Quote from: jrwasserman on April 14, 2015, 19:14
+1 on all the above Lee. You guys are doing a great job. I can't remember seeing a micro startup this successful this fast.

Thanks.  But just wait until you see what's to come.  We're just getting warmed up. 

Can somebody tell me how long does it take for uploaded images to show up in portfolio or any way ?

Sorry if its already been answered but there are 23 pages and i am a bit time short these days   

Not sure. They can take a few days to a couple of years. No joke.

Quote from: Lizard on April 15, 2015, 14:51
Can somebody tell me how long does it take for uploaded images to show up in portfolio or any way ?

Sorry if its already been answered but there are 23 pages and i am a bit time short these days 

Semmick is not mistaken. 

Photos have been going though within a day, but we're temporarily switching to a weekly submission cycle while we sort out the last link in the submission pipeline.  So from now, they'll all go through on the weekends. 

Vectors are pretty much not going through at the moment.  We've increased our work on the vector pipeline so it's going faster, but I'm not going to commit to any timeline yet. 

Is the FTP down?  I can't login.  I thought, from the mail, the new system didn't start until Friday.

Quote from: Sean Locke Photography on April 15, 2015, 15:55
Is the FTP down?  I can't login.  I thought, from the mail, the new system didn't start until Friday.

It's having problems, yes.  Some contributors are connected and uploading now.  Many are getting a timeout error.  If you can adjust your FTP setting to wait longer before timing out, it'll connect.  But I recommend waiting until Friday to use the new system, which won't have all these issues. 

Lee

Any progress on the files marked "Processing"?

Quote from: etienjones on April 15, 2015, 16:00
Lee

Any progress on the files marked "Processing"?

Not yet, but it's still at the top of the list.  We won't forget. 

Quote from: Lee@Canva on April 15, 2015, 15:53
Photos have been going though within a day, but we're temporarily switching to a weekly submission cycle while we sort out the last link in the submission pipeline.  So from now, they'll all go through on the weekends. 

I have a batch that I submitted at the end of March and they haven't shown up in my portfolio, not even as in review. Will these show up at some point or should I just upload again?

Quote from: Jo Ann Snover on April 15, 2015, 17:17

Quote from: Lee@Canva on April 15, 2015, 15:53
Photos have been going though within a day, but we're temporarily switching to a weekly submission cycle while we sort out the last link in the submission pipeline.  So from now, they'll all go through on the weekends. 

I have a batch that I submitted at the end of March and they haven't shown up in my portfolio, not even as in review. Will these show up at some point or should I just upload again?

I've just put them through, Jo Ann. 

Does this mean the old waiting batches should have been reviewed by now? I have some that I uploaded a few months ago, and they still don't appear anywhere... Can you have a look Lee? Thanks!

Quote from: dirkr on April 15, 2015, 19:19
Does this mean the old waiting batches should have been reviewed by now? I have some that I uploaded a few months ago, and they still don't appear anywhere... Can you have a look Lee? Thanks!

They're coming through too. 

Quote from: Lee@Canva on April 15, 2015, 19:40

Quote from: dirkr on April 15, 2015, 19:19
Does this mean the old waiting batches should have been reviewed by now? I have some that I uploaded a few months ago, and they still don't appear anywhere... Can you have a look Lee? Thanks!

They're coming through too.

Thanks, that was fast!

Thanks Lee

Hi Lee,

could you put mine through as well? Thanks!

And mine too? LOL 

Serious question, how does pay out work. When I reach the threshold, when do I get paid in PayPal?

Cheers

Payout happens automatically once each month. If your balance is over your threshold, you'll receive payment in the first week of next month.

Quote from: rimglow on April 16, 2015, 19:53
Payout happens automatically once each month. If your balance is over your threshold, you'll receive payment in the first week of next month.

Cool thanks, so same as SS.

Where do you see the photos that are pending review?

Lee I sent you an email .... but my FTP is broken and I am not sure why, I used the information from the email sent and nothing happens .... 

Quote from: jrwasserman on April 16, 2015, 22:09
Where do you see the photos that are pending review?

All files that have been submitted are in the Your Portfolio page.  If they're not there, they haven't been submitted yet. 

Quote from: WendyT on April 17, 2015, 01:05
Lee I sent you an email .... but my FTP is broken and I am not sure why, I used the information from the email sent and nothing happens .... 

The old FTP server is down.  The new one goes live in less than an hour.  Please try again shortly.  I'll get to your email asap - I'm a little behind today. 

Quote from: Lee@Canva on April 17, 2015, 01:13

Quote from: jrwasserman on April 16, 2015, 22:09
Where do you see the photos that are pending review?

All files that have been submitted are in the Your Portfolio page.  If they're not there, they haven't been submitted yet. 

Quote from: WendyT on April 17, 2015, 01:05
Lee I sent you an email .... but my FTP is broken and I am not sure why, I used the information from the email sent and nothing happens .... 

The old FTP server is down.  The new one goes live in less than an hour.  Please try again shortly.  I'll get to your email asap - I'm a little behind today. 

No worries Lee, that might be the problem, I was trying to do the new one ...

The new FTP server is up and running now.  For the next little while we're only going to be submitting images on the weekends, but we have ample reviewing resources so we expect all files to be reviewed and online before the end of the week. 

If you have photos you'd like to upload, now is a great time to do so. 

Thanks to all for bearing with us while our old FTP server was in poor shape.  It took over 3 million files in its short career, but has now been put out to pasture. 

Some contributors still have some files that weren't submitted, as you can seen in the last few forum posts above.  These were supposed to have all gone through by two weeks ago, but doing it all at once as we did overloaded the servers and some submissions timed out.  Over the next few weeks I'll be periodically submitting all contributor brands again, but if you know you have unsubmitted files, please feel free to email me directly and I'll put you at the top of the list. 

We'll have a contributor newsletter going out next week with a few updates.  We also have some very big news planned for release in May, so stay tuned. 

This is maybe the only agency that really gets me excited.
In my opinion communication is a major factor when dealing with contributors and I really appreciate everything that you guys are doing in that department. Keep up the good work, Lee!

I sent a few files a couple of weeks ago and unfortunately the connection dropped so I currently have no idea how many of them have actually made it. I hope that they will show up in my portfolio soon so I can upload the rest of them next week before I leave on holiday.

P.S. Congrats on the 2 000 000 members milestone.

Quote from: Lee@Canva on April 17, 2015, 02:24
The new FTP server is up and running now.  For the next little while we're only going to be submitting images on the weekends, but we have ample reviewing resources so we expect all files to be reviewed and online before the end of the week. 

If you have photos you'd like to upload, now is a great time to do so. 

Thanks to all for bearing with us while our old FTP server was in poor shape.  It took over 3 million files in its short career, but has now been put out to pasture. 

Some contributors still have some files that weren't submitted, as you can seen in the last few forum posts above.  These were supposed to have all gone through by two weeks ago, but doing it all at once as we did overloaded the servers and some submissions timed out.  Over the next few weeks I'll be periodically submitting all contributor brands again, but if you know you have unsubmitted files, please feel free to email me directly and I'll put you at the top of the list. 

We'll have a contributor newsletter going out next week with a few updates.  We also have some very big news planned for release in May, so stay tuned.

Well, I can't connect using the new configuration. Anybody else having problems?