Sunday January 16, 2011, 02:23 PM XSmall  Regular 0.00

I guess this is why my balance is not updating.

Quote from: robggs on January 18, 2011, 11:09
Sunday January 16, 2011, 02:23 PM XSmall  Regular 0.00

I guess this is why my balance is not updating.

It may be part of the delayed Subscription royalties bug
http://www.istockphoto.com/forum_messages.php?threadid=289372&page=1

So many bugs around lately. Seems everyone is getting bit

Thanks Sue. I had a scan but I didnt see any mention of 0% royalties. Oh well, its only an xsmall. May as well kick back and wait for someone to wave their wand.

OT:

Quote from: ShadySue on January 18, 2011, 11:14
There is a crack in everything. It's how the light gets in.

Love that quote who is the author?

Quote from: grp_photo on January 18, 2011, 11:23
OT:

Quote from: ShadySue on January 18, 2011, 11:14
There is a crack in everything. It's how the light gets in.

Love that quote who is the author?

Leonard Cohen, from Anthem:
http://www.azlyrics.com/lyrics/leonardcohen/anthem.html
Leonard Cohen (London) [09]. Anthem

Quote from: robggs on January 18, 2011, 11:09
Sunday January 16, 2011, 02:23 PM XSmall  Regular 0.00

I guess this is why my balance is not updating.

Next year you need to get 12,000 redeemed credits to get 0%.
with 34,000 redeemed credits you will get 1%

The regular royalty level for new contributors will be -8%

I better get cracking.

Quote from: robggs on January 18, 2011, 11:09
Sunday January 16, 2011, 02:23 PM XSmall  Regular 0.00

I guess this is why my balance is not updating.

That's incredible. Glad you posted, and I found out about the Subscriptions bug. I have a delayed royalty under royalties. Just think, if each contributor were to get even one small delayed royalty, think about how much money will still show in the IS account. Kind of like a 5 cent mistake on your phone bill. No big deal to any one person but you multiply that by the tens of thousands of phone customers, then you're talking some serious cash.

I am going to have to go look for some 0 royalties now, though.

Quote from: robggs on January 18, 2011, 11:22
Thanks Sue. I had a scan but I didnt see any mention of 0% royalties. Oh well, its only an xsmall. May as well kick back and wait for someone to wave their wand.

I woudl send in a support ticket if I were you.  It may be just one xsmall, but how many more could happen after that and you may not see them?  I wouldn't let them get away with keeping one penny after the BS they have been dishing out to us lately.

just had a XS sale for 0.12$

Quote from: robggs on January 18, 2011, 11:09
Sunday January 16, 2011, 02:23 PM XSmall  Regular 0.00

I guess this is why my balance is not updating.

Ooops, someone tripped the switch for 2015 royalty levels

Quote from: nruboc on January 18, 2011, 17:19
Ooops, someone tripped the switch for 2015 royalty levels

I was about to write the same thing, you were more generous in your date than I was going to though.

It seems I have three delayed royalties, one from August and from December one listed as one download with no sale or date of sale and with zero value. The whole place is falling apart.

*sigh* Must be a candidate for the Epic Fail list? 

Quote from: halfshag on January 18, 2011, 19:17
*sigh* Must be a candidate for the Epic Fail list?  

It was up there before this thread began.

Can't see it listed though, but thanks.

Quote from: luissantos84 on January 18, 2011, 17:07
just had a XS sale for 0.12$

I just had one too...it's pretty sad that the 3rd party "partners" pay out more then they do.

I can't even find where to look to see a list of individual sales broken down....please help! The normal stats bar graph doesn't show this info?  how do I know if I had a 0.00 sale?

Quote from: lightscribe on January 18, 2011, 21:23
I can't even find where to look to see a list of individual sales broken down....please help! The normal stats bar graph doesn't show this info?  how do I know if I had a 0.00 sale?

I did My Uploads > Sort by Last DL > Look for your latest download and on the royalty value of that link > this will show the price of each download of that image and you might find that your latest sales show $0.00 royalty.

All downloads (all 4 of them) in the last two days have had $0 royalty. I've submitted a ticket.

Quote from: lightscribe on January 18, 2011, 21:23
I can't even find where to look to see a list of individual sales broken down....please help! The normal stats bar graph doesn't show this info?  how do I know if I had a 0.00 sale?

Sean Locke has come up with a script you can install in firefox, through the greasemonkey add on, that gives you an extra column to see this info.  It's an incredibly useful tool.  

He was kind enough to post a link in another thread.  Here it is: http://www.istockphoto.com/forum_messages.php?threadid=258262&page=1

Quote from: Perry on January 18, 2011, 11:37
Next year you need to get 12,000 redeemed credits to get 0%.
with 34,000 redeemed credits you will get 1%

The regular royalty level for new contributors will be -8%

Shhh!  Don't give them ideas! 

Quote from: robggs on January 18, 2011, 11:22
Thanks Sue. I had a scan but I didnt see any mention of 0% royalties. Oh well, its only an xsmall. May as well kick back and wait for someone to wave their wand.

Of course, if the commission is wrong, the size could be wrong too.  We really have no independent way of verifying any microstock numbers.  IS could be selling images at any size, any price, and paying us whatever they chose to - or nothing.  It's all based on trust.  Which is now gone.

Quote from: stockastic on January 18, 2011, 22:19

Quote from: robggs on January 18, 2011, 11:22
Thanks Sue. I had a scan but I didnt see any mention of 0% royalties. Oh well, its only an xsmall. May as well kick back and wait for someone to wave their wand.

Of course, if the commission is wrong, the size could be wrong too.  We really have no independent way of verifying any microstock numbers.  IS could be selling images at any size, any price, and paying us whatever they chose to - or nothing.  It's all based on trust.  Which is now gone.

Getty allows contributors to request an audit once a year at the contributor's expense, unless they find a substantial mistake.  Don't know that Istock has any such provision, but its clear they need to make such a provision at the very least.  Of course as jsnover has asked repeatedly, full disclosure of credit purchase price and all the rest on per transaction basis would be the ideal, but I doubt Istock will ever go that route.  

Quote from: Sadstock on January 19, 2011, 01:57

Quote from: stockastic on January 18, 2011, 22:19

Quote from: robggs on January 18, 2011, 11:22
Thanks Sue. I had a scan but I didnt see any mention of 0% royalties. Oh well, its only an xsmall. May as well kick back and wait for someone to wave their wand.

Of course, if the commission is wrong, the size could be wrong too.  We really have no independent way of verifying any microstock numbers.  IS could be selling images at any size, any price, and paying us whatever they chose to - or nothing.  It's all based on trust.  Which is now gone.

Maybe we could encourage SJLocke to request an audit?   Or maybe Yuri?  I think it would be hard for Istock to say no to a very big contributor, and the scale of transactions would be large enough that previously unidentifed problems would surface. 

Getty allows contributors to request an audit once a year at the contributor's expense, unless they find a substantial mistake.  Don't know that Istock has any such provision, but its clear they need to make such a provision at the very least.  Of course as jsnover has asked repeatedly, full disclosure of credit purchase price and all the rest on per transaction basis would be the ideal, but I doubt Istock will ever go that route. 

It's the same with the other microstocks, of course.  It's a weird new sort of marketplace where the producers have no control over inventory.   It's not like you can give an agency a fixed number of copies to sell, and when they're gone, the agency has to ask you for more.   To use a film analogy, we basically give the agency our negatives and trust them to pay us fairly.   When we see all the technical problems that happen with e-commerce sites like IS, how can we really put much trust in any sales and commission figures?