical address? Should I just resubmit the images as is or should I delete the approved images, basically my entire portfolio that were approved using the same release?

I tried asking this on the DT forums but the thread was deleted and I was told to ask support. I did send the same note to support but I'm still waiting for an answer. Has anyone here run into this issue before?


« Reply #1 on: November 07, 2008, 01:45 »
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DT has always waffled on what the rules are I'm afraid. I had problems with not having a phone number. I marked it "does not have telephone". The guy I shot is from the flower child generation, lives in an isolated cabin in the woods, and refuses to have a phone. When I questioned support, they never did give me a straight answer, just some rhetoric about "all releases must be complete". I just don't bother there with "resubmits" there anymore, but good luck to you in getting an answer back.

As far as the thread deletion for your inquiry, that's just plain wrong - you weren't whining just trying to find out what the real rules are. Their childish tactics are getting tiring.
« Last Edit: November 07, 2008, 01:48 by stormchaser »

RacePhoto

« Reply #2 on: November 07, 2008, 01:46 »
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Just a guess, but are they being rejected for the address or something else. There's nothing wrong with an address that lists a street address and a po box, businesses use this all the time. Does the rejection say "model release" or does it specify why the model release doesn't pass? Just list the address if that's their real address. Do you think someone is going to write to them and check?  ;)

You wrote children, in which case you need the parents to sign the model release.

Stormchaser, you put down your phone number and if someone calls, you say "he's out right now can I take a message." Then get a number so he can call back, since you are the contact. Or maybe just write down a disconnected number? People move and disconnect phones all the time.

They want a completed form, so give them what they want.  ::)
« Last Edit: November 07, 2008, 02:01 by RacePhoto »

« Reply #3 on: November 07, 2008, 02:36 »
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Personal opinion here.

Personally I would not submit pictures of people to microstock agencies period.

Regardless of who the model is, they would want to get a bit of an idea where the picture is used, and for what purpose. So I regard people pics as premium.

You want a release, tell me where you are going to use it first.

« Reply #4 on: November 07, 2008, 08:01 »
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The rejection specifically states that PO Boxes are not allowed and then gives a long explanation about how the MR is a contract and must be complete.

The confusing part is that some images, using the same release have been approved, but others are rejected for the MR. It almost is like I got the new guy for some of the reviews and he didn't notice that both addresses were listed or saw the PO Box and didn't read the rest to see that it was included with a building number.


lisafx

« Reply #5 on: November 07, 2008, 09:07 »
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Is there any way to re-fill out the MR?  if possible, I would just leave the street address and omit the PO Box or else change it to Suite.

I worked for a company that used a PO Box for its main address, but they listed it as Suite 485 instead so that customers would think it was a street location and that was fine with the post office.


« Reply #6 on: November 07, 2008, 09:36 »
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I can get the MR's resigned if I have to but that means that there is no way to contact these models. I might as well write 1600 Pennsylvania Ave as their address because all mail will be refused if the PO Box is not listed. The PO here does not accept anything that does not say "PO Box XXXX".

What's making me crazy is that they accepted several images using the same address. A 4 line with physical and PO Box listed. But now that I uploaded the bulk of my portfolio all of my people images have been refused, bringing my upload limit down to 5 images a day. On top of that it means that 90% of my portfolio has been rejected which makes it pointless for me to stay with DT as an agency.

lisafx

« Reply #7 on: November 07, 2008, 09:45 »
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Were all the rejected people images rejected for the model release issue?

You definitely should contact support. 

DT is a great agency with very good sales once you can get on and establish yourself. 

« Reply #8 on: November 07, 2008, 10:18 »
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I had 4 that were "out of focus" and I'm not arguing over those. Out of 150 uploads I had roughly 100 rejected for "PO Box on MR". I have another 90 to go but I'm not going up finish them until I find out if it's worth it since they are also mostly people images.

RacePhoto

« Reply #9 on: November 07, 2008, 13:37 »
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I had 4 that were "out of focus" and I'm not arguing over those. Out of 150 uploads I had roughly 100 rejected for "PO Box on MR". I have another 90 to go but I'm not going up finish them until I find out if it's worth it since they are also mostly people images.

Maybe I wasn't clear. If they want and address and no PO box, then give that to them. Doesn't matter if the mail won't get there?

That's why I said the same thing about the phone number. If they want a number, put one down and sell the photos. Don't get all caught up in the minute details that don't really matter in the long run.

You have a legal model release, it's not like you are committing fraud. If you needed proof in court, it would be fine. The only one doing the CYA dance here is DT because they have rules and are obligated to apply them across the board.

The other choices are write to DT, waste time trying to get the system changed or just stop using these models and trying to sell these photos. I think it's easier to play by the agency rules, fill in the blanks and get on with it.

« Reply #10 on: November 09, 2008, 22:17 »
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Besides all this, DT is dead. Very confusing site, and I notice more and more bigger portfolios I have been tracking are closing.

I just leave my stuff there because the $5 or so a month might add up to something one day.

Dead site. For me anyway.

« Reply #11 on: November 10, 2008, 00:28 »
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Well, I might list the address like this:
Model Name, P.O.Box 1234, (155 Main St *Physical address of post office that handles the mail for this PO box* ) City State Zip+4.
Putting the address of the post office will guarantee they will get a hold of it, and it will not go to dead letter.
Putting in just any phone number is false, and I would never do that. I've listed contact numbers in that field when no other was available, even if that number is to the general store. It's the contact number, it's how I'd have to get a hold of them.

Definitely contact them, they can help you figure out the whole mess. 

@ Litifeta, I haven't seen you praise a site yet.  Are there any sites you do well at?

« Reply #12 on: November 10, 2008, 00:36 »
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No RGebbie. None. Heaps of promises in their advertising but few can deliver.

dbvirago

« Reply #13 on: November 10, 2008, 06:56 »
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DT is very confusing on their MRs. I use the same MRs for every site and DT is the only ones that reject. As you said, I frequently get images of the same model in the same batch both accepted and rejected for MR.

« Reply #14 on: November 10, 2008, 19:25 »
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I gave up on waiting for support to email me back and I called them. I pointed out that both the physical and mailing address are on the release, which is the legal way to list the address on contracts. She told me to resubmit the images and make a note to the reviewer that the address is fine.

I also asked about getting my 20% acceptance rate changed so that I could upload more than 5 images a day since the issue was due to their mistake. She took my user name but mentioned that it was doubtful that anything could be done. What I didn't realize was how cumbersome the resubmit process is.

I'm beginning to think it will be easier to just forget using the resubmit and I'll upload the images fresh making a note about the releases.


 

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