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SS review time over 4 days?

Started by click_click, February 10, 2012, 18:03

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Wim

Who cares, in the end these pathetic editors reject everything anyway, don't matter if it's your best selling subject or not. I suggest they go flip burgers.

nicku

Quote from: Wim on March 20, 2012, 11:09
Who cares, in the end these pathetic editors reject everything anyway, don't matter if it's your best selling subject or not. I suggest they go flip burgers.

not really.... i have an 70% AR with SS.... the part with the burgers.... i agree on. :P

gemmy12

Quote from: nicku on March 20, 2012, 10:55
Almost 9 days and still waiting to be reviewed ....... What happened whit the reviewers on SS?

9 days is my personal best :(

and its my personal best- 10 days. Really strange...! i would not be worried if everyone having so long waiting period but there are many others whose batches are still being reviewed within a day....

Roadrunner

I don't know if I got one of the new reviewers ornot, but my batch of thirteen was reviewed within 24 hours.  I never got the e-mail notification of the ones selected and rejected.  I discovered that they were reviewed by accident.

I  happened to log into SS to see about something else conceerning one of my images.  Well the pending bin was empty?  So I went to "Status" and clicked on the "aI don't know if I got one of the new reviewers ornot, but my batch of thirteen was reviewed within 24 hours.  I never got the e-mail notification of the ones selected and rejected.  I discovered that they were reviewed by accident.

I  happened to log into SS to see about something else conceerning one of my images.  Well the pending bin was empty?  So I went to "Status of Submitted Photos"" and clicked on the "Approved Photos" tab and saw that my images were reviewed within one day.  I also went to the "Rejected Photos"  tab to get the reasons for rejections.  pretty nmuch the standard - "Focus or Focus not where it should be.."

So if you haven't heard anything, check the Pending Files.  If that is empty, chect Accepted Photos and Rejected Photos tabs.

Good Luck!

velocicarpo

Quote from: nicku on March 20, 2012, 10:55
Almost 9 days and still waiting to be reviewed ....... What happened whit the reviewers on SS?

9 days is my personal best :(

Wow, after 9 days I would contact support.

luissantos84


gemmy12

Quote from: velocicarpo on March 20, 2012, 13:58
Quote from: nicku on March 20, 2012, 10:55
Almost 9 days and still waiting to be reviewed ....... What happened whit the reviewers on SS?

9 days is my personal best :(

Wow, after 9 days I would contact support.

I mailed the support and got this email-

"
Thank you for contacting Shutterstock support regarding your uploaded images.

Image uploads are reviewed Monday through Friday from 9am to 5pm Eastern
Standard Time. It is typical for image reviews to take 3 business days to be
reviewed. However, during times of increased submissions traffic, the
reviewing process time may fluctuate. We appreciate your patience while we
process your image and/or footage submissions.

If you are a new contributor, it may take up to 10 days for an initial
portfolio review. You may at any time log into your submit page, where you can
see the status of your submitted images in the "Check Your Numbers" category
under "Status of Submitted Photos"

"

ruxpriencdiam

Quote from: gemmy12 on March 20, 2012, 14:19
Quote from: velocicarpo on March 20, 2012, 13:58
Quote from: nicku on March 20, 2012, 10:55
Almost 9 days and still waiting to be reviewed ....... What happened whit the reviewers on SS?

9 days is my personal best :(

Wow, after 9 days I would contact support.

I mailed the support and got this email-

"
Thank you for contacting Shutterstock support regarding your uploaded images.

Image uploads are reviewed Monday through Friday from 9am to 5pm Eastern
Standard Time. It is typical for image reviews to take 3 business days to be
reviewed. However, during times of increased submissions traffic, the
reviewing process time may fluctuate. We appreciate your patience while we
process your image and/or footage submissions.

If you are a new contributor, it may take up to 10 days for an initial
portfolio review. You may at any time log into your submit page, where you can
see the status of your submitted images in the "Check Your Numbers" category
under "Status of Submitted Photos"

"
Thats a new one!

Here is the email most of eveyone on SS is getting now.

Quote"Thank you for contacting Shutterstock support regarding your uploaded images.

Image uploads are reviewed Monday through Friday from 9am to 5pm Eastern Standard Time. It is typical for image reviews to take 3 business days to be reviewed. However, during times of increased submissions traffic, the reviewing process time may take up to 10 days. We appreciate your patience while we process your image and/or footage submissions."

RacePhoto

Well thanks for taking the time to confirm that email is 100% real. 9-5 and no weekends. Looks like that combined review staff for the two agencies is actually in place.

Lets see, 9:31 PM on Friday, so that's no days, no days, no days... Monday and today is Tuesday. Makes it seem shorter, under the new rules, only count weekdays. Kind of like Alamy's clock, but I swear theirs stops at Noon on Friday!  ;D

fieldsphotos

I still get images approved on weekends.  My last one was approved on a Sunday.   So, who knows.

I do know that iStock is now beating SS handily on approval times for me, which is kinda scary.   My last two batches were approved at IS in 3 days, while my SS batches lingered for 7 days.    Ah well.  For me 1 week seems to be the new SS norm. 

gemmy12

Quote from: fieldsphotos on March 21, 2012, 14:23
I still get images approved on weekends.  My last one was approved on a Sunday.   So, who knows.

I do know that iStock is now beating SS handily on approval times for me, which is kinda scary.   My last two batches were approved at IS in 3 days, while my SS batches lingered for 7 days.    Ah well.  For me 1 week seems to be the new SS norm. 

Yes IS reviewed my last batch withing 24hrs. Though my recent batch has crossed 24 hrs time.. may be within next 48 ( or 72 hrs). Meanwhile SS also reviewed few of my files today. Few more are still left pending.

nicku

Quote from: fieldsphotos on March 21, 2012, 14:23
  For me 1 week seems to be the new SS norm. 

for me 1 week approval time norm on SS is for about 5-6 weeks.  :(

S.

just got 2 batch reviewed at the same time, one was 8 days old the other just 5.

only 1 image rejected, but only because I've started experimenting with vectors and I've used effect (drop shadow) that I should not use.

Paulo M. F. Pires

#63
Sent one editorial batch yesterday at 11pm, and was reviewed during this morning. Had an issue with all captions :D

Anyway, fast as usually.

But I notice that i didn't receive any email regarding review ( as usually ) and images still on front page as "images still for reviewing".

So, check Your "Status of Submitted Images". It apperas to be the only page updated regarding submissions.

gemmy12

Quote from: gemmy12 on March 21, 2012, 16:54
Quote from: fieldsphotos on March 21, 2012, 14:23
I still get images approved on weekends.  My last one was approved on a Sunday.   So, who knows.

I do know that iStock is now beating SS handily on approval times for me, which is kinda scary.   My last two batches were approved at IS in 3 days, while my SS batches lingered for 7 days.    Ah well.  For me 1 week seems to be the new SS norm. 

Yes IS reviewed my last batch withing 24hrs. Though my recent batch has crossed 24 hrs time.. may be within next 48 ( or 72 hrs). Meanwhile SS also reviewed few of my files today. Few more are still left pending.

So IS really reviewed my images in little more than 48 hours. And it seems that now it is normal for images in SS to be reviewed in 1 week as my 2nd and 3rd batches are approaching 7 days of review time as mentioned

wut

I usually upload over the weekend, I just upload all the photos I've post processed over the week and it usually takes up to 8h to review them. It's been 24h and still nothing...I'm used to waiting longer if I UL during weekdays. Easter holidays already? But then again, the volumes of ULs should be lower as well (not just the number of inspectors)

Paulo M. F. Pires

Quote from: wut on April 02, 2012, 21:36
I usually upload over the weekend, I just upload all the photos I've post processed over the week and it usually takes up to 8h to review them. It's been 24h and still nothing...I'm used to waiting longer if I UL during weekdays. Easter holidays already? But then again, the volumes of ULs should be lower as well (not just the number of inspectors)

My last batch took 4 days to be reviewed ( all accepted so..  ;D ). Now I send my images on middle of each week.

Anyway, I've sent same batch to all agencies ( 15 ) on same day, and only CS ( some hours ) and Alamy ( 2 days ) were "on time". All the rest appear to be on holidays.... sometimes Veer reviews appear to be faster LOL

Better days will come.  ;D

wut

Quote from: CoisaX on April 02, 2012, 22:33
Quote from: wut on April 02, 2012, 21:36
I usually upload over the weekend, I just upload all the photos I've post processed over the week and it usually takes up to 8h to review them. It's been 24h and still nothing...I'm used to waiting longer if I UL during weekdays. Easter holidays already? But then again, the volumes of ULs should be lower as well (not just the number of inspectors)

My last batch took 4 days to be reviewed ( all accepted so..  ;D ). Now I send my images on middle of each week.

Anyway, I've sent same batch to all agencies ( 15 ) on same day, and only CS ( some hours ) and Alamy ( 2 days ) were "on time". All the rest appear to be on holidays.... sometimes Veer reviews appear to be faster LOL

Better days will come.  ;D

When it comes to others, FT is also behind regular review time, DT takes 5 days anyway, but IS is currently reviewing them, since I posted them as I retouched them (no sense in waiting to send a batch since they don't have a great batch editor like SS)

Batman

Quote from: Stepunk on March 22, 2012, 09:03
just got 2 batch reviewed at the same time, one was 8 days old the other just 5.

only 1 image rejected, but only because I've started experimenting with vectors and I've used effect (drop shadow) that I should not use.

18,813,848 royalty-free stock photos / 92,820 new stock photos added this week

Artist

7 days and still pending... contacted support and no reply...  :-[

S.

Quote from: cgartist on April 03, 2012, 06:06
7 days and still pending... contacted support and no reply...  :-[

just be patient.
I can't see any difference if my images are approved today or the day ofter tomorrow or next week, as long as they are reviewed and sell ;)

rubyroo

I don't understand why people are panicking about this.  These week long reviews have been going on for quite a while now, and have been mentioned many times both here and in the SS forum.

It's just the way things are at the moment.  Chill peeps!  :)

wut

Quote from: rubyroo on April 03, 2012, 09:01
I don't understand why people are panicking about this.  These week long reviews have been going on for quite a while now, and have been mentioned many times both here and in the SS forum.

It's just the way things are at the moment.  Chill peeps!  :)

I'm so impatient when I upload a couple of series I like (like I did during the weekend), because of 2 reasons. First, will I get a 100% AR on that batch and secondly how will they sell in the first few days at SS.

rubyroo

I know it's frustrating, and it breaks your usual rhythm.  I felt that way too when it first happened, but it's been going on for quite a while now and has affected so many people. 

Impatience isn't good for a creative mind, and there's nothing you can do to change it... so relaaaax about that and start working on the next shoot  ;)

nicku

I am used with 1 week review time (although it is frustrating) ..... its happening for over 2 months.