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Author Topic: Great sales day - should I be worried?  (Read 1992 times)

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« on: April 18, 2024, 16:26 »
+1
I've read a lot recently about people getting their accounts suspended for 'irregular sales activity', so it's actually made me worry that a great sales day could end badly.

I've had a large series of images downloaded and, although this has happened before on other sites, it's the first time it's happened to this extent on Adobe.

I'm assuming the sales are legitimate, and I'm not looking to suddenly cash out the earnings, but should I be reporting this to someone just in case? Maybe @MatHayward could advise if there is anything I need to do?


« Reply #1 on: April 19, 2024, 01:50 »
+4
but should I be reporting this to someone just in case?

Wasn't there actually a case here recently where a contributor noticed suspicious activitis, reported it to Adobe and then got his account banned? Considering this, reporting the issue to Adobe seems like a risk.

« Reply #2 on: April 19, 2024, 03:01 »
+1
but should I be reporting this to someone just in case?

Wasn't there actually a case here recently where a contributor noticed suspicious activitis, reported it to Adobe and then got his account banned? Considering this, reporting the issue to Adobe seems like a risk.

Thanks for your input, and you may well be right.

I've read some real horror stories on here over the last several months but, as we only have a somewhat one-sided account of events, I've no idea of whether any action taken by Adobe has been heavy handed or not. I certainly can't afford to lose my account, or even risk it being suspended pending an investigation, which is why I thought reporting and preempting a problem might be advisable.

From what you say, it seems that I am potentially at risk either way. I guess I will wait and see what happens next, and hope that the purchases are from a legitimate customer.

« Reply #3 on: April 19, 2024, 05:02 »
+2
yesterday was a strong day for me too,you have nothing to worry about.

a few months ago I also had a spectacular day where I sold practically every kind of content in a few hours,I think these are normal fluctuations in Adobe's sales system,occasionally even for a few hours or just a day,your portfolio can be highlighted,and you start selling a lot more than usual.

when it happened to me I sold 30 times more in one day than usual,but I didn't worry in the slightest,because I know I didn't do anything wrong.

I'm glad it happened to you,because in my opinion it means it will happen to me too again! :D

« Reply #4 on: April 19, 2024, 05:38 »
+2
yesterday was a strong day for me too,you have nothing to worry about.

a few months ago I also had a spectacular day where I sold practically every kind of content in a few hours,I think these are normal fluctuations in Adobe's sales system,occasionally even for a few hours or just a day,your portfolio can be highlighted,and you start selling a lot more than usual.

when it happened to me I sold 30 times more in one day than usual,but I didn't worry in the slightest,because I know I didn't do anything wrong.

I'm glad it happened to you,because in my opinion it means it will happen to me too again! :D

Thank you, you've helped put my mind at rest a bit. My download numbers were about 15 times my daily average, which was wonderful and alarming in equal measures!

« Reply #5 on: April 19, 2024, 11:04 »
+2
It is better to never write to Adobe support regarding any issues. I once wrote, there was some kind of primitive question. In response, some Russian lady contacted me, who began to scare me with a ban and accuse me of not forming my briefcase correctly and she didnt like what I was uploading. She made some idiotic demands on me. In short, I dont write in Adobe anymore.

« Reply #6 on: April 19, 2024, 11:34 »
+8
It is better to never write to Adobe support regarding any issues. I once wrote, there was some kind of primitive question. In response, some Russian lady contacted me, who began to scare me with a ban and accuse me of not forming my briefcase correctly and she didnt like what I was uploading. She made some idiotic demands on me. In short, I dont write in Adobe anymore.

If your writing style and behavior is comparable to that in the "This should settle some different opinions" thread, Adobe's reaction is quite understandable. And of course it was a Russian Orc employee, what else  ;D ;D ;D

Of course you can write to Adobe support.

« Reply #7 on: April 19, 2024, 13:13 »
0
It is better to never write to Adobe support regarding any issues. I once wrote, there was some kind of primitive question. In response, some Russian lady contacted me, who began to scare me with a ban and accuse me of not forming my briefcase correctly and she didnt like what I was uploading. She made some idiotic demands on me. In short, I dont write in Adobe anymore.

If your writing style and behavior is comparable to that in the "This should settle some different opinions" thread, Adobe's reaction is quite understandable. And of course it was a Russian Orc employee, what else  ;D ;D ;D

Of course you can write to Adobe support.
1. You wrote that you added me to your ignore list. Are you deceiving not only others but also yourself?  ;D
2. This young woman introduced herself and wrote her first and last name and attached a photo. This is a standard response from an Adobe employee. I know very well what surnames Russians have and what Russians look like. Also, only Russians exhibit aggressive behavior.
3. I'm not the only one who complains on this forum about the inappropriate behavior of Adobe employees.
4. You are trolling in a specialized topic. Expressing distrust to a colleague is already trolling.
« Last Edit: April 19, 2024, 13:17 by stoker2014 »

« Reply #8 on: April 19, 2024, 13:33 »
+4
2. This young woman introduced herself and wrote her first and last name and attached a photo.

A little tip: If you accidentally write to your dating app support, you may not receive a reply from Adobe. Welcome to the real world.
« Last Edit: April 19, 2024, 13:40 by RalfLiebhold »

« Reply #9 on: April 19, 2024, 16:00 »
+1
these "russians," are they in the room with us right now?

« Reply #10 on: April 19, 2024, 20:10 »
+1
I've read a lot recently about people getting their accounts suspended for 'irregular sales activity', so it's actually made me worry that a great sales day could end badly.

I've had a large series of images downloaded and, although this has happened before on other sites, it's the first time it's happened to this extent on Adobe.

I'm assuming the sales are legitimate, and I'm not looking to suddenly cash out the earnings, but should I be reporting this to someone just in case? Maybe @MatHayward could advise if there is anything I need to do?

.

Great to hear some are doing well. Adobe is where most my sales are made however this week was terrible. Only made 1.78 😢 oh well

« Reply #11 on: April 20, 2024, 02:00 »
+1
It is better to never write to Adobe support regarding any issues. I once wrote, there was some kind of primitive question. In response, some Russian lady contacted me, who began to scare me with a ban and accuse me of not forming my briefcase correctly and she didnt like what I was uploading. She made some idiotic demands on me. In short, I dont write in Adobe anymore.

I've always found Adobe support to be very helpful - occasionally a bit slow with responses, but no other complaints.

Mat Hayward is usually willing to clarify things on here as well, but I get your point about not rocking the boat unnecessarily. I certainly don't want to take any actions that instigate an investigation. Sometimes I think the sites have a bit of a knee-jerk response that serves them well, but doesn't do the contributors any favours. I guess that's the nature of the beast we are dealing with.

 

« Reply #12 on: April 20, 2024, 02:07 »
+1
It is better to never write to Adobe support regarding any issues. I once wrote, there was some kind of primitive question. In response, some Russian lady contacted me, who began to scare me with a ban and accuse me of not forming my briefcase correctly and she didnt like what I was uploading. She made some idiotic demands on me. In short, I dont write in Adobe anymore.

If your writing style and behavior is comparable to that in the "This should settle some different opinions" thread, Adobe's reaction is quite understandable. And of course it was a Russian Orc employee, what else  ;D ;D ;D

Of course you can write to Adobe support.

Thanks, but for now I will wait and see over the weekend.

If nothing else, I have reported the issue here and tagged Mat in the thread. I'm sure Adobe will act quickly enough if the sales are suspicious and, although I'd obviously be disappointed, I'm not attempting to withdraw the earnings at this stage, so the money is still with Adobe if it needs to be checked further. I'm pretty sure anyone wanting to behave underhandedly would act to withdraw the earnings ASAP.

Hopefully it's a legitimate and established buyer.

« Reply #13 on: April 20, 2024, 02:10 »
+2

Great to hear some are doing well. Adobe is where most my sales are made however this week was terrible. Only made 1.78 😢 oh well

Thanks, Camillo  - actually, until this happened, I was also having a slow week. Hoping things speed up for you :)

« Reply #14 on: April 20, 2024, 06:04 »
0
It is better to never write to Adobe support regarding any issues. I once wrote, there was some kind of primitive question. In response, some Russian lady contacted me, who began to scare me with a ban and accuse me of not forming my briefcase correctly and she didnt like what I was uploading. She made some idiotic demands on me. In short, I dont write in Adobe anymore.

If your writing style and behavior is comparable to that in the "This should settle some different opinions" thread, Adobe's reaction is quite understandable. And of course it was a Russian Orc employee, what else  ;D ;D ;D

Of course you can write to Adobe support.

Thanks, but for now I will wait and see over the weekend.

If nothing else, I have reported the issue here and tagged Mat in the thread. I'm sure Adobe will act quickly enough if the sales are suspicious and, although I'd obviously be disappointed, I'm not attempting to withdraw the earnings at this stage, so the money is still with Adobe if it needs to be checked further. I'm pretty sure anyone wanting to behave underhandedly would act to withdraw the earnings ASAP.

Hopefully it's a legitimate and established buyer.

what issue?why report? :)

Whatever the reason why you sold 15 times more than usual in one day,I don't think it's your concern.

perhaps a customer needed a lot of content that he downloaded from different portfolios,or perhaps your portfolio was highlighted,in any case,if there is a problem don't worry,Adobe will contact you,there is no need to report anything.

then for goodness sake,it's your call and it's your choice! :)

« Reply #15 on: April 20, 2024, 06:10 »
+1
I've read a lot recently about people getting their accounts suspended for 'irregular sales activity', so it's actually made me worry that a great sales day could end badly.

I've had a large series of images downloaded and, although this has happened before on other sites, it's the first time it's happened to this extent on Adobe.

I'm assuming the sales are legitimate, and I'm not looking to suddenly cash out the earnings, but should I be reporting this to someone just in case? Maybe @MatHayward could advise if there is anything I need to do?

.

Great to hear some are doing well. Adobe is where most my sales are made however this week was terrible. Only made 1.78 😢 oh well

a poor week means nothing, in March 2024 did you earn more than March 2023? in 2023 did you earn more than in 2022? then above all are you working?do you produce content every day or almost every day at least?microstock is no longer a passive income,it was years ago.

« Reply #16 on: April 20, 2024, 06:35 »
+1
It is better to never write to Adobe support regarding any issues. I once wrote, there was some kind of primitive question. In response, some Russian lady contacted me, who began to scare me with a ban and accuse me of not forming my briefcase correctly and she didnt like what I was uploading. She made some idiotic demands on me. In short, I dont write in Adobe anymore.

If your writing style and behavior is comparable to that in the "This should settle some different opinions" thread, Adobe's reaction is quite understandable. And of course it was a Russian Orc employee, what else  ;D ;D ;D

Of course you can write to Adobe support.

Thanks, but for now I will wait and see over the weekend.

If nothing else, I have reported the issue here and tagged Mat in the thread. I'm sure Adobe will act quickly enough if the sales are suspicious and, although I'd obviously be disappointed, I'm not attempting to withdraw the earnings at this stage, so the money is still with Adobe if it needs to be checked further. I'm pretty sure anyone wanting to behave underhandedly would act to withdraw the earnings ASAP.

Hopefully it's a legitimate and established buyer.

what issue?why report? :)

Whatever the reason why you sold 15 times more than usual in one day,I don't think it's your concern.

perhaps a customer needed a lot of content that he downloaded from different portfolios,or perhaps your portfolio was highlighted,in any case,if there is a problem don't worry,Adobe will contact you,there is no need to report anything.

then for goodness sake,it's your call and it's your choice! :)

Yes, maybe a customer did need a lot of specific content, and that's what I'm hoping. But if someone stole a credit card and used it to download hundreds of images from my portfolio, then I don't want there to be an assumption that I'm somehow involved.

Rightly or wrongly, I've read reports here of other accounts being suspended pending investigation for what is perceived to be suspicious sales activity, which is why I asked for some input. Of course it's ultimately my decision to report or not, but I wanted to make an informed choice based upon what others may have experienced.

« Reply #17 on: April 20, 2024, 07:41 »
0
If you want to put your mind at ease, why not write to Mat?

Hundreds of files instead of perhaps 20 a day, is really unusual.

However, because of the way Adobe has been blocking ports, I can understand that producers are now scared to contact Adobe.

There really should be a more professional way in dealing with this problem.

Not sure what I would do, but if I usually had 20 sales a day and then suddenly 400 files get downloaded in 10 minutes, all for the same price, so probably the same client, I think I would want to know if I can safely payout the money.

Of course, please let us know what happens if you contact Mat directly.

I hope the sales are legit and you can enjoy your special downloads day.

« Reply #18 on: April 20, 2024, 07:46 »
+1
If you want to put your mind at ease, why not write to Mat?

Hundreds of files instead of perhaps 20 a day, is really unusual.

However, because of the way Adobe has been blocking ports, I can understand that producers are now scared to contact Adobe.

There really should be a more professional way in dealing with this problem.

Not sure what I would do, but if I usually had 20 sales a day and then suddenly 400 files get downloaded in 10 minutes, all for the same price, so probably the same client, I think I would want to know if I can safely payout the money.

Of course, please let us know what happens if you contact Mat directly.

I hope the sales are legit and you can enjoy your special downloads day.

I think I probably will, as your figures aren't far away from what happened. The sales were over the course of about an hour, all from the same image series and all the same commission value, so presumably one customer.

If it had been a random good day, with sales spread out and with varying commissions, I would just be counting myself lucky, but something feels possibly a bit 'off' about this.
« Last Edit: April 20, 2024, 07:52 by kuriouskat »

« Reply #19 on: April 20, 2024, 09:34 »
0
@kuriouskat

ok I understand your concern,but I still believe that even if you withdraw the money,checks are carried out before payment.

when it happened to me,I sold 30 times more than usual in one day,I withdrew the money the same day! :D

when you have a clear conscience there is nothing to worry about,because having done nothing,there can be no evidence of your involvement in suspicious activities.

withdraw the money! :D

« Reply #20 on: April 23, 2024, 13:47 »
+2
I've read a lot recently about people getting their accounts suspended for 'irregular sales activity', so it's actually made me worry that a great sales day could end badly.

I've had a large series of images downloaded and, although this has happened before on other sites, it's the first time it's happened to this extent on Adobe.

I'm assuming the sales are legitimate, and I'm not looking to suddenly cash out the earnings, but should I be reporting this to someone just in case? Maybe @MatHayward could advise if there is anything I need to do?

.

Great to hear some are doing well. Adobe is where most my sales are made however this week was terrible. Only made 1.78 😢 oh well

a poor week means nothing, in March 2024 did you earn more than March 2023? in 2023 did you earn more than in 2022? then above all are you working?do you produce content every day or almost every day at least?microstock is no longer a passive income,it was years ago.

Thank you this changed my perspective, yes I actually sold more this week compared to last year and am actively uploading at least 3 times a week and creating new content.

Thank you!

« Reply #21 on: April 23, 2024, 15:13 »
0
I've read a lot recently about people getting their accounts suspended for 'irregular sales activity', so it's actually made me worry that a great sales day could end badly.

I've had a large series of images downloaded and, although this has happened before on other sites, it's the first time it's happened to this extent on Adobe.

I'm assuming the sales are legitimate, and I'm not looking to suddenly cash out the earnings, but should I be reporting this to someone just in case? Maybe @MatHayward could advise if there is anything I need to do?

.

Great to hear some are doing well. Adobe is where most my sales are made however this week was terrible. Only made 1.78 😢 oh well

a poor week means nothing, in March 2024 did you earn more than March 2023? in 2023 did you earn more than in 2022? then above all are you working?do you produce content every day or almost every day at least?microstock is no longer a passive income,it was years ago.

Thank you this changed my perspective, yes I actually sold more this week compared to last year and am actively uploading at least 3 times a week and creating new content.

Thank you!

mine were just rhetorical questions because in the end what matters is how much you earn at least in a month compared to the same month of the previous year,and it is certainly important to be active contributors.

I'm glad that the trend is on the rise for you too!sorry if you can all my questions! :)

« Reply #22 on: April 24, 2024, 12:57 »
+5
I'm happy to report that I've had a quick response from Mat, and confirmation that the sales were from a legitimate customer.

« Reply #23 on: April 24, 2024, 16:08 »
+3
I'm happy to report that I've had a quick response from Mat, and confirmation that the sales were from a legitimate customer.
Very good to hear that and grats for the sales :)

« Reply #24 on: April 24, 2024, 16:23 »
+1
I'm happy to report that I've had a quick response from Mat, and confirmation that the sales were from a legitimate customer.
Very good to hear that and grats for the sales :)

Thank you! It's good to know that it was all above board.


 

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