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Author Topic: Currency change for Adobe Stock account ( to US Dollars )  (Read 21217 times)

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« Reply #125 on: March 03, 2023, 03:07 »
+6
A quick note to confirm the last few questions...

Due to the current conversion to USD, a withdrawal is temporarily not possible.
As of Friday, March 3, the payout will be possible again.

Future payouts will be processed in US Dollars.

Thank you,

Mat Hayward


thieves.

? Bizare comment... a US company pays you in US $ for you to convert into your own currency at the official exchange rate and you call them thieves?


...while the same US company charges its EU customers in a higher price.

It's a bit sad to see how fiercly you are defending Adobe's latest actions, just because you and a very few people from one single country profit from it, when you very well know that in the whole sheme it means Adobe pays out much less of what it gets from customers to its contributors and this is just a sheme to maximaze profit on the backs of contributors.


« Reply #126 on: March 03, 2023, 03:16 »
+4
A quick note to confirm the last few questions...

Due to the current conversion to USD, a withdrawal is temporarily not possible.
As of Friday, March 3, the payout will be possible again.

Future payouts will be processed in US Dollars.

Thank you,

Mat Hayward


thieves.

? Bizare comment... a US company pays you in US $ for you to convert into your own currency at the official exchange rate and you call them thieves?


...while the same US company charges its EU customers in a higher price.

It's a bit sad to see how fiercly you are defending Adobe's latest actions, just because you and a very few people from one single country profit from it, when you very well know that in the whole sheme it means Adobe pays out much less of what it gets from customers to its contributors and this is just a sheme to maximaze profit on the backs of contributors.

And the same company gives away its software to contributors for free with only 250 downloads in a year! Hardly the action of thives.

The people paying for the software are unlikely to be contributors... and if they are, most likely using some other software that is cheaper as they're not making as much money from it.

What grinds me here (rather than defending AS), is the entitlement of some people that their $ should continue to be worth more than a $ is worth back in the US... Imagine if the rest of the worlds Euros were worth more than yours?!?

In business, export import, which effectively is what we are working in... exporting images to a US agency, you have to deal with currency exchange rates. Every other import/export business in the world lives by the exchange rate and the fees they're charged by the bank.

So, this is less about defending AS and more about questioning the self-entitlement of some who think they're above the system.

« Reply #127 on: March 03, 2023, 03:42 »
+3

thieves.

? Bizare comment... a US company pays you in US $ for you to convert into your own currency at the official exchange rate and you call them thieves?


...while the same US company charges its EU customers in a higher price.

It's a bit sad to see how fiercly you are defending Adobe's latest actions, just because you and a very few people from one single country profit from it, when you very well know that in the whole sheme it means Adobe pays out much less of what it gets from customers to its contributors and this is just a sheme to maximaze profit on the backs of contributors.

And the same company gives away its software to contributors for free with only 250 downloads in a year! Hardly the action of thives.

The people paying for the software are unlikely to be contributors... and if they are, most likely using some other software that is cheaper as they're not making as much money from it.

What grinds me here (rather than defending AS), is the entitlement of some people that their $ should continue to be worth more than a $ is worth back in the US... Imagine if the rest of the worlds Euros were worth more than yours?!?

In business, export import, which effectively is what we are working in... exporting images to a US agency, you have to deal with currency exchange rates. Every other import/export business in the world lives by the exchange rate and the fees they're charged by the bank.

So, this is less about defending AS and more about questioning the self-entitlement of some who think they're above the system.

I am contributor and I am buying Adobe's software, I guess I am not the only one. As a buyer, I am disappointed in their policies in many ways, but that's another story.

Regarding currency change, although it was in our eurozone favor until now, I always found weird FT/AS 1= 1 calculation instead of using normal exchange rate. And now, I think no one would complain if they announced that from now on official exchange rate will be used. They are already dealing with different currencies because of software so I don't believe either that this change will simplify their accounting.
« Last Edit: March 03, 2023, 03:55 by Lina »

« Reply #128 on: March 03, 2023, 03:55 »
0
A quick note to confirm the last few questions...

Due to the current conversion to USD, a withdrawal is temporarily not possible.
As of Friday, March 3, the payout will be possible again.

Future payouts will be processed in US Dollars.

Thank you,

Mat Hayward


thieves.

? Bizare comment... a US company pays you in US $ for you to convert into your own currency at the official exchange rate and you call them thieves?


...while the same US company charges its EU customers in a higher price.

It's a bit sad to see how fiercly you are defending Adobe's latest actions, just because you and a very few people from one single country profit from it, when you very well know that in the whole sheme it means Adobe pays out much less of what it gets from customers to its contributors and this is just a sheme to maximaze profit on the backs of contributors.

And the same company gives away its software to contributors for free with only 250 downloads in a year! Hardly the action of thives.

The people paying for the software are unlikely to be contributors... and if they are, most likely using some other software that is cheaper as they're not making as much money from it.

What grinds me here (rather than defending AS), is the entitlement of some people that their $ should continue to be worth more than a $ is worth back in the US... Imagine if the rest of the worlds Euros were worth more than yours?!?

In business, export import, which effectively is what we are working in... exporting images to a US agency, you have to deal with currency exchange rates. Every other import/export business in the world lives by the exchange rate and the fees they're charged by the bank.

So, this is less about defending AS and more about questioning the self-entitlement of some who think they're above the system.

I am contributor and I am buying Adobe's software, I guess I am not the only one. As a buyer, I am disappointed in their policies in many ways, but that's another story.

Regarding currency change, although it was in our eurozone favor until now, I always found weird FT/AS 1= 1 calculation instead of using normal exchange rate. And now, I think no one would complain if they announced that from now official exchange rate will be used. They are already dealing with different currencies because of software so I don't believe either that this change will simplify their accounting.

Not Just AS but I'd rather see the option to buy goods in the local currency of the company. That way I'd receive a charge from the bank for the conversion less a fee. It would make a load of goods cheaper to people in the UK/EU when buying from the US etc. And, to be fair, the other way round as well. I know of a lot of high end gear made in the UK costs a lot more than the exchange rate in the US.

Companies with physical items have the excuse that they charge extra due to logistics, getting the items to your door etc but with non physical goods that can be downloaded over the internet, parity exchange rates whether it's the Euro or doesn't stack up as easily. There maybe additional costs involved but I'd imagine they're making extra from some non US citizens with their software.

That said, market value is determined by its users as well. If people weren't happy about it they could go elsewhere and if enough do then it may bring down the price. For me, even if I wasn't getting it for free I'd still pay for the software as the difference in exchange rates is very small indeed compared to the benefits gained from the use of the software. I work faster with their software and time is. money and as such, that difference melts away within an hour or two.
« Last Edit: March 03, 2023, 03:59 by HalfFull »

« Reply #129 on: March 03, 2023, 04:05 »
0
A quick note to confirm the last few questions...

Due to the current conversion to USD, a withdrawal is temporarily not possible.
As of Friday, March 3, the payout will be possible again.

Future payouts will be processed in US Dollars.

Thank you,

Mat Hayward


thieves.

? Bizare comment... a US company pays you in US $ for you to convert into your own currency at the official exchange rate and you call them thieves?

I appreciate you maybe disappointed that you're no longer get more than the official exchange rate (some of us were getting a lot less than the official rate) but rather than call them thieves (which is inaccurate) maybe a thank you for all those years they paid you more than they had too?

adobe isn"t canadian??
by the way thr point is why they convert euro to 1 dollar credit when an 1euro exchange to 1.06$?
« Last Edit: March 03, 2023, 04:07 by Visualab »

« Reply #130 on: March 03, 2023, 04:14 »
0
I will not compare euro and us, I did not know that some got payed in dollars. I will share my experience. I lost 4 euros in the blink of an eye due to change( and the losing sum will be about 30-50 euros in the end of the month) That`s why I feel mugged.

« Reply #131 on: March 03, 2023, 04:25 »
+1
Not Just AS but I'd rather see the option to buy goods in the local currency of the company. That way I'd receive a charge from the bank for the conversion less a fee. It would make a load of goods cheaper to people in the UK/EU when buying from the US etc. And, to be fair, the other way round as well. I know of a lot of high end gear made in the UK costs a lot more than the exchange rate in the US.

Companies with physical items have the excuse that they charge extra due to logistics, getting the items to your door etc but with non physical goods that can be downloaded over the internet, parity exchange rates whether it's the Euro or doesn't stack up as easily. There maybe additional costs involved but I'd imagine they're making extra from some non US citizens with their software.

That said, market value is determined by its users as well. If people weren't happy about it they could go elsewhere and if enough do then it may bring down the price. For me, even if I wasn't getting it for free I'd still pay for the software as the difference in exchange rates is very small indeed compared to the benefits gained from the use of the software. I work faster with their software and time is. money and as such, that difference melts away within an hour or two.

Yep, we finally agree on something. :) Yes, there is not much excuse for higher prices of downloaded goods because costs can't be so much different but often companies raise prices for non-US customers. Although in EU countries is VAT usually added and I don't know if some tax is included in USA prices so it's hard to compare.

Going elsewhere from Adobe's software is sadly not so easy. It is "industry standard" so other clients and designers are using their software, competition softwares are only partially compatible or not at all. So if someone is exchanging lot of files with clients, it is simply not possible to use something else.

« Reply #132 on: March 03, 2023, 04:26 »
0
A quick note to confirm the last few questions...

Due to the current conversion to USD, a withdrawal is temporarily not possible.
As of Friday, March 3, the payout will be possible again.

Future payouts will be processed in US Dollars.

Thank you,

Mat Hayward


thieves.

? Bizare comment... a US company pays you in US $ for you to convert into your own currency at the official exchange rate and you call them thieves?

I appreciate you maybe disappointed that you're no longer get more than the official exchange rate (some of us were getting a lot less than the official rate) but rather than call them thieves (which is inaccurate) maybe a thank you for all those years they paid you more than they had too?

adobe isn"t canadian??
by the way thr point is why they convert euro to 1 dollar credit when an 1euro exchange to 1.06$?

Adobe headquarters are in California.

You're mixing the cost to the customer with the contributor exchange rate which is not possible to do. How many customers that download your images paid in euros compared to the US$, compared to the Yen or the .

As you'll see above, I think they do score from the exchange rates the customers pay. But, why should that extra money only go to the people of the EU? The extra they're making isn't going to people who are paid in $ and certainly not as we we were being short changed for quite a while now... no, that extra was only going to those who were receiving more than the exchange rate. The EU being one of the biggest beneficiaries.

There is no way to fairly split that extra amount to all contributors, impossible to manage and the only fair way to Pay contributors is in $ and then use the exchange rate to make sure everyone gets the correct amount.

The issue around the charges to customers is a separate thing and could be better, the costs should track the exchange rates more.

That said, if you're signing up to a large subs package today based on todays rate, then by the end of the year the rate will be different but they'll still be paying the same amount. AS maybe up, but also could be down a lot. If we follow the wish for payments made by clients to be exact (track the exchange rate), then don't be surprised if the amounts you receive for each download will also jump up and down a lot as the amounts the customers pay changes. No, it would be way to complex. Easier to pick an amount that gives headroom to cover these potential costs. Some years they'll win, others they'll lose but contributors don't see that fluctuation. Same with the software, the cost for non $ purchases has to wether any potential fluctuations.

People seem to see the issue as black and white but it isn't. There's a whole lot of grey in there.
« Last Edit: March 03, 2023, 04:41 by HalfFull »

« Reply #133 on: March 03, 2023, 04:26 »
+1
I wanted to see things from customer side.

Extended license for a same file is proposed for:
63.99 for EU customer
$79.99 for US customer
???
I am surprised. I did not expect this, why this?
AS Exchange rate at about 1.25  ;)
« Last Edit: March 03, 2023, 04:32 by DiscreetDuck »

« Reply #134 on: March 03, 2023, 04:33 »
+1
Not Just AS but I'd rather see the option to buy goods in the local currency of the company. That way I'd receive a charge from the bank for the conversion less a fee. It would make a load of goods cheaper to people in the UK/EU when buying from the US etc. And, to be fair, the other way round as well. I know of a lot of high end gear made in the UK costs a lot more than the exchange rate in the US.

Companies with physical items have the excuse that they charge extra due to logistics, getting the items to your door etc but with non physical goods that can be downloaded over the internet, parity exchange rates whether it's the Euro or doesn't stack up as easily. There maybe additional costs involved but I'd imagine they're making extra from some non US citizens with their software.

That said, market value is determined by its users as well. If people weren't happy about it they could go elsewhere and if enough do then it may bring down the price. For me, even if I wasn't getting it for free I'd still pay for the software as the difference in exchange rates is very small indeed compared to the benefits gained from the use of the software. I work faster with their software and time is. money and as such, that difference melts away within an hour or two.

Yep, we finally agree on something. :) Yes, there is not much excuse for higher prices of downloaded goods because costs can't be so much different but often companies raise prices for non-US customers. Although in EU countries is VAT usually added and I don't know if some tax is included in USA prices so it's hard to compare.

Going elsewhere from Adobe's software is sadly not so easy. It is "industry standard" so other clients and designers are using their software, competition softwares are only partially compatible or not at all. So if someone is exchanging lot of files with clients, it is simply not possible to use something else.

Lol... the world is full of differing opinions, we just need to be able to talk to each other about them without fear of feeling silly because we think differently or fear being cancelled. It's what we used to call debates, hear different points of view and learn from each other. Anyway, it's the differences that make life interesting... it would be dull if we all thought, looked and behaved the same  :)

« Reply #135 on: March 03, 2023, 07:41 »
0
Could one of you US Americans please check what a 5 credit pack would cost you?

Here in Germany we pay 39.95 Euros excluding VAT.

« Reply #136 on: March 03, 2023, 08:37 »
0
Didn't you get CC for free?

1 package yes.

I currently still pay for others.

And the same in the future as i missed out on full CC by ~100 downloads.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #137 on: March 03, 2023, 12:59 »
0
Could one of you US Americans please check what a 5 credit pack would cost you?

Here in Germany we pay 39.95 Euros excluding VAT.

$49.95


« Reply #138 on: March 03, 2023, 16:22 »
+2
A quick note to confirm the last few questions...

Due to the current conversion to USD, a withdrawal is temporarily not possible.
As of Friday, March 3, the payout will be possible again.

Future payouts will be processed in US Dollars.

Thank you,

Mat Hayward


thieves.

? Bizare comment... a US company pays you in US $ for you to convert into your own currency at the official exchange rate and you call them thieves?


...while the same US company charges its EU customers in a higher price.

It's a bit sad to see how fiercly you are defending Adobe's latest actions, just because you and a very few people from one single country profit from it, when you very well know that in the whole sheme it means Adobe pays out much less of what it gets from customers to its contributors and this is just a sheme to maximaze profit on the backs of contributors.
Did anyone check if the taxes are included in both euro and $ prices?
Usually, EU taxes are included in the listed price, while in the US, taxes are added during checkout.

Moreover has anyone checked how much of the EU price is made of taxes? Not just VAT (usually higher than the US sales tax), but also import taxes or similar?

Obviously, the higher EU taxation cannot be blamed on AS.

And again, I expect that a large majority of contributors complaining about the price for Adobe apps in euros are already getting them for free, so this is a moot point, anyway.
« Last Edit: March 03, 2023, 16:27 by Zero Talent »

« Reply #139 on: March 03, 2023, 17:27 »
0
Could one of you US Americans please check what a 5 credit pack would cost you?

Here in Germany we pay 39.95 Euros excluding VAT.

$49.95

Thank you for the Information, Pete! Does that include VAT?

« Reply #140 on: March 03, 2023, 18:45 »
0
Could one of you US Americans please check what a 5 credit pack would cost you?

Here in Germany we pay 39.95 Euros excluding VAT.

$49.95

Thank you for the Information, Pete! Does that include VAT?

This price is before tax.
I didn't press buy, but in my case, before going to the final checkout, I see 0% taxes.

(btw, there is no VAT in the US, but a sale tax)
« Last Edit: March 04, 2023, 05:58 by Zero Talent »

« Reply #141 on: March 03, 2023, 19:04 »
0
The people paying for the software are unlikely to be contributors... and if they are, most likely using some other software that is cheaper as they're not making as much money from it.

I think most contributors use Adobe CC to some extent, actually. Most contributors (like me) do microstock part-time but use Adobe CC for other types of work (video editing, animation, photography, illustration, music/sound design...)

« Reply #142 on: March 03, 2023, 19:48 »
0
Didn't you get CC for free?

1 package yes.

I currently still pay for others.

And the same in the future as i missed out on full CC by ~100 downloads.

So you still get a discount that's more than the euro/dollar price difference, even when we take taxation in consideration.  ;)
You have no reason to complain about thier app prices.
In fact, Adobe is doing you a favor!  ;D
« Last Edit: March 03, 2023, 20:08 by Zero Talent »

« Reply #143 on: March 04, 2023, 01:04 »
0
The people paying for the software are unlikely to be contributors... and if they are, most likely using some other software that is cheaper as they're not making as much money from it.

I think most contributors use Adobe CC to some extent, actually. Most contributors (like me) do microstock part-time but use Adobe CC for other types of work (video editing, animation, photography, illustration, music/sound design...)

And most pass the low minimum of 250 dls per year to receive free software. Thats why I said that people paying for the software are unlikely to be contributors.

« Reply #144 on: March 04, 2023, 02:16 »
0
The people paying for the software are unlikely to be contributors... and if they are, most likely using some other software that is cheaper as they're not making as much money from it.

I think most contributors use Adobe CC to some extent, actually. Most contributors (like me) do microstock part-time but use Adobe CC for other types of work (video editing, animation, photography, illustration, music/sound design...)

And most pass the low minimum of 250 dls per year to receive free software. Thats why I said that people paying for the software are unlikely to be contributors.
Amazing.... as if we would complain if we were not paying for software.

« Reply #145 on: March 05, 2023, 06:18 »
+1
The people paying for the software are unlikely to be contributors... and if they are, most likely using some other software that is cheaper as they're not making as much money from it.

I think most contributors use Adobe CC to some extent, actually. Most contributors (like me) do microstock part-time but use Adobe CC for other types of work (video editing, animation, photography, illustration, music/sound design...)

And most pass the low minimum of 250 dls per year to receive free software. Thats why I said that people paying for the software are unlikely to be contributors.

But the free software @ 250 dls consists of only Photoshop and Lightroom, video editors and illustrators need more apps which have to be paid for if they don't meet the requirements for the free All Apps plan.

Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #146 on: March 06, 2023, 12:56 »
0
Could one of you US Americans please check what a 5 credit pack would cost you?

Here in Germany we pay 39.95 Euros excluding VAT.

$49.95

Thank you for the Information, Pete! Does that include VAT?

There's no VAT in the US. (yes I see the answer) We have individual states charging taxes. I'm in Wisconsin it's 5% but there are local county taxes in some counties. If I sell something to someone, I'll use CA for an example, using eBay, the state of WI collects the 5% tax.

The San Jose sales tax rate is 9.375%


Uncle Pete

  • Great Place by a Great Lake - My Home Port
« Reply #147 on: March 06, 2023, 13:03 »
0
The people paying for the software are unlikely to be contributors... and if they are, most likely using some other software that is cheaper as they're not making as much money from it.

I think most contributors use Adobe CC to some extent, actually. Most contributors (like me) do microstock part-time but use Adobe CC for other types of work (video editing, animation, photography, illustration, music/sound design...)

And most pass the low minimum of 250 dls per year to receive free software. Thats why I said that people paying for the software are unlikely to be contributors.

I own stand along versions of Adobe software. I just took the free CC because I felt that allowing it to expire without doing anything, was a waste? Maybe I'll use Photoshop or Lightroom or whatever all the others are that are included, some day?

The Creative Cloud Photography plan includes the following apps:

    Adobe Photoshop, and Photoshop on iPad
    Adobe Photoshop Lightroom on desktop, mobile, and the web
    Adobe Photoshop Lightroom Classic
    Adobe Portfolio
    Adobe Bridge
    20 GB cloud storage

Oh I did use Bridge for adding metadata to EPS files. But it's free and I'd already have it anyway.

How and why do people find something wrong, with being given free software to use, while they would already be working stock without it? It's FREE!

OM

« Reply #148 on: March 06, 2023, 16:42 »
0
Maybe you are right.

In my view, however, the wording should have read as follows:

If you wish to request a last payout in your current currency...

Absolutely, Wilm. When I first read the announcement I thought, as you did, that I could continue in GBP as long as I indicated that before 28th February. When I re-read it I realised that what was meant was, "Your last and final payment in your current currency (GBP in my case) must be requested before 28th February. After that date payment will always be in USD." So, as you correctly said, it would have been clearer had they used 'last' payout.

As the conversion rate to USD from GBP at the time was marginally favourable, I left my GBP balance on 28th Feb to be converted into USD. I have to convert both (Paypal) USD and GBP to Euro anyway as I live in NL. Since my last expensive experience with buying an Elinchrom battery in UK (sold out in NL), I know that I shall never buy anything costing more than a couple of pounds from the UK again. I paid 300 incl VAT on the item + 10 postage...seemed reasonable at the time but then UPS also sends a bill for handling and import duties with BTW which add more than a third of the original price! Not doing that again...forgotten about Brexit!

« Reply #149 on: March 08, 2023, 12:02 »
+2
So thanks to Adobe :-\  I'm now looking into using Wise to cut down on the USD -> Euro Paypal conversion fees. But from what I understood, if you are located in Europe you need to have a business Wise account to be able to withdraw from Paypal in USD, so you can take advantage of the free PayPal->Wise transfer in USD and a "cheap" conversion from USD to Euro within Wise. And you have to pay 50 Euro to open that business account. Is anyone here who already done that? Is it worth the 50 Euro? Or is it better to use Payoneer with their 2% conversion fee?


 

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