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Shutterstock site down?

Started by riffmax, October 23, 2013, 21:40

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BaldricksTrousers

Quote from: Shelma1 on November 18, 2013, 14:34
Weird...I can get in on my iPad, but not my laptop. My earnings summary is not keeping up with the actual downloads. My sales are up big time. I took screenshots to make sure it's not a dream. New search algorithm?

It may be best not to get too excited about things that the site is showing while it is going wrong.

Soumennath

Down since the last 12 hours.
:-(

Spray and Pray

0700 PST in Seattle WA site is completely down...

Spray and Pray

the buyer side appears to be operational thus we are getting sales - just cannot see the stats...

gbalex

Quote from: Shelma1 on November 18, 2013, 14:15
I got in for a few seconds and saw that I have many more sales than usual, then it was down again. What's up with that?

Thus the chain image, they don't want us to know just how mangled and defective the site has become.

Should have invested in keeping the site in good working order over the years instead of a posh New York Business address.

jbarber873

Quote from: gbalex on November 18, 2013, 15:25
Quote from: Shelma1 on November 18, 2013, 14:15
I got in for a few seconds and saw that I have many more sales than usual, then it was down again. What's up with that?

Thus the chain image, they don't want us to know just how mangled and defective the site has become.

Should have invested in keeping the site in good working order over the years instead of a posh New York Business address.

   Yeah, maybe they should get out of New York and go someplace less expensive. Calgary, perhaps?
As for the mangled and defective website, if that's the reason my sales are 50% higher this month than any month before, then I say, mangle it some more.   :)

flotsom

Quote from: Spray and Pray on November 18, 2013, 14:57
the buyer side appears to be operational thus we are getting sales - just cannot see the stats...
Let's just hope that the contributors side is recording them! Would be nice to know what's gone wrong and when it's likely to be back up.


gbalex

Quote from: jbarber873 on November 18, 2013, 15:47
Quote from: gbalex on November 18, 2013, 15:25
Quote from: Shelma1 on November 18, 2013, 14:15
I got in for a few seconds and saw that I have many more sales than usual, then it was down again. What's up with that?

Thus the chain image, they don't want us to know just how mangled and defective the site has become.

Should have invested in keeping the site in good working order over the years instead of a posh New York Business address.

   Yeah, maybe they should get out of New York and go someplace less expensive. Calgary, perhaps?
As for the mangled and defective website, if that's the reason my sales are 50% higher this month than any month before, then I say, mangle it some more.   :)

Your increased sales may have come at the expense of other contributors. I guess you missed the threads on SS that detailed the SS buyer side showing searches with blank or invisible images for some contributors in various parts of the world. I guarantee they are not so happy about their own lack of sales in those regions. Buyers can not buy what they can not see.

ruxpriencdiam

So it is still down :( :( :( :(

Last post from Ron at 10:08am and nothing since then :( :( :( :(

txking

Today so far is one of my best days in a while. Site is up you just can't go to http://submit.shutterstock.com instead go to https://submit.shutterstock.com . Go ahead and log in and you will get the chain again as it brings you back to the standard http version of the site. change it once again to https:// and you are good to go and can check your stats.
Symbiostock editorial www.ShotYourShow.com
Symbiostock commercial www.StockImages4You.com

Copidosoma

^works for me too. Unfortunately, no big boost in sales that others are seeing :(

BigStock is working now too.

luissantos84

Quote from: txking on November 18, 2013, 16:23
Today so far is one of my best days in a while. Site is up you just can't go to http://submit.shutterstock.com instead go to https://submit.shutterstock.com . Go ahead and log in and you will get the chain again as it brings you back to the standard http version of the site. change it once again to https:// and you are good to go and can check your stats.

that really works, cheers!

Phadrea


luissantos84


gbalex

Quote from: txking on November 18, 2013, 16:23
Today so far is one of my best days in a while. Site is up you just can't go to http://submit.shutterstock.com instead go to https://submit.shutterstock.com . Go ahead and log in and you will get the chain again as it brings you back to the standard http version of the site. change it once again to https:// and you are good to go and can check your stats.

Which just goes to show that the chain image is to keep contributors out until they have things sorted out.

I am seeing the opposite. The weekend is drastically down over normal and not one sale for 36 hours.

ruxpriencdiam

Quote from: txking on November 18, 2013, 16:23
Today so far is one of my best days in a while. Site is up you just can't go to http://submit.shutterstock.com instead go to https://submit.shutterstock.com . Go ahead and log in and you will get the chain again as it brings you back to the standard http version of the site. change it once again to https:// and you are good to go and can check your stats.
This works great and gets you wherever you want to go! :)

ruigsantos

Stills doesn't work here. Let's me log in via https but then show the chain again.

BaldricksTrousers

Quote from: Copidosoma on November 18, 2013, 16:27
^works for me too. Unfortunately, no big boost in sales that others are seeing :(


Yeah, my sales are horrendous if that is giving up-to-date info - nothing sold in the last nine or ten hours.

Spray and Pray

same here! Only 3 sales for .36  heck even Fotolia has 6 sales for about $5

txking

Quote from: ruigsantos on November 18, 2013, 16:40
Stills doesn't work here. Let's me log in via https but then show the chain again.

Yup you will get the chain one more time after you log in. Once you do that change it over to https:// again and you will get in. You have to change the site to https to first get to the login page and then change it again to https after logging in and getting the chain.




If you are wanting to upload files guys I'm not sure where it will go or how well it will work but at least you can see your sales.

Also a couple quirks. Doesn't seem to be updating the statistics page for me. I have to go in to the actual date to see the images that sold and there are a lot more images showing then the just general over all day by day stats. that and the total earnings hasn't updated yet either.
Symbiostock editorial www.ShotYourShow.com
Symbiostock commercial www.StockImages4You.com

ruigsantos

Quote from: txking on November 18, 2013, 16:43
Yup you will get the chain one more time after you log in. Once you do that change it over to https:// again and you will get in. You have to change the site to https to first get to the login page and then change it again to https after logging in and getting the chain.

Thanks for the tip. I could get in and got the usual sales for a monday.

BaldricksTrousers

Quote from: txking on November 18, 2013, 16:43
. Doesn't seem to be updating the statistics page for me. I have to go in to the actual date to see the images that sold and there are a lot more images showing then the just general over all day by day stats. that and the total earnings hasn't updated yet either.

Ah, yes, that's better. Quite a reasonable day for sales according to that page.

riffmax

Quote from: gbalex on November 18, 2013, 16:31

Which just goes to show that the chain image is to keep contributors out until they have things sorted out.

I am seeing the opposite. The weekend is drastically down over normal and not one sale for 36 hours.

Me too - last sale was early on Nov 15.  Nothing since.

txking

Riffmax have you clicked the actual date yet?

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Symbiostock editorial www.ShotYourShow.com
Symbiostock commercial www.StockImages4You.com