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Author Topic: Syncing Adobe ID with your Fotolia  (Read 925 times)

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« on: June 11, 2019, 17:42 »
0
Is anybody else getting the prompt to Syncing Adobe ID with your Fotolia  on adobe stock id. Looks like the adobe stock and my fotolia id are not in sync now. I enter my fotolia login and password, I am getting "account is in already use". and it comes back to login dialog boxes again. Anyone else or just me having this issue?


« Reply #1 on: June 11, 2019, 17:48 »
0
Not sure if it was temporary error or new feature or something else. I logged off and login again. Seems ok now. Will monitor if any action is required. For few minutes, it created the moments of panic.

« Reply #2 on: June 11, 2019, 18:08 »
+3
Is anybody else getting the prompt to Syncing Adobe ID with your Fotolia  on adobe stock id. Looks like the adobe stock and my fotolia id are not in sync now. I enter my fotolia login and password, I am getting "account is in already use". and it comes back to login dialog boxes again. Anyone else or just me having this issue?

This is an indication you were signed in with a different Adobe ID than the email associated with your stock account. As you noted, signing out then signing back in with the correct Adobe ID should fix this when it happens.

-Mat

« Reply #3 on: June 11, 2019, 22:17 »
0
Is anybody else getting the prompt to Syncing Adobe ID with your Fotolia  on adobe stock id. Looks like the adobe stock and my fotolia id are not in sync now. I enter my fotolia login and password, I am getting "account is in already use". and it comes back to login dialog boxes again. Anyone else or just me having this issue?

This is an indication you were signed in with a different Adobe ID than the email associated with your stock account. As you noted, signing out then signing back in with the correct Adobe ID should fix this when it happens.

-Mat

Thanks Mat. Apologies for confusion.


 

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