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White screen after activating Symbiostock theme

Started by shutterhead, June 16, 2013, 11:36

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Redneck

Setting the PHP version from 5.4 back to 5.3 did the trick for most people.

sharpshot


rabbit75

I am not sure if I can do that on Bluehost. If I have my own computer as server yes I can downgrade my php.

eZeePics

No solutions for me. I have tried with all the php versions and I have disabled all the plugins. Nothing. I continue to get the white screen. Are we sure that the zip file is ok? Can I get some assistance?

eZeePics

Of course you can do it. Go in CPannel -> Software/Services -> Php config
Quote from: eZeePics on August 23, 2013, 13:29
No solutions for me. I have tried with all the php versions and I have disabled all the plugins. Nothing. I continue to get the white screen. Are we sure that the zip file is ok? Can I get some assistance?

eZeePics

Nobody here? I have tried all the alternatives, seems that the symbiostock zip not working and the Bluehost assistance cannot help me, they say is the Symbiostock developer which has to help me....

ShazamImages

Quote from: eZeePics on August 23, 2013, 14:34
Nobody here?

Patience, grasshopper, patience.  Between your first post and this one it has barely been an hour.

Quote from: eZeePics on August 23, 2013, 14:34
I have tried all the alternatives, seems that the symbiostock zip not working and the Bluehost assistance cannot help me, they say is the Symbiostock developer which has to help me....

What version of WordPress are you using?  If 3.6, then I would try and uninstall 3.6 and install 3.5.2 (which you can find here: http://wordpress.org/download/release-archive/)

Then make sure that you are using the latest version of php 5.3.
My Direct Sales Website: ShazamImages

rabbit75

Is there anyway to download an earlier version of the template? Just curious since nearly 100 sites are up and running with this template and the older version may works.

I agree let's wait for a little longer to see the resolutions. At the same time, I will keep trying and will update once the issue is solved.

Kerioak~Christine

Off topic slightly but all this downgrading php.ini prompted me to see which version I have (4.* no idea which)

The choices of 5.2 are

Option 1   PHP 5.2
All files with the extension .php will be handled by the PHP 5.2 engine.
Legacy PHP with security updates. Compatible with most environments.
Option 2   PHP 5.2 (Single php.ini)
Same as PHP 5.2, but all subdirectories will use ~/public_html/php.ini
Option 3 PHP 5.2 (FastCGI)
All files with the extension .php will be handled by PHP 5.2 FastCGI processes.
FastCGI for PHP makes all your PHP applications run through mod_fastcgi instead of mod_suphp. This eliminates the overhead of loading the PHP interpreter on every hit. Since it is always in memory ready for the next hit, the responses will be generated faster.

If I was going to upgrade (would there be any benefits) and should I choose option 1, 2 or 3 ?


For those using Bluehost your options are probably just the same

eZeePics

Quote from: ShazamImages on August 23, 2013, 14:47
Quote from: eZeePics on August 23, 2013, 14:34
Nobody here?

Patience, grasshopper, patience.  Between your first post and this one it has barely been an hour.

Quote from: eZeePics on August 23, 2013, 14:34
I have tried all the alternatives, seems that the symbiostock zip not working and the Bluehost assistance cannot help me, they say is the Symbiostock developer which has to help me....

What version of WordPress are you using?  If 3.6, then I would try and uninstall 3.6 and install 3.5.2 (which you can find here: http://wordpress.org/download/release-archive/)

Then make sure that you are using the latest version of php 5.3.

Shazam that one wasn't my first topic  ;) it was another one in the page two. I am on Bluehost and I cannot install a previous version of Wordpress from my Wordpress webbuilder. At least from how much I can see. If there is a way, please tell me. Last version of Php is not 5.3 I have 5.4 too, but is not working with none.

Kerioak~Christine

Many of us are using Wordpress 3.6 without problems with Symbiostock 2.5.6 - it seems to be the php.ini 5.4 that is causing the white screen problems so they have rolled back to php.ini 5.3 from CPannel -> Software/Services -> Php config

rabbit75

Hey!!! That works!!!!

I ereased the previous worldpress folder, downgrade PHP to 5.3. Then, a fresh installation of WP and upload/install the template. Never see white screen. Will try the customization see if any issues further...

Thanks guys for your info and help.

eZeePics

For me is not working. I deleted Wordpress, I set PHP to 5.3 and reinstalled Wordpress. When I activate the Symbiostock theme I continue to have white screen. And Bluehost says is developer issue. In fact the error I get in Errors Log IS: PHP Fatal error: Call-time pass-by-reference has been removed in /home1/luxurys8/public_html/stockphotos/wp-content/themes/symbiostock/inc/classes/network-manager/network-manager.php on line 1645

eZeePics

Can someone give me another link for download the zip file of Symbiostock?

rabbit75

Be sure to select 'PHP 5.3' instead of 'PHP 5.3 (Single php.ini)'... Not sure if that will cause problem. The zip pack should be fine at least on my account.

eZeePics

Quote from: rabbit75 on August 23, 2013, 16:36
Be sure to select 'PHP 5.3' instead of 'PHP 5.3 (Single php.ini)'... Not sure if that will cause problem. The zip pack should be fine at least on my account.

Is not this the problem! Is not working with PHP 5.3 sINGLE NEITHER WITH php 5.3 normal, neither with 5.2, neither with 5.4!

eZeePics


Leo Blanchette

Hi there! I'll get you running if I can.

Maybe I can stomp this bug in the process. Email me leo [at] symbiostock.com

eZeePics

Thank you Leo, I wrote to you, just reply to my email and if it's needed I will give you my cpanel passw.

Leo Blanchette


eZeePics

Did you checked in Junk email? Is a new email adress made here in Bluehost account, info at ezeepics.com I written two emails to you until now. Wait, I will write to you from other email adress.

eZeePics

Did you received it, I sent it from two different email adresses.  :)

eZeePics

Thank you very much Leo, now I have it, I have purchased the Clean Theme from Amanda's site too, now I have to start to understand it... :)

eZeePics

I just said that everything is ok, than I updated Symbiostock to 2.5.6 and got again white screen.....Help!

klsbear

Did Leo tell you what he did to fix it?  It's the middle of the night for Leo right now so you may need to wait awhile for him to respond. Someone else may be able to help if they knew what he did.