I logged in to contribute.getty.com on the 20th (when they usually do their report) and instead of the report got a message that they were having technical issues and that the report would be late. Now when I try to log in, it says "sorry, your account has been disabled". Is anybody else experiencing this?

Yes, you have to use ESP now and if you can't access account management from there you have to contact esp stills help, they fixed it for me in a couple of hours.

Quote from: Astonished on September 22, 2016, 09:47
Yes, you have to use ESP now and if you can't access account management from there you have to contact esp stills help, they fixed it for me in a couple of hours.

Oh? I thought ESP was just for submitting content, not for reports. I will check there. Thank you!

Quote from: MarcvsTvllivs on September 22, 2016, 09:48

Quote from: Astonished on September 22, 2016, 09:47
Yes, you have to use ESP now and if you can't access account management from there you have to contact esp stills help, they fixed it for me in a couple of hours.

Oh? I thought ESP was just for submitting content, not for reports. I will check there. Thank you!

You're welcome. There should be a button with account management in the upper right corner.

ESP is linked to my stills account but for footage I go here : https://upload.gettyimages.com/

Quote from: Astonished on September 22, 2016, 09:47
Yes, you have to use ESP now

I knew that extra-sensory perception was the only way to find out what you had sold/earned via iStock these days, I didn't realise that those contributing to Getty actually got ESP support. I think we independents should demand it, too.

It was working yesterday and we got our sales reports. It was on the whole a miserable August and reading the Getty forum some old and heavy members seem to jump ship?

Quote from: op on September 22, 2016, 14:31
ESP is linked to my stills account but for footage I go here : https://upload.gettyimages.com/

I'm actually using ESP for both.

Quote from: gyllens on September 22, 2016, 14:57
It was working yesterday and we got our sales reports. It was on the whole a miserable August and reading the Getty forum some old and heavy members seem to jump ship?

You mean Christian Lagereek? He has quite a reputation lol