What's going on there? I've been waiting for a review of my latest batch for 4 days now.

I cannot even remember the times when SS took that long for reviews.

Anyone experience the same?

Here the same.

yap... here are 5 days

And meanwhile at 123RF I've had images pending since
February 1st....9 days and counting.   Are they still dealing
with "get your 150 submissions approved before it's too late"
issues? Apparently.

7 days here, for vectors.

Quote from: modviz on February 10, 2012, 19:42
And meanwhile at 123RF I've had images pending since
February 1st....9 days and counting.   Are they still dealing
with "get your 150 submissions approved before it's too late"
issues? Apparently.

Lucky you;... my files on 123RF are pending from 01-27, and i don't see any chance to be approved in weekend 

back to the topic....

Was this addressed in the SS forums already?

Are there any details about what's happening? Obviously they reduced the manpower for reviews but is this temporary (vacation?) or is this going to stay like this?

Quote from: click_click on February 10, 2012, 19:55
Was this addressed in the SS forums already?

Are there any details about what's happening? Obviously they reduced the manpower for reviews but is this temporary (vacation?) or is this going to stay like this?

What does a day or two matter? If you want your images up earlier then do your shoot, processing and uploading earlier.

Quote from: gostwyck on February 10, 2012, 20:01
What does a day or two matter? If you want your images up earlier then do your shoot, processing and uploading earlier.

It matters if we've gone years with most things being reviewed within the 72 hour window that SS has almost always maintained. If it takes a week and that's the new normal, that's fine. It's just unusual for SS, hence the discussion. It would be nice to know if anyone has heard anything from SS about this.

Answers from SS forum:

"Just a reminder: reviews can take up to 7 days. If you've been waiting longer than that, let me know and I'll look into it."

"Hi all, I'll check with the team but it's likely that our reviewers will be catching up on reviews soon."

"If your reviews are taking a bit longer, it's likely a matter of our reviewers working hard to keep up with all of our submissions. But we make sure that all submissions get the attention they deserve. Just let us know if it takes longer than 7 days and we'll check on that for you. Thanks!"

Quote from: gostwyck on February 10, 2012, 20:01

Quote from: click_click on February 10, 2012, 19:55
Was this addressed in the SS forums already?

Are there any details about what's happening? Obviously they reduced the manpower for reviews but is this temporary (vacation?) or is this going to stay like this?

What does a day or two matter? If you want your images up earlier then do your shoot, processing and uploading earlier.

I don't even recall when my last reviews took longer than a day. And I'm not talking about 2 days or 3 days either.

This is just something I haven't experienced in years.

FYI, I produce, edit, upload on a daily basis. No option for me to "upload earlier".

My batch just got reviewed. So it sounds like we're looking at around a week for reviews now, based on what people are seeing and the comment in the SS forum. 6-7 days is indeed the new normal.

Quote from: click_click on February 10, 2012, 20:25
I don't even recall when my last reviews took longer than a day. And I'm not talking about 2 days or 3 days either.

This is just something I haven't experienced in years.

FYI, I produce, edit, upload on a daily basis. No option for me to "upload earlier".

Sounds like you haven't been uploading much recently then. My images have been taking up to 4 days to review for about a month now. It takes another 2-3 days for approved images to be indexed into the search under 'Popular' and every sale takes another couple of days to have an effect on sort-order position. Basically it takes the best part of a week before newly uploaded images are fully searchable. Stock is a long-term business and returns are measured in years not days. Getting excited about reviews taking a day or two longer than usual is fairly pointless.

Quote from: gostwyck on February 10, 2012, 21:15
Sounds like you haven't been uploading much recently then. My images have been taking up to 4 days to review for about a month now. It takes another 2-3 days for approved images to be indexed into the search under 'Popular' and every sale takes another couple of days to have an effect on sort-order position. Basically it takes the best part of a week before newly uploaded images are fully searchable. Stock is a long-term business and returns are measured in years not days. Getting excited about reviews taking a day or two longer than usual is fairly pointless.

I have been uploading regularly and until now I have not had a waiting time of 4 days. Your mileage may vary.

Don't ask me how or why my uploads were processed/reviewed within 2 days or less but that was my experience.

Same for me...4 days.

Just remember there are likely a ton of exclusives bailing on istock that are probably swamping them.

There is a lot of concerned being voiced in the forums.  
It seems to be wide spread.  DT reviews are also causing concern.  I noticed a post there about additional reviewers being added to the staff

Quote from: cclapper on February 10, 2012, 22:58
Just remember there are likely a ton of exclusives bailing on istock that are probably swamping them.

That's my suspicion also Cathy.

Well I've just had a small batch of 3 images approved just 5 hours after I uploaded them. Maybe the reviewers like to deal with small batches?

Quote from: gostwyck on February 11, 2012, 00:12
Well I've just had a small batch of 3 images approved just 5 hours after I uploaded them. Maybe the reviewers like to deal with small batches?

Now, we're getting little close to the issue. As I wrote before, my (smaller) batches were recently approved within 24-48 hours.

My latest batch was about 30 images and now it's sitting in there for 4 days.

Some here must be fairly new to SS because i was asking and talking about this for over a year where some people were reviewed in a few hours after uploading days after i did and they were approved yet i had some waits upwards of ten days!

And then the response from the forumguru is a joke i wrote to her many times about it and all i got was the same thing about 7 days!

Normal times are supposed to run no more then 3 days but on average were around 2 unless you were one of a limited few who could get them approved in under three hours after your upload.

This is no way anywhere near a new problem but is an ongoing and progressively worsening issue that for some people think it is nothing just a glitch when in all actuality it appears to be a worsening bug.

I'll be glad to go find some of my old threads about this and or even the emails i sent out.

Quote from: click_click on February 11, 2012, 00:19

Quote from: gostwyck on February 11, 2012, 00:12
Well I've just had a small batch of 3 images approved just 5 hours after I uploaded them. Maybe the reviewers like to deal with small batches?

Now, we're getting little close to the issue. As I wrote before, my (smaller) batches were recently approved within 24-48 hours.

My latest batch was about 30 images and now it's sitting in there for 4 days.

Batch size has nothing to do with it!

I have three waiting right now and they have been waiting for going on two days so that shoots down your theory of batch size.

It is a bug has to be.

The new TOS email they sent out yesterday, alot of people got within minutes of sending or within an hour while mine and others arrived today but said it was sent out yesterday??

my files are in pending for 8 days now.... is just me or is something wrong with the review time?

I've been submitting batches of 20 images each night.  Up until 3 days ago, they were reviewed by the following morning.  Now I have three nights' worth waiting for review.  Something is definitely up.

Not only review times have changed - before my images were reviewed in two groups - 1. vectors 2. jpg versions together with photographs.
Now raster illustrations are reviewed separately.

Quote from: ruxpriencdiam on February 11, 2012, 00:25
Batch size has nothing to do with it!

I have three waiting right now and they have been waiting for going on two days so that shoots down your theory of batch size.

It is a bug has to be.

The new TOS email they sent out yesterday, alot of people got within minutes of sending or within an hour while mine and others arrived today but said it was sent out yesterday??

I would agree with that, as my batches were only 6-7 images.