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Author Topic: You would think...  (Read 2829 times)

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ethan

« on: March 19, 2014, 04:34 »
0
if your business relied completely on having a reliable website you'd make every effort to make sure it worked. A couple of days ago iS was down for over 8 hours and today DT has been down for over an hour. Customers nowadays don't hang around and wait they simply go somewhere else. I work with a design agency and they have multiple accounts at various libraries and simply switch to download.

This must really hurt exclusives.



« Reply #1 on: March 19, 2014, 05:18 »
+7
It hurts all of us....and reinforces the impression of some buyers that microstock providers are makeshift cloud setups put together with rubber bands and gaffer tape, maintained by someone called Norman who still lives with his mum.




« Reply #2 on: March 19, 2014, 09:02 »
+1
It hurts all of us....and reinforces the impression of some buyers that microstock providers are makeshift cloud setups put together with rubber bands and gaffer tape, maintained by someone called Norman who still lives with his mum.

The sites have become to large to be stable.  I always admired Dreamstime for keeping the numbers lower than the rest of the sites.  Unfortunately they succumbed to the "we have the highest number of images" pressure and started accepting more images this year.

Lets hope they invest in their site as problems grow, unlike the two largest sites which "are makeshift cloud setups put together with rubber bands and gaffer tape, maintained by someone called Norman who still lives with his mum." 

« Reply #3 on: March 19, 2014, 09:18 »
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It is up again

ethan

« Reply #4 on: March 19, 2014, 12:53 »
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DT comes back on line almost 12 hours after being off (with no explanation given on the site) and now DP has gone down.

This is becoming contagious :(

lisafx

« Reply #5 on: March 19, 2014, 12:56 »
+3
In all fairness, Istock goes down all the time.  This is the first time I can remember DT having any down time in years.   They are one of the most reliable sites.  It isn't really a fair comparison. 

« Reply #6 on: March 19, 2014, 15:58 »
0
In all fairness, Istock goes down all the time.  This is the first time I can remember DT having any down time in years.   They are one of the most reliable sites.  It isn't really a fair comparison.

I would agree with that, I do think they are one of the most reliable and bug free sites.

« Reply #7 on: March 19, 2014, 20:23 »
0
Customers nowadays don't hang around and wait they simply go somewhere else. I work with a design agency and they have multiple accounts at various libraries and simply switch to download.


Do they? They have taken years to leak away from istock, I don't think customers that are comfortable where they are are in any rush to move away and look for a new agency, learn a new search and buying process etc.

It's true according to surveys that more than 50% of professional designers buy from more than one account, and if a site is down they will buy elsewhere if they can't wait, but you can bet that they will be back to their favorite (and familiar) once it is back up.

unless they find the alternative site they try is better.

Twitters' woes in 2008 (ish?) were a good example of stickyness, people were MORE than accommodating of the site being up and down for months. They only leave when they find something better that is worth the effort to change.

ethan

« Reply #8 on: March 21, 2014, 05:31 »
+1
Twice in a week?

This is becoming habit forming   :(

« Reply #9 on: March 21, 2014, 05:46 »
+3
Norman, their IT manager, is probably still munching through the boiled egg sandwiches his mum made for him.

Norman? Hop to it lad. Come on. Chop. Chop.

ethan

« Reply #10 on: March 21, 2014, 06:45 »
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Hmmm.

Wonder if his mum ever puts a little bit of cress in his sandwiches.

Bet he goes to work with a satchel.

Goofy

« Reply #11 on: March 21, 2014, 08:28 »
0
They are down again!

« Reply #12 on: March 21, 2014, 08:49 »
+1
It seems to be the fashionable thing for stock sites to do this month.

« Reply #13 on: March 21, 2014, 10:30 »
+1
My impression of DT is that they have an IT department that needs things to keep themselves busy.  So they come up with "cool" new features like sorting the stock by camera model.

Like what customer gives a #%% about that?  Did a customer ask for it?  Have they ever talked to their customers?


« Reply #14 on: March 21, 2014, 11:28 »
+1
My impression of DT is that they have an IT department that needs things to keep themselves busy.  So they come up with "cool" new features like sorting the stock by camera model.

Like what customer gives a #%% about that?  Did a customer ask for it?  Have they ever talked to their customers?

With the increasing penetration of camera phones into the market there may be buyers who would want to avoid some camera models.


 

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