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Author Topic: Sales not showing up today in DT?  (Read 3160 times)

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« on: January 09, 2011, 20:30 »
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Anyone else finding that their sales are not posting in Dreamstime today?  My dollar tally in the upper right has been gradually increasing all day, but in the window showing the sold images as they occur, it shows no sales for today, the last sale being late last night (Sat).  I'm used to a bit of a lag -- maybe 30 or 60 minutes -- but I've never seen the lag last an entire day.  Is it just me?


« Reply #1 on: January 09, 2011, 21:08 »
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I have noticed the same, sometimes it takes like 30minutes.. something is wrong :P

red

« Reply #2 on: January 10, 2011, 00:39 »
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Yes, there is some kind of lag in the database. I have unread comments listed but no comments. My search terms are disappearing rather than entering, some thumbnails go nowhere and when I click on my portfolio it is blank. It only happens now and then so I think there is a hiccup somewhere.

« Reply #3 on: January 10, 2011, 03:16 »
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Yes. Dollar value increasing but not shown in image earnings or account statistics. There was an announcement: "Scheduled maintenance will be performed on Sunday, January 9th, 2:00 AM CDT. Part of the services may be unavailable for a short time interval. Thank you for your patience. - posted by Tano"......might have something to do with it?

« Reply #4 on: January 10, 2011, 03:59 »
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Yes! Also noticed that. But I'm upset. I just had a 10 credit sale refund :(

Two or three more sales today and no image showing..
« Last Edit: January 10, 2011, 07:10 by ibogdan »

« Reply #5 on: January 10, 2011, 08:52 »
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Maybe they are being hacked/hit with the credit card fraud, too?

I've only had 1 DL per day for the last 4 days. That's pretty unusual.

« Reply #6 on: January 10, 2011, 11:02 »
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UPDATE... They've been gradually updating with yesterday's sales, but I'm pretty sure I haven't seen all my sales from Sunday yet.  I just hope no new commissions are getting lost in the process as they struggle to get caught up.

« Reply #7 on: January 10, 2011, 11:45 »
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Main page on DT states the reports are slow to update...

We are currently experiencing some technical problems that may affect the reports on a few pages. Everything will go back to normal gradually in a matter of days. None of the major pages (download, search etc) is affected by these technical problems. We apologize for the inconveniences.

lisafx

« Reply #8 on: January 10, 2011, 14:33 »
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Thanks for posting this thread, and for the update Megastock.  I just logged in after spending Sunday and this morning offline and had a bit of a freakout that I hadn't made any sales at DT.  Will have to keep an eye out on the $ total to see if it's updating. 

« Reply #9 on: January 10, 2011, 14:43 »
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I've had several sales in the last hour or two, and one went from 49 to 50 sales and still shows Level 4 in my profile - but once you click on it you see it as level 5 with level 5 pricing.  So DT seems to be working on the things that matter :)  One tip is that if you use the facebook promotion tool it will allow you to see your latest 4 sales before the earning page updates.  (You don't have to actually post the link to Facebook to preview your sales...)

« Reply #10 on: January 10, 2011, 19:27 »
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I've had several sales in the last hour or two, and one went from 49 to 50 sales and still shows Level 4 in my profile - but once you click on it you see it as level 5 with level 5 pricing.  So DT seems to be working on the things that matter :)  One tip is that if you use the facebook promotion tool it will allow you to see your latest 4 sales before the earning page updates.  (You don't have to actually post the link to Facebook to preview your sales...)

ah thanks for that


 

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