I wonder if they're under staffed and over worked or if it's just bad management?  Things have changed from the days when they were quite active here and would sort problems out reasonably quickly.  It's not encouraging for contributors.

It should be pretty easy to tell us how much we get paid for sales on Alamy from our veer portfolio.

Quote from: qwerty on May 31, 2012, 12:07
It should be pretty easy to tell us how much we get paid for sales on Alamy from our veer portfolio.

+1

Bah... first images I've upload to Veer already appear duplicated ( Alamy and Creative Collection ).  

Already emailed them to disable all images and remove them  from Alamy creative collection.  

For me does not bother me so much this partnership if:

- Veer placed only the pictures that I do not have on Alamy.
- Opt-Out option by agency. Alamy is Macro... end of conversation. I don't bother work with PP of micro stock agency's with another micro stock ones ( less for even less... but not  with my beloved Alamy )

This is absolutely unacceptable. After emails to Brian requesting removing my Veer portfolio from Alamy, the number of my files in "alamy creativity" keeps increasing! It seems that their "we are looking into it" is just a simple delay tactics. There is no explanation both in public or in private on why files are still being transferred to Alamy, and I am not taking this bullsh*t anymore. I am going to request cancelling my account on Veer today, immediately.

We will be working with Alamy to halt loading, and remove all content loaded to Alamy from Veer.

We apologize for the frustration this has caused our community, and the undue delays and lack of clarity in communication while we untangle this.  More details to come.

Hooray!

Halting, removing and more details sounds good.

Any idea on how soon these "more details" will be available? And will we get information about how we are compensated on sales via PocketStock where prices are 3x the prices on Veer's own site - and any other partner sales sites?

Great news!  Thanks a lot, Brian, for responding to our concerns. 

Quote from: Brian O'Shea on May 31, 2012, 16:57
We will be working with Alamy to halt loading, and remove all content loaded to Alamy from Veer.

We apologize for the frustration this has caused our community, and the undue delays and lack of clarity in communication while we untangle this.  More details to come.

You are my hero of the day Brian! 
Thank you so much for your support!

Hi Brian,

That is clearly the right thing to do. Thanks for listening to your contributors concerns. Can I suggest that in future Veer are more open and up front with their policy plans? Perhaps even consulting with contributors where possible? It's generally accepted as good business practice to consult and listen rather than work behind a smoke screen!

Kind regards,

Thanks Brian

Quote from: leeavison on May 31, 2012, 17:33
Hi Brian,

That is clearly the right thing to do. Thanks for listening to your contributors concerns. Can I suggest that in future Veer are more open and up front with their policy plans? Perhaps even consulting with contributors where possible? It's generally accepted as good business practice to consult and listen rather than work behind a smoke screen!

Kind regards,

It's always easier to ask for forgiveness than to ask permission and agencies follow this "rule" to a T.

Quote from: velocicarpo on May 31, 2012, 17:20

Quote from: Brian O'Shea on May 31, 2012, 16:57
We will be working with Alamy to halt loading, and remove all content loaded to Alamy from Veer.

We apologize for the frustration this has caused our community, and the undue delays and lack of clarity in communication while we untangle this.  More details to come.

You are my hero of the day Brian! 
Thank you so much for your support!

That seems like a very loose use of the word hero, it was a terrible decision to put the files up on Alamy in the first place and just as bad that they did it secretly and then took a week to give a response that in the future it will be fixed.  I think they saw how many people were closing their accounts permanently (two of my friends did) because of this and were forced to make the change.

Quote from: traveler1116 on May 31, 2012, 17:47

Quote from: velocicarpo on May 31, 2012, 17:20

Quote from: Brian O'Shea on May 31, 2012, 16:57
We will be working with Alamy to halt loading, and remove all content loaded to Alamy from Veer.

We apologize for the frustration this has caused our community, and the undue delays and lack of clarity in communication while we untangle this.  More details to come.

You are my hero of the day Brian! 
Thank you so much for your support!

That seems like a very loose use of the word hero, it was a terrible decision to put the files up on Alamy in the first place and just as bad that they did it secretly and then took a week to give a response that in the future it will be fixed.  I think they saw how many people were closing their accounts permanently (two of my friends did) because of this and were forced to make the change.

Yeah, sure, you are right..therefore the enormous title "hero" is jsut deserved for a day ;-)
Although a mistake was made before I highly value People who are able to correct their decisions instead of playing the kids "Power game"....and this imho deserves a big "thanks"...

This is good to hear, thank you.

I see 604 of my images show up under "Creative Images" right now. Hopefully that number will now start going down instead of up.

Quote from: Brian O'Shea on May 31, 2012, 16:57
We will be working with Alamy to halt loading, and remove all content loaded to Alamy from Veer.

We apologize for the frustration this has caused our community, and the undue delays and lack of clarity in communication while we untangle this.  More details to come.

Thanks for posting an update Brian. However, what puzzles me here is this:  why do you have to "work with Alamy to halt loading"? How come it's so complicated - isn't it enough to give them a call and say - stop loading for now, at least while we sort out some problems? Seems very straightforward to me, and very common sense, in any business environment. It is surprising in the least than such simple task - just halting uploads for God's sake! - can not be worked out between the two companies....

I think we'd all like to know why you preferred to remove all that content from Alamy, rather than offer an opt out? Is it because you didn't want to say how much commission you were planning to pass on to contributors, and how much keep for yourselves?

Even though I didn't previously post on this thread, I was anxiously following the issue and was on the verge of removing my images from veer..

Still keeping an eye on it for more details..

Brian, how can folks be assured that the content is being removed as opposed to simply being assigned to a new pseudonym on Alamy which doesn't reflect the Veer brand (as was done initially before folks figured out what was going on)?

Quote from: Ed on June 01, 2012, 02:17
Brian, how can folks be assured that the content is being removed as opposed to simply being assigned to a new pseudonym on Alamy which doesn't reflect the Veer brand (as was done initially before folks figured out what was going on)?

They use my name on the Veer files - which happens to be my Alamy pseudonym anyway. So if they left the files there, I'd find them unless they really pulled a fast one and removed our identifying information - which I doubt they could do given the troubles they've had transferring keywords, descriptions, etc.

I'd make a bookmark using the Pseudonym you currently see of all your Veer-derived files, and keep checking that.

nice job!

Actually today there are several hundreds more of my images on Alamy from Veer 

While not as large a jump, I went from 604 yesterday to 617 today. It is going in the wrong direction.