Just completed the survey.
I love everything about Adobe except the hunter killer algo that closes accounts without warning if criminals abuse my account for fraud.
There is no way I can protect myself from this and it puts a great strain on my relationship with Adobe.
Please consider having a real helpline for experienced producers who really depend on the income from Adobe to pay our bills.
eta
Other suggestion
Please consider raising royalties for Video. There is a lot of very good exclusive content considering to move.
Video is a much smaller part of sales than images, so I am assuming the additional cost would be more than balanced by attracting some of the best video content available. And loyal customers that will follow
35% is good, I knowbut just imagine the effect it would have if Adobe now pays out 40%...in light of the other place cutting down hard...
Or add another level of 40% if a contributor reaches a total 10 000 dollars in video sales. (not yearly, total)
Something to look forward to if you are a low level beginner and a reliable income for the pros.
Good video production is very expensive.
You will make it up in the volume of fresh new loyal customers
eta2
Please consider also a lifetime bonus when a producer reaches 100k in royalties (or 50K). Maybe another 3%, 5%?
It would be something longterm to look forward to and really make it clear Adobe is determined to be our reliable partner for many years to come.
The more a producer specializes on Adobe, the better and more targeted the content will be.
It should be something reasonable a single artist can reach after 15-20 years. Sort of a retirement incentive.