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SS is down again!

Started by Dodie, May 28, 2015, 15:50

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Dodie

500 Internal Server Error. I'm in east Europe. Anyone else?

marthamarks

Yep, same for me this morning in SW USA.

descent

Site down.
Monday was my worst day since 25 december, today it's going to be even worst.

Dodie

#3
It is back now and I'm soooooooo happy to see that I have a beautiful 0 day.

marthamarks

It's back up for me now too. No sales yet.

sgoodwin4813

It's back up for me and even had some sales.

tickstock

FTP is still down.  Weren't they supposed to fix the forums months ago?  And what about creating sets for video?  Might just be a sign that now is the right time to bail on them?
Just my opinion.

Dumc

Had 3 sub sales. Last one within an hour or so.

Copidosoma

Quote from: tickstock on May 28, 2015, 17:14
FTP is still down.  Weren't they supposed to fix the forums months ago?  And what about creating sets for video?  Might just be a sign that now is the right time to bail on them?

Yeah, site is down for a few hours, "EVERYONE RUN, ITS THE END OF THE WORLD!"

Seriously, get a grip folks.

marthamarks

Quote from: tickstock on May 28, 2015, 17:14
Might just be a sign that now is the right time to bail on them?

You first.

tickstock

#10
Quote from: marthamarks on May 28, 2015, 17:29
Quote from: tickstock on May 28, 2015, 17:14
Might just be a sign that now is the right time to bail on them?

You first.
Of course, I'm talking about me.

Quote from: Copidosoma on May 28, 2015, 17:27
Quote from: tickstock on May 28, 2015, 17:14
FTP is still down.  Weren't they supposed to fix the forums months ago?  And what about creating sets for video?  Might just be a sign that now is the right time to bail on them?

Yeah, site is down for a few hours, "EVERYONE RUN, ITS THE END OF THE WORLD!"

Seriously, get a grip folks.
It's not just the site is down.  It's the ftp is still broken (tons of problems with that for a while now), low royalty rates along with low prices, not fixing the forums which if I remember correctly were supposed to have been fixed months ago, sets aren't available for video even though they are telling contributors to create them for google SEO just a few days ago, SS basically giving away video for free on bigstock, ending the referral program that should have lasted forever and now pushing for us to get more contributors, poor playback of video on the site, etc...
Just my opinion.

Copidosoma

Quote from: tickstock on May 28, 2015, 17:51
Quote from: marthamarks on May 28, 2015, 17:29
Quote from: tickstock on May 28, 2015, 17:14
Might just be a sign that now is the right time to bail on them?

You first.
Of course, I'm talking about me.

Quote from: Copidosoma on May 28, 2015, 17:27
Quote from: tickstock on May 28, 2015, 17:14
FTP is still down.  Weren't they supposed to fix the forums months ago?  And what about creating sets for video?  Might just be a sign that now is the right time to bail on them?

Yeah, site is down for a few hours, "EVERYONE RUN, ITS THE END OF THE WORLD!"

Seriously, get a grip folks.
It's not just the site is down.  It's the ftp is still broken (tons of problems with that for a while now), low royalty rates along with low prices, not fixing the forums which if I remember correctly were supposed to have been fixed months ago, sets aren't available for video even though they are telling contributors to create them for google SEO just a few days ago, SS basically giving away video for free on bigstock, ending the referral program that should have lasted forever and now pushing for us to get more contributors, poor playback of video on the site, etc...

well, don't let the door hit you on the way out.

tickstock

Quote from: Copidosoma on May 28, 2015, 18:09
Quote from: tickstock on May 28, 2015, 17:51
Quote from: marthamarks on May 28, 2015, 17:29
Quote from: tickstock on May 28, 2015, 17:14
Might just be a sign that now is the right time to bail on them?

You first.
Of course, I'm talking about me.

Quote from: Copidosoma on May 28, 2015, 17:27
Quote from: tickstock on May 28, 2015, 17:14
FTP is still down.  Weren't they supposed to fix the forums months ago?  And what about creating sets for video?  Might just be a sign that now is the right time to bail on them?

Yeah, site is down for a few hours, "EVERYONE RUN, ITS THE END OF THE WORLD!"

Seriously, get a grip folks.
It's not just the site is down.  It's the ftp is still broken (tons of problems with that for a while now), low royalty rates along with low prices, not fixing the forums which if I remember correctly were supposed to have been fixed months ago, sets aren't available for video even though they are telling contributors to create them for google SEO just a few days ago, SS basically giving away video for free on bigstock, ending the referral program that should have lasted forever and now pushing for us to get more contributors, poor playback of video on the site, etc...

well, don't let the door hit you on the way out.
I'd rather that Shutterstock fixed the problems instead.
Just my opinion.

ruxpriencdiam

Six hours or more down and earlier this morning they said they were working on it and it would be back soon!

Well  I guess NOT!

Shelma1

Unfortunately the outage resulted in a lot of lost sales for me. :(

Dumc

I'm hoping, buyers who couldn't download files today will do that tomorrow.

Dodie

Quote
well, don't let the door hit you on the way out.

We are all pissed but insulting each other won't help.
Truth is no other agency has so many down time, glitches and bugs as SS.
I have a 0 day today, it is evening already in Europe and the site is still down.
Yes, I'm not happy when on the first three days of the week the site is down.

Semmick Photo

Quote from: Copidosoma on May 28, 2015, 18:09
Quote from: tickstock on May 28, 2015, 17:51
Quote from: marthamarks on May 28, 2015, 17:29
Quote from: tickstock on May 28, 2015, 17:14
Might just be a sign that now is the right time to bail on them?

You first.
Of course, I'm talking about me.

Quote from: Copidosoma on May 28, 2015, 17:27
Quote from: tickstock on May 28, 2015, 17:14
FTP is still down.  Weren't they supposed to fix the forums months ago?  And what about creating sets for video?  Might just be a sign that now is the right time to bail on them?

Yeah, site is down for a few hours, "EVERYONE RUN, ITS THE END OF THE WORLD!"

Seriously, get a grip folks.
It's not just the site is down.  It's the ftp is still broken (tons of problems with that for a while now), low royalty rates along with low prices, not fixing the forums which if I remember correctly were supposed to have been fixed months ago, sets aren't available for video even though they are telling contributors to create them for google SEO just a few days ago, SS basically giving away video for free on bigstock, ending the referral program that should have lasted forever and now pushing for us to get more contributors, poor playback of video on the site, etc...

well, don't let the door hit you on the way out.
I am not leaving but he has a point

riffmax

Quote from: Dumc on May 28, 2015, 18:16
I'm hoping, buyers who couldn't download files today will do that tomorrow.

I guess that might depend upon if it's a new account or not. If I was a regular buyer at shutterstock, I'd probably come back the next day. If this is the first time I'm trying to shop, I would move on and not come back.

Cesar

half of europe does not work seriously on friday


Quote from: riffmax on May 28, 2015, 18:58
Quote from: Dumc on May 28, 2015, 18:16
I'm hoping, buyers who couldn't download files today will do that tomorrow.

I guess that might depend upon if it's a new account or not. If I was a regular buyer at shutterstock, I'd probably come back the next day. If this is the first time I'm trying to shop, I would move on and not come back.

Stockmaan

Only few subs today whaaaat happend? All stocks also!

sgoodwin4813

It's down, it's up, it's down - now up again, but for how long?  I know they get tons of traffic and it's got to be a nightmare managing 50 million files but with all the money they rake in you'd think they could spend a little more to make sure the site keeps working properly.  The previous microstock leader didn't spend enough on their site and we know where they are now.  Hope SS will fix the problems soon.

leaf

it up for me..... for now