Author Topic: FOTOLIA account blocked without any reason NO clue as to why (Read 25030 times)

muro · « **on:** February 15, 2016, 08:10 »

FOTOLIA account blocked without any reason NO clue as to why

I have a portfolio with more than 27,000 photos and work for them for over 10 years.
do not respond to emails.

KnowYourOnions · « **Reply #1 on:** February 15, 2016, 08:15 »

Call them - +44 (0) 8009 170 886

muro · « **Reply #2 on:** February 15, 2016, 08:22 »

I am registered in french fotolia.fr I tried calling the number 0805542609 does not work.

Lana · « **Reply #3 on:** February 15, 2016, 08:33 »

Could be some of the worst contributors nightmare, hope your portfolio will be unblocked and it's some kind of glitch!

Justanotherphotographer · « **Reply #4 on:** February 15, 2016, 11:04 »

What a total nightmare.

They didn't even let you know? Did they give you hint? is it copyright related?

Is your work still up there or on other sites?

Anyka · « **Reply #5 on:** February 15, 2016, 11:23 »

Are your images still for sale at Fotolia?

Justanotherphotographer · « **Reply #6 on:** February 15, 2016, 11:24 »

Are you Muro on Fotolia? The portfolio is still there but I don't know if you can actually buy the images. That portfolio looks perfectly legit to me. Nothing obvious and looks consistent in style.

If they said nothing could it be just a technical glitch? Could you have been hacked?

ETA the only other thing I can think of is are those few vector traces from your own photos?

Justanotherphotographer · « **Reply #7 on:** February 15, 2016, 11:30 »

ETA, I believe the vector traces are of the photographer's own work.

sharpshot · « **Reply #8 on:** February 15, 2016, 11:35 »

Justanotherphotographer · « **Reply #9 on:** February 15, 2016, 11:36 »

sorry edited my post before I saw yours. I couldn't find the same photo but I am pretty sure it is the same guy.

Nica · « **Reply #10 on:** February 15, 2016, 13:34 »

.... resolved

muro · « **Reply #11 on:** February 15, 2016, 13:38 »

i have reason from fotolia my account is blocked because "I'm a spammer"
I sent similar photos submit for approval = spammer

Jo Ann Snover · « **Reply #12 on:** February 15, 2016, 14:14 »

Quote from: muro on February 15, 2016, 13:38

i have reason from fotolia my account is blocked because "I'm a spammer"
I sent similar photos submit for approval = spammer

Without knowing anything about your portfolio, if you have been with them for a decade and they suspend your account with no notice or warning, that seems really harsh. Doesn't a decade of being a contributor in good standing count for anything?

Have they given you any past warnings about submitting too many images that in their opinion are too similar to one another?

etudiante_rapide · « **Reply #13 on:** February 15, 2016, 14:29 »

Quote from: muro on February 15, 2016, 08:10

FOTOLIA account blocked without any reason NO clue as to why
I have a portfolio with more than 27,000 photos and work for them for over 10 years.
do not respond to emails.

here's the good news...

read my lips...

shutterstock. spammers welcome. just read the other thread on ss here re spammers
they love spammers, esp if it is marijuana , apples, tomato,etc..

Justanotherphotographer · « **Reply #14 on:** February 15, 2016, 14:42 »

Weird . The portfolio didn't look spammy to me at first glance.

Fairplay · « **Reply #15 on:** February 15, 2016, 15:16 »

These images are the same: 101848929, 101849124, 102031978, 102032155, 102032162

Microstockphoto · « **Reply #16 on:** February 15, 2016, 16:01 »

same old story here, someone comes here for help and ends up being vilified. 5 similar images out of 27k. smh

Anyka · « **Reply #17 on:** February 15, 2016, 16:31 »

Quote from: Jo Ann Snover on February 15, 2016, 14:14

Quote from: muro on February 15, 2016, 13:38
i have reason from fotolia my account is blocked because "I'm a spammer"
I sent similar photos submit for approval = spammer
Without knowing anything about your portfolio, if you have been with them for a decade and they suspend your account with no notice or warning, that seems really harsh. Doesn't a decade of being a contributor in good standing count for anything?

No Jo Ann, I was with Fotolia for 8 years with 7000 images, and I did not get a warning/notice - not even an explanation.

marthamarks · « **Reply #18 on:** February 15, 2016, 16:34 »

Quote from: Anyka on February 15, 2016, 16:31

No Jo Ann, I was with Fotolia for 8 years with 7000 images, and I did not get a warning/notice - not even an explanation.

Geez. That's scary. Really? You never learned what made them cut you out?

ETA: Maybe Mat could stop by and give us a bit of insight?

Lana · « **Reply #19 on:** February 15, 2016, 16:37 »

Quote from: muro on February 15, 2016, 13:38

i have reason from fotolia my account is blocked because "I'm a spammer"
I sent similar photos submit for approval = spammer

Are they giving you any chance to reason with them? Like delete content that is similar or anything?
It's a decade of work and I bet they benefitted just alright from your huge portfolio, not fair...

Anyka · « **Reply #20 on:** February 15, 2016, 16:39 »

Quote from: marthamarks on February 15, 2016, 16:34

Quote from: Anyka on February 15, 2016, 16:31
No Jo Ann, I was with Fotolia for 8 years with 7000 images, and I did not get a warning/notice - not even an explanation.

Geez. That's scary. Really? You never learned what made them cut you out?

ETA: Maybe Mat could stop by and give us a bit of insight?

No need, it was during the DPC start-up, and I was one of the contributors they "let go" during the protest.

Jo Ann Snover · « **Reply #21 on:** February 15, 2016, 16:49 »

I realize Fotolia had many times shut down contributors over activity they weren't happy with - generally trying to improve terms for contributors. It is a huge surprise that a few duplicate images gets a whole portfolio shut down without warning.

Without more details, that seems to be a completely disproportionate reaction to a small and easily remedied infraction. Perhaps Mat could look into this and explain?

These types of random account closures should concern us all (not me directly as Fotolia refused to allow me to return - I asked) as people's livelihoods are just cut off with no explanation or recourse. It wasn't you this time, but with no process to protect contributors from arbitrary (as possibly just mistaken) actions, it could very well be next time.

r2d2 · « **Reply #22 on:** February 15, 2016, 17:08 »

Quote from: Jo Ann Snover on February 15, 2016, 16:49

I realize Fotolia had many times shut down contributors over activity they weren't happy with - generally trying to improve terms for contributors. It is a huge surprise that a few duplicate images gets a whole portfolio shut down without warning.

Without more details, that seems to be a completely disproportionate reaction to a small and easily remedied infraction. Perhaps Mat could look into this and explain?

These types of random account closures should concern us all (not me directly as Fotolia refused to allow me to return - I asked) as people's livelihoods are just cut off with no explanation or recourse. It wasn't you this time, but with no process to protect contributors from arbitrary (as possibly just mistaken) actions, it could very well be next time.

And again we need "unity".
A foundation with a fond to pay lawyers that enforce contributors interests.

anathaya · « **Reply #23 on:** February 15, 2016, 20:31 »

Quote from: marthamarks on February 15, 2016, 16:34

ETA: Maybe Mat could stop by and give us a bit of insight?

Yeah, it's great if he can give some explanations. It's totally unacceptable to do this without any warnings.

Mantis · « **Reply #24 on:** February 15, 2016, 21:24 »

Quote from: anathaya on February 15, 2016, 20:31

Quote from: marthamarks on February 15, 2016, 16:34
ETA: Maybe Mat could stop by and give us a bit of insight?
Yeah, it's great if he can give some explanations. It's totally unacceptable to do this without any warnings.

That's the FOTOLIA way. Although Adobe owns them, clearly Adobe does not mind their idiotic policy and the way they treat contributors. Allowing the OLEG minions to keep running the joint tells me that Adobe really only cares about integrating the images into their products and far less about the substandard people, systems and infrastructure of FT itself. Mat simply cannot explain away the stupidity and arrogance of "the chad, for example, who makes and supports these policies.

I am so glad to be rid of these hacks.

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Author Topic: FOTOLIA account blocked without any reason NO clue as to why (Read 25030 times)

muro

KnowYourOnions

muro

Lana

Justanotherphotographer

Anyka

Justanotherphotographer

Justanotherphotographer

sharpshot

Justanotherphotographer

Nica

muro

Jo Ann Snover

etudiante_rapide

Justanotherphotographer

Fairplay

Microstockphoto

Anyka

marthamarks

Lana

Anyka

Jo Ann Snover

r2d2

anathaya

Mantis

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