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Pile of refunds

Started by BaldricksTrousers, August 13, 2012, 14:30

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BaldricksTrousers

I just got notified of refunds totalling $15 for seven files. It's the standard e-mail, of course, which says there is some reason or other they've done it but they won't answer any questions about what the reason might be.

Is it just me or is it a major problem?

Secondly, I am not sure how this affects the stats page: do they adjust that, too, or do they keep the sales listed there? If they adjust it, do they adjust the current month or the one that the cancelled sale was from? 

Microbius

Just got two through in last couple of hours, so it is not just you. Also not sure how it works with the stats page.

gostwyck

Same here, just had the email.

BaldricksTrousers

Sounds like another card fraud.

BaldricksTrousers

And there's a second refund email, only for peanuts this time.

lisafx

I haven't had any.  Just checked.  Hopefully not too widespread?  I'll keep an eye out for the e-mail. 

kuriouskat


michaeldb

Quote from: KuriousKat on August 13, 2012, 18:11
Me too, $8.94 :(
Me too,  $33.27. In way I'm relieved to see this thread. At least the refund doesn't mean that some honest designer downloaded a bunch of my images and found them useless for some reason. Instead I guess some dishonest thief found them useful for some reason.
"My mind works like Google images." Temple Grandin

dreamstock

same here, as i have just request earnings today, my balance is now officially negative figure, great, after five years of microstocking, here i am ;D

BaldricksTrousers

Quote from: michaeldb on August 13, 2012, 18:24At least the refund doesn't mean that some honest designer downloaded a bunch of my images and found them useless for some reason.

It's rather bizarre, isn't it? Rejection by a reviewer frequently engenders feelings of anger while rejection by a user would be shameful, humiliating and mean a loss of self-esteem.  Maybe we should be more appreciative of the reviewers.

kuriouskat

I guess now is the time to try and search the image in question to, see if it is turning up as a free download somewhere...

BaldricksTrousers

I tried that with one of mine and it wasn't showing. But the search has its limits.

lisafx

Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 

Sadstock


Jo Ann Snover

One refund for $3.60, but I also see no sales since August 10th, which is very surprising, even for August.

BaldricksTrousers

Quote from: lisafx on August 13, 2012, 21:24
Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 

Don't worry, maybe you'll get a second, more respectable, deduction.

lisafx

Quote from: BaldricksTrousers on August 14, 2012, 06:18
Quote from: lisafx on August 13, 2012, 21:24
Just got one.  Only $1.50 though.  Don't know whether to be relieved it is so little or offended that some thief didn't like (or worse find) my images. 

Don't worry, maybe you'll get a second, more respectable, deduction.

LOL!  One can only hope... ;D