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Author Topic: White screen after activating Symbiostock theme  (Read 13047 times)

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« Reply #50 on: August 22, 2013, 18:23 »
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Setting the PHP version from 5.4 back to 5.3 did the trick for most people.


« Reply #51 on: August 23, 2013, 01:48 »
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That worked for me.

« Reply #52 on: August 23, 2013, 07:28 »
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I am not sure if I can do that on Bluehost. If I have my own computer as server yes I can downgrade my php.

« Reply #53 on: August 23, 2013, 07:29 »
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No solutions for me. I have tried with all the php versions and I have disabled all the plugins. Nothing. I continue to get the white screen. Are we sure that the zip file is ok? Can I get some assistance?

« Reply #54 on: August 23, 2013, 07:31 »
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Of course you can do it. Go in CPannel -> Software/Services -> Php config
No solutions for me. I have tried with all the php versions and I have disabled all the plugins. Nothing. I continue to get the white screen. Are we sure that the zip file is ok? Can I get some assistance?

« Reply #55 on: August 23, 2013, 08:34 »
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Nobody here? I have tried all the alternatives, seems that the symbiostock zip not working and the Bluehost assistance cannot help me, they say is the Symbiostock developer which has to help me....

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« Reply #56 on: August 23, 2013, 08:47 »
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Nobody here?


Patience, grasshopper, patience.  Between your first post and this one it has barely been an hour.

I have tried all the alternatives, seems that the symbiostock zip not working and the Bluehost assistance cannot help me, they say is the Symbiostock developer which has to help me....


What version of WordPress are you using?  If 3.6, then I would try and uninstall 3.6 and install 3.5.2 (which you can find here: http://wordpress.org/download/release-archive/)

Then make sure that you are using the latest version of php 5.3.

« Reply #57 on: August 23, 2013, 09:26 »
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Is there anyway to download an earlier version of the template? Just curious since nearly 100 sites are up and running with this template and the older version may works.

I agree let's wait for a little longer to see the resolutions. At the same time, I will keep trying and will update once the issue is solved.

« Reply #58 on: August 23, 2013, 09:40 »
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Off topic slightly but all this downgrading php.ini prompted me to see which version I have (4.* no idea which)

The choices of 5.2 are

Option 1   PHP 5.2
All files with the extension .php will be handled by the PHP 5.2 engine.
Legacy PHP with security updates. Compatible with most environments.
Option 2   PHP 5.2 (Single php.ini)
Same as PHP 5.2, but all subdirectories will use ~/public_html/php.ini
Option 3 PHP 5.2 (FastCGI)
All files with the extension .php will be handled by PHP 5.2 FastCGI processes.
FastCGI for PHP makes all your PHP applications run through mod_fastcgi instead of mod_suphp. This eliminates the overhead of loading the PHP interpreter on every hit. Since it is always in memory ready for the next hit, the responses will be generated faster.

If I was going to upgrade (would there be any benefits) and should I choose option 1, 2 or 3 ?


For those using Bluehost your options are probably just the same

« Reply #59 on: August 23, 2013, 09:51 »
0
Nobody here?


Patience, grasshopper, patience.  Between your first post and this one it has barely been an hour.

I have tried all the alternatives, seems that the symbiostock zip not working and the Bluehost assistance cannot help me, they say is the Symbiostock developer which has to help me....


What version of WordPress are you using?  If 3.6, then I would try and uninstall 3.6 and install 3.5.2 (which you can find here: http://wordpress.org/download/release-archive/)

Then make sure that you are using the latest version of php 5.3.


Shazam that one wasn't my first topic  ;) it was another one in the page two. I am on Bluehost and I cannot install a previous version of Wordpress from my Wordpress webbuilder. At least from how much I can see. If there is a way, please tell me. Last version of Php is not 5.3 I have 5.4 too, but is not working with none.

« Reply #60 on: August 23, 2013, 10:02 »
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Many of us are using Wordpress 3.6 without problems with Symbiostock 2.5.6 - it seems to be the php.ini 5.4 that is causing the white screen problems so they have rolled back to php.ini 5.3 from CPannel -> Software/Services -> Php config

« Reply #61 on: August 23, 2013, 10:05 »
+1
Hey!!! That works!!!!

I ereased the previous worldpress folder, downgrade PHP to 5.3. Then, a fresh installation of WP and upload/install the template. Never see white screen. Will try the customization see if any issues further...

Thanks guys for your info and help.

« Reply #62 on: August 23, 2013, 10:28 »
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For me is not working. I deleted Wordpress, I set PHP to 5.3 and reinstalled Wordpress. When I activate the Symbiostock theme I continue to have white screen. And Bluehost says is developer issue. In fact the error I get in Errors Log IS: PHP Fatal error: Call-time pass-by-reference has been removed in /home1/luxurys8/public_html/stockphotos/wp-content/themes/symbiostock/inc/classes/network-manager/network-manager.php on line 1645

« Reply #63 on: August 23, 2013, 10:32 »
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Can someone give me another link for download the zip file of Symbiostock?

« Reply #64 on: August 23, 2013, 10:36 »
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Be sure to select 'PHP 5.3' instead of 'PHP 5.3 (Single php.ini)'... Not sure if that will cause problem. The zip pack should be fine at least on my account.

« Reply #65 on: August 23, 2013, 10:52 »
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Be sure to select 'PHP 5.3' instead of 'PHP 5.3 (Single php.ini)'... Not sure if that will cause problem. The zip pack should be fine at least on my account.

Is not this the problem! Is not working with PHP 5.3 sINGLE NEITHER WITH php 5.3 normal, neither with 5.2, neither with 5.4!

« Reply #66 on: August 24, 2013, 03:41 »
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No solutions for me?

Leo Blanchette

« Reply #67 on: August 24, 2013, 03:49 »
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Hi there! I'll get you running if I can.

Maybe I can stomp this bug in the process. Email me leo [at] symbiostock.com

« Reply #68 on: August 24, 2013, 04:24 »
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Thank you Leo, I wrote to you, just reply to my email and if it's needed I will give you my cpanel passw.

Leo Blanchette

« Reply #69 on: August 24, 2013, 04:27 »
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I haven't gotten it yet, but in the meantime, see the yellow box on this page:

http://www.symbiostock.com/symbiostock-site-setup-services-maintenance-assistance/

« Reply #70 on: August 24, 2013, 04:38 »
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Did you checked in Junk email? Is a new email adress made here in Bluehost account, info at ezeepics.com I written two emails to you until now. Wait, I will write to you from other email adress.

« Reply #71 on: August 24, 2013, 04:52 »
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Did you received it, I sent it from two different email adresses.  :)

« Reply #72 on: August 25, 2013, 07:36 »
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Thank you very much Leo, now I have it, I have purchased the Clean Theme from Amanda's site too, now I have to start to understand it... :)

« Reply #73 on: August 25, 2013, 08:01 »
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I just said that everything is ok, than I updated Symbiostock to 2.5.6 and got again white screen.....Help!

« Reply #74 on: August 25, 2013, 08:05 »
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Did Leo tell you what he did to fix it?  It's the middle of the night for Leo right now so you may need to wait awhile for him to respond. Someone else may be able to help if they knew what he did.


 

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