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Author Topic: Dreamstime sales not showing up today?  (Read 4817 times)

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« on: January 26, 2011, 11:17 »
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Is it just me, or are no Dreamstime sales showing up today?

The day is almost half over and I'm showing zero sales for today.  My weekday sales are typically very strong, so half a day with zero sales suggests a real problem.

I didn't see any notices on the Dreamstime forums, but I don't normally hang out there so I wouldn't really know where to look.


WarrenPrice

« Reply #1 on: January 26, 2011, 11:41 »
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There does seem to some problems, stock.  Images have been "under review" for several days?
I'm supposed to have unread comments but none appear when selecting the item?
Sales not posting could very well be another.  I too have seen zero sales today?

ed:  but it is early here.
« Last Edit: January 26, 2011, 11:46 by WarrenPrice »

« Reply #2 on: January 26, 2011, 11:49 »
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There does seem to some problems, stock.  Images have been "under review" for several days?
I'm supposed to have unread comments but none appear when selecting the item?
Sales not posting could very well be another.  I too have seen zero sales today?

ed:  but it is early here.

Glad it's not just me.  Something is broken or not being updated.  Sales were fairly normal yesterday, right up through about midnight.  But after that, for nearly 12 hours now, nothing.  What is everyone else seeing at DT today?

« Reply #3 on: January 26, 2011, 12:17 »
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My balance just went up but it doesnt show the sale(s) yet, not unusual though as long as the delay doesnt take more than a couple of hours...
I also submitted files today... estimated review time was 19h and they're under review now already.

« Reply #4 on: January 26, 2011, 12:29 »
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Same here. Balance updating (but not for a while?) but no sales showing. It's happened before fairly recently and they fixed it quickly.

« Reply #5 on: January 26, 2011, 13:18 »
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OK, I just noticed the balance went up slightly, by maybe one sale, but the details haven't shown up.  So maybe this is the first step in the site catching up to current.

I also recall this happening about a month ago, but I think that time our balances were updating all day long without a problem, and it took most of a day for the details to show up.  Today seems worse, with more than 12 hours with no balance updates.

CCK

« Reply #6 on: January 26, 2011, 13:46 »
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My balance also went up, but no sales are showing.

« Reply #7 on: January 26, 2011, 13:50 »
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Quick Tip:  You can see your last 4 sales if you use the facebook tool to post your recent sales - then the "see more"  button - you can look at last 4 sales here here without actually posting posting to facebook.  For some reason this tool always seems to be real time.

« Reply #8 on: January 26, 2011, 13:55 »
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I've noticed it for a while that my balance keeps going up without showing the actual sales in my list.

I was under the impression that the balance is "real time" while the list is not updated as often as the balance.

For me, todays' sales have been normal so far.

« Reply #9 on: January 26, 2011, 14:07 »
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I've noticed it for a while that my balance keeps going up without showing the actual sales in my list.

I was under the impression that the balance is "real time" while the list is not updated as often as the balance.

For me, todays' sales have been normal so far.

This is odd.  Your Dreamstime needle suggest you get a lot of downloads at DT.  And they're all showing up today as normal?

I also tend to do well at DT but my sales are still showing as zero for the day.  Yes, the balance in the upper right has inched up a tiny bit, but even that amount is about a third of what I would expect on a day like Christmas.

The fact that your sales are showing up as normal today suggests that perhaps the data for contributors is spread across multiple servers and some of us are on a server being worked on and others are on a different server.

Is anyone else in click_click's camp... sales showing up as normal today (if you normally just get a few downloads a day you might not be able to tell, but if you would normally have a few dozen sales by now and they're not showing up, chime in!)

« Reply #10 on: January 26, 2011, 15:10 »
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I got my one for today ;) and it showed up in my stats just fine.  I haven't had a day over 5 in a few months so yeah I'm not seeing what ya'll are seeing those of you that get a lot of dl's from them on a daily basis.

« Reply #11 on: January 26, 2011, 15:18 »
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I've only got one showing and I do ok usually.

WarrenPrice

« Reply #12 on: January 26, 2011, 15:31 »
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there are post in the DT forum about missing thumbnails during uploading/finishing files.

« Reply #13 on: January 26, 2011, 15:48 »
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Yes I'm experiencing that as well.

« Reply #14 on: January 26, 2011, 16:24 »
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My balance just went up but it doesnt show the sale(s) yet, not unusual though as long as the delay doesnt take more than a couple of hours...
I also submitted files today... estimated review time was 19h and they're under review now already.
The sales still havent showed up, strange indeed! (and the images are still under review, but thats probably normal)

« Reply #15 on: January 26, 2011, 16:56 »
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Seems normal for me. Often several days go by with no daily sales showing, then "catching up" with 6-7 in one day. I haven't checked the $ amt to see if that is going up without showing the thumbnails.

« Reply #16 on: January 26, 2011, 17:13 »
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My balance is growing as per 'normal'.  I've seen at least 8 sales today via the Facebook tool, plus a couple from the early AM.  (but they are not showing up in the earnings page with thumbnails yet...)


« Reply #17 on: January 26, 2011, 17:16 »
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Seems normal for me. Often several days go by with no daily sales showing, then "catching up" with 6-7 in one day. I haven't checked the $ amt to see if that is going up without showing the thumbnails.

I have never seen this happen... the "catching up" period usually happens within 30-60 minutes.

At this point on a weekday, I would normally be seeing 20-30 downloads.  About 17 hours into the day, and I'm still at zero.  This has never happened before.

« Reply #18 on: January 26, 2011, 17:17 »
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I take that back.  I got what appears to be a .35 sale but it's not showing up either.  I'm sure it'll either correct itself or get corrected.

« Reply #19 on: January 26, 2011, 19:59 »
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My balance just went up but it doesnt show the sale(s) yet, not unusual though as long as the delay doesnt take more than a couple of hours...
I also submitted files today... estimated review time was 19h and they're under review now already.

This morning I cashed out and had 0, tonight I have $15.00. Thought I got an extended license, but it doesn't even show that I sold any images today, regular or EL. Something new. Has the whole microstock world gone berserk? (Or should I say more berserk?)

« Reply #20 on: January 27, 2011, 00:35 »
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...This has never happened before.


I would say it has from time to time.  An example in the DT threads (and the subsequent response from the admins that it would catch up in 48h): http://www.dreamstime.com/thread_17319

I haven't seen anything this time around on DT yet that they are on it...

« Reply #21 on: January 27, 2011, 11:34 »
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So what is everyone's status on DT today?

For me, the unprecedented lag (at least for me) continues.  My sales from yesterday (Jan 26) are just now showing up, and continue to do so halfway through Jan 27.  The good news is that yesterday turned out to be a very solid day on DT.  The bad news is that I went to bed around midnight looking at a zero balance for the day.  Today, it's telling me Jan 26 was over $30 and still counting, which is about what I expected.  As for today, Jan 27... maybe I'll see those sales tomorrow?

This has never happened to me on DT in about two and a half years.  I hope there isn't anything seriously wrong at DT... I've come to rely on them as a solid performer.

« Reply #22 on: January 27, 2011, 12:28 »
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I ended up with 2 yesterday but as to the amount being correct I think it's off by .35.  But until I can get in there without any distractions from the kids and check things properly, I'm going to presume that's correct until I can do the math on my own.  Stats say I've gotten 13 dl's so far this month to which that is correct.

Just checked it and the amount for the month appears to be correct so I think it's back to business as usual for me.  Hopefully for the higher performing ports it'll be back to normal soon.

lisafx

« Reply #23 on: January 27, 2011, 14:30 »
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Looks like my final sale from 1-26 showed up and now I have a couple showing from 1-27.  I am sure this is just a temporary lag.  At least our $ are showing up, if not the thumbnails...

« Reply #24 on: January 27, 2011, 14:43 »
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Same thing as yesterday.  Got a sale not showing up.  I'll check it again at the turn of the hour to see if it's back to normal.  I don't have Facebook so I can't see what got dl'ed.


 

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